Sunday, April 14, 2013

IT News Head Lines (InformationWeek) 15/04/2013


NASSCOM ‘10,000 Startups’ invites applications for funding and acceleration As part of the initiative, NASSCOM will shortlist close to 500 entrepreneurs who will be eligible for funding ranging from Rs 25 lakh to Rs 2 crore through leading angel investor networks of the country Read More ...
Downloadable mobile CRM apps on app stores to grow 500 percent by 2014: Gartner The research firm predicts that mobile CRM apps available for download on app stores will grow to over 1,200 by 2014 from over 200 in 2012 Read More ...
Facebook users can influence Lok Sabha elections significantly in Maharashtra and Gujarat A new report by the IRIS Knowledge Foundation and supported by the IAMAI, has revealed that 160 high impact constituencies out of the total of 543 constituencies are likely be influenced by social media during the next general elections Read More ...
What happens to your Google account after death? Google has launched a new feature that makes it easy for people to tell the firm what we want to do with our digital assets on Google when we die Read More ...
Nearly 350K users have downloaded Bitcoin malware through Skype and Gtalk Threats posed by Bitcoin malware are not just limited to Skype and Bitcoin mining, reveals a report by Cyberoam Threat Research Labs Read More ...
Certification for certification’s sake: Following the letter sans the spirit ISO27k is the new 9k -- It's the new certification kid on the block, says Dinesh Bareja in this opinion piece, which chronicles how the scramble for certification may be diluting information security in the country Read More ...
Can mobile solutions transform India’s economy? As mobile phones are ubiquitous, and are becoming smarter and cheaper by the day, their impact on every sector is bound to be huge and transformative in nature Read More ...
Now, pay using your fingerprints instead of debit or credit cards PayTango, a fingerprints-based payment system lets you pay by just using your fingers Read More ...
C# Corner MVP Summit 2013 recap The four-day annual conference recognized members who regularly make contributions to the community by submitting articles, blogs and resources and by helping others in the forums by solving their technical problems Read More ...
Accenture launches Public Cloud platform Company to invest more than USD 400 million in cloud capabilities Read More ...
Airport Authority of India partners with KPIT Cummins to complete SAP ERP rollout across 125 airports The system will handle payroll accounting for nearly 19,000 employees of AAI at various Airports across the country Read More ...
IBM bets on open standards for its cloud services and software Big Blue has announced that its cloud services and software will be based on an open cloud architecture Read More ...
Organizations opt for deduplication as cure for backup woes A look at how companies like HDFC Bank, Marico, Shoppers Stop and Royal Sundaram Alliance Insurance have considerably reduced their backup-related challenges by adopting deduplication technology Read More ...
Facebook Home wraps Android in social Facebook isn’t making a phone, it's partnering with HTC, AT&T and others to offer Android phones with integrated social networking apps suite Read More ...
'Enterprises are using cloud as a platform to store data and run Big Data analytics' Alyssa Henry, VP for Storage Services, Amazon Web Services, tells us how companies like Yelp, Instagram, Pinterest, and Dropbox, Nasdaq and Newsweek are building their businesses using AWS services Read More ...
Worldwide PC, tablet and mobile shipments to reach 2.4 billion units in 2013: Gartner The research firm predicts that worldwide tablet shipments will total 197 million units in 2013, a 69.8 percent increase from 2012 shipments of 116 million units Read More ...
Manageability challenges of cloud computing: A consumer perspective Let’s look at some of the challenges faced by big enterprises that embraced primitive cloud technologies before the evolvement of the full-fledged cloud computing industry Read More ...
GE contests shoot for innovation via crowdsourcing GE's Industrial Internet Quests challenge global experts to create new algorithms to improve air travel and healthcare Read More ...
My inspirations from life – Girish Rao, CIO, Marico Winner of several awards including the Global CIO award from InformationWeek, Girish Rao, CIO, Marico is a man whose success in life shows that time-tested values of hard work and persistence and ability to think big always pay off in the long run. He shares his key inspirations from life, and the lessons learnt from every individual Read More ...
Majority of Indians comfortable with interacting with doctors virtually, reveals Cisco survey Cisco Customer Experience Report focused on healthcare, indicates a growing shift in consumer’s expectations on medical services in India Read More ...
‘Interoperability among video endpoints and service providers is critical' As customers today expect the process of conducting video meetings from the device and service provider of their choice to be as easy as making a telephone call, interoperability among video endpoints and service providers is extremely critical, says Alan Benway, Executive Director, AT&T Business Solutions Read More ...
NCR to deploy 600 cash deposit ATMs across India for SBI The order is the country's largest single order for cash deposit ATMs and will give SBI customers the flexibility to deposit cash at ATMs beyond banking hours Read More ...
Avnet Tech selects IBM SmartCloud for its cloud offerings for small and midsize businesses in India With IBM SmartCloud, Avnet will offer compute and storage capabilities in a utility model and customized solutions such as disaster recovery and managed services Read More ...
3 warning signs your IT team is job hunting Do you know how to spot clues that your IT team members may soon leave? Consider this expert advice on IT talent retention Read More ...
How organizations can gain a competitive edge by fostering a culture of innovation Adopting an encouraging environment where employees are tuned towards innovation would take the organization to newer heights, says Mosesraj R, Associate Vice President and Head of Quality, Collabera. He shares examples of companies across sectors that have strengthened their strategic edge through innovation Read More ...
BYOD ROI: Intel sees annual productivity gain of 5 million hours from BYOD in 2012 The global consumerization initiative across offices in 65 countries has helped Intel’s employees save an average of 57 minutes daily Read More ...
Lack of purpose a major fail for social collaboration initiatives says Gartner Gartner analysts say the "Provide and Pray" approach has just a 10 percent success rate. Gartner identifies five characteristics to help organizations establish sound purpose beforehand. Read More ...
ASUS announces the Nexus 7 tablet in India The tablet comes with a textured tactile design for enhanced comfort measuring just 10.45mm thin and 340g light and featuring Android 4.2 Read More ...
12 Google April Fool's day jokes Google Nose, Gmail Blue and the shutdown of YouTube show that the search giant has a sense of humor Read More ...
Identifying and managing application personalities Embarking on the journey to gain a deep understanding of the various personalities in your applications portfolio and creating a full plan is key to modernizing legacy systems Read More ...
Eight approaches to Service Level Agreements on Public Cloud Rather than bothering about penalties, organizations must understand how the availability translates into business performance and impacts top line or bottom line, argues Former Head - IT, Governance & Outsourcing at Vodafone, DD Mishra Read More ...
Honeypot stings attackers with counterattacks Researchers test the controversial concept of hacking back and gathering intelligence on attackers Read More ...
How CIOs are tackling the data explosion challenge Multi-fold increase in the size and complexity of data coupled with a stringent regulatory environment is compelling CIOs to relook at their storage strategies Read More ...
How consumerization of IT is impacting the CIO role The rising trend of consumerization of IT is driving the shift in employee and enterprise expectations from IT, which is adding another layer of pressure on CIOs Read More ...
FireEye opens R&D center in Bangalore Appoints McAfee veteran Sridhar Jayanthi as VP of R&D and MD of India Operations, and Ramsunder Papineni as regional sales director, India and SAARC Read More ...
Do Indian enterprises need a CISO? How can an enterprise decide if it needs a CISO? Read this article to find out Read More ...
McAfee announces whitelisting security solution for Android-based embedded devices The security solution resides in the Android kernel and provides protection from the installation or execution of a malicious application on an Android-based device Read More ...
Rogue clouds prevalent in nearly 90 percent of Indian organizations, says Symantec According to a survey by Symantec, rogue cloud deployments are one of the cost pitfalls Read More ...
Cybercriminals leverage huge interest in Google Glass to scam users Researchers at Trend Micro warn that cybercriminals and scammers are using the hype created by Google Glass to scam people Read More ...
DSCI, Cisco collaborate to strengthen network security ecosystem in the country Launch ‘Security Thought Leadership Program’ to bring together experts and industry leaders from across the country to address the changing threat landscape Read More ...
eScan launches its latest version with Cloud Security eScan 14 has been developed to be very light on system resources and does not slowdown the user’s system Read More ...
How to safely access open public Wi-Fi networks If you are not careful, your communications are open to everyone else on the network Read More ...
Out of date Android devices at risk Researcher calls out mobile providers for not pushing regular updates to many Android devices Read More ...
MiniDuke espionage malware uses Twitter to infect PCs Online espionage campaign sends malicious PDF documents to victims, and the infected PCs use Twitter to install malware that can copy and delete files Read More ...
Evernote hits 1 million user mark in India On an average, Evernote added 92,000 users per month in India over the last 3 months Read More ...
Big Data will help enterprises gain advantage over sophisticated hackers: RSA’s Art Coviello Executive Chairman of RSA says that Big Data can be a transformative solution for addressing security challenges Read More ...
The stupid emperor and the art of Information Security Just like the emperor who marched on through the procession, wearing imaginary clothes, information security marches on protecting infrastructure Read More ...
Mobile phishing attacks on the rise, reveals Trend Micro For 2012, Trend Micro has found 4,000 phishing URLs designed for the mobile Web Read More ...
After Twitter and Facebook, Microsoft experiences cyberattack Microsoft has revealed that a small number of computers were infected by malicious software using similar techniques as experienced by other organizations Read More ...
Kaspersky unveils security solutions for businesses Kaspersky Endpoint Security for Business is aimed at helping businesses overcome the challenges in managing a secure and efficient network Read More ...
Google uses over 120 variables to stop hacking of Google accounts; claims reduction of compromised accounts by 99.7 percent since 2011 peak To prevent hacks, Google’s security system does more than just check if a password is correct Read More ...
Emerging technologies key focus at CSI IT2020 With the theme of ‘Making Emerging Technologies a Boardroom Agenda’, the annual conference of Computer Society of India – Mumbai Chapter featured tracks on Security, Mobility, Social Media, Big Data and Analytics Read More ...
Two factor authentication on the cloud Extending two-factor authentication creates a layered security labyrinth in the otherwise elusive cloud, without sacrificing employee convenience Read More ...
Facebook hacked by exploiting zero-day Java vulnerability The world's leading social networking platform has revealed that it was targeted in a sophisticated attack Read More ...
Use of social networking sites can increase the likelihood of a successful APT, finds ISACA survey A global cybersecurity survey by ISACA finds some unique insights with respect to APTs Read More ...
11 year old child develops trojan: Are pre-teens writing malware? A new AVG Technologies threat report reveals that more and more pre-teen children are developing malicious code Read More ...
Emerging mobile threat vectors in the real world – are you prepared? Evolving mobile threats have evolved to the extent that put Hollywood plots of yesteryear to shame. Rohan Patil takes a look at the existing mobile threat scenario in India today. Read More ...
Microsoft and Symantec team up to take down dangerous Bamital botnet that has infected more than 8 million computers The Bamital botnet hijacked people’s search results and took them to potentially dangerous websites that could install malware onto their computer, steal their personal information Read More ...
PCI Council releases cloud compliance guidance PCI Special Interest Group offers guidance for securing payment card data in cloud environments Read More ...
Financial cyber-crime in India set to explode exponentially: Expert In the wake of the recent reportage in the mainstream media regarding credit card fraud to the extent of 30 crores, Security expert Dinesh O Bareja believes this is the tip of the iceberg unless the stakeholders get their act together Read More ...
Oracle acquires Acme Packet for USD 1.7 billion Acme Packet’s solutions are deployed by more than 1,900 service providers and enterprises globally, including 89 of the world’s top 100 communications companies Read More ...
Why enterprises need a Security Business Analyst Traditionally, the Information security team is too focused on physical security of devices and less focused on security of information itself, which can be overcome by a Security Business Analyst Read More ...
Bill Shocker - a mobile malware that uses your android phone to send costly messages The malware has already taken remote control of more than 6,00,000 user phones Read More ...
Twitter hacked: Over 250,000 accounts may be compromised As a precautionary security measure, Twitter has reset passwords for potentially compromised accounts Read More ...
Online shopping sites as likely to deliver malicious content as a counterfeit software site Cisco recently released findings from two global studies that provide a vivid picture of the rising security challenges that businesses, IT departments and individuals face, particularly as employees become more mobile in blending work and personal lifestyles throughout their waking hours Read More ...
E-mail that self destructs is new BYOD threat Employees who bring apps like Wickr to work could bypass enterprise security systems Read More ...
Spam levels hit 5 year low According to Kaspersky Lab data, the share of spam in e-mail traffic decreased steadily throughout 2012 to hit a five-year low Read More ...
Kaspersky Lab outlines most popular Nigerian scam letters Kaspersky Lab filters intercept tens of thousands of Nigerian scam letters each month in different languages. Explore some of the most common Nigerian scam letters seen by Kaspersky Lab experts Read More ...
How Big Data will transform security approaches and technologies by 2015 Security experts from Booz Allen Hamilton, Northeastern University and RSA predict Big Data will likely transform nearly all core technology segments in information security within the next two years Read More ...
Cyber espionage campaign Red October targets global government institutions Recent research from Kaspersky Lab reveals that attackers have created unique, highly-flexible malware to steal data and geopolitical Intelligence from computers, mobile phones and enterprise network equipment Read More ...
9 things that you did not know about the Indian Cyber law Cyber law and security expert, Adv Prashant Mali, points out 9 things about the Indian cyber law which can get you punished with imprisonment of up to three years Read More ...
7 top information security trends for 2013 From sandboxing enterprise apps on mobile devices to hacking websites via high-bandwidth cloud attacks, experts detail the security trends they expect to see in 2013 Read More ...
5 tips to keep your small enterprise cyber-safe this festive season As festive mood is in the air, Dell India offers tips to small enterprises to keep themselves cyber-safe this season Read More ...
Mobility to accelerate the pace of growth in 2013 2012 was a monumental year for several companies, especially in the mobility space. If that is any indication of what 2013 will be like, tech lovers could be in for a wild ride Read More ...
Delhi Airport becomes world’s first airport to get BSA CSS (O) certification The airport has received the BSA (Business Software Alliance) certification in Standards-based Software Asset Management (SAM) for organizations, a program known as CSS(O) Read More ...
2013 will witness rise in malware targeting android devices, predicts ESET During the first quarter of 2012, according to IDC statistics, the Google operating system has recorded a year-over-year rise of 145 percent in market share Read More ...
ManageEngine launches MDM solution for India The web-based mobile device management solution will ensure safe adoption of BYOD along with information security related to company given devices for corporates Read More ...
McAfee warns of the 12 scams of Christmas ‘Tis the season for consumers to spend more time online - shopping for gifts. But Cyber-Scrooges work overtime during holiday season; new threats to hit mobile, email and the Web Read More ...
Blue Coat to acquire Crossbeam Systems Acquisition lays foundation for a broader strategy to transform the way businesses secure and optimize their networks Read More ...
Was Information Rights Management defined 40 years ago? Prabhakar Deshpande, Product Evangelist, Seclore Technology, argues that Information Rights Management was invented almost 40 years ago and finds mention in a document called the Rand report Read More ...
Cancer researchers mine Big Data to individualize treatment The American Society of Clinical Oncology (ASCO) is harnessing big data to build and mine a database of cancer treatment records to help physicians determine the best treatments for particular kinds of patients. A just-completed prototype of the program aggregates data on more than 100,000 breast cancer patients from 27 oncology practices, many of which use different electronic health record (EHR) systems. What ASCO is trying to do in its CancerLinQ project is create a "learning health system" that will collect and analyze cancer care data from millions of patient visits. By combining that with expert guidelines and other evidence, ASCO hopes to deliver "real-time, personalized guidance and quality feedback for physicians," according to a press release.  ASCO's prototype links together several open source and proprietary IT applications to do the following: -- Accept cancer care data directly from any EHR system, as well as other sources such as lab data, genomic profiles and physician notes. -- Provide clinical decision support to help physicians care for patients with breast cancer, based on automated versions of ASCO's breast cancer guidelines. -- Enable researchers to explore the database to identify real-world trends and associations. -- Provide accelerated feedback on physician performance against 10 quality measures from ASCO's Quality Oncology Practice Initiative. According to ASCO, CancerLinQ can exponentially increase the amount of knowledge about patients' responses to treatment. "Today we know very little about the experiences of most people with cancer because their information is locked away in unconnected servers and paper files," said Sandra M. Swain, MD, president of ASCO, in the news release. "Only the three percent of patients who participate in clinical trials are able to contribute to advances in treatment. CancerLinQ will transform cancer care by unlocking that wealth of information and enabling every patient to be a cancer knowledge donor." In a webcast of the CancerLinQ press conference, Swain elaborated that, when the program is further developed, it will be able to provide point-of-care guidance to physicians, using the best available evidence coupled with the experience of millions of cancer patients. "It's like having the whole medical community available for a second opinion. It redefines what a second opinion is." Dr. Clifford Hudis, president-elect of ASCO and chief of the breast cancer medicine service at Memorial Sloan Kettering Cancer Institute, gave a demonstration of the prototype at the news conference. He noted that the researchers had to figure out how to aggregate and normalize data from disparate electronic health records such as Varian, Epic, Altos and Impac. (All of these products except Epic are designed specifically for oncology.) "Our goal was to show that it was possible to create new ways for researchers to explore correlations between different cancer data that might be used to inform real-world decisions as well as generating hypotheses for further research," he said. He added, "This can also allow physicians to share information with other members of their clinical team." Hudis cited a hypothetical breast cancer patient who'd had a lumpectomy and was taking a hormone-blocking drug because she had a hormone-sensitive form of cancer. Then he showed how an application called Galileo Cosmos could be used to select patients who fit the profile and were taking similar medications. Using a standard Kaplan-Meier plotter, he was able to demonstrate within seconds that the real-world patients in the database who'd kept taking the drug had gone longer without a recurrence of cancer. Using another application called PopHealth, Hudis demonstrated how to find out whether all of the patients receiving hormone blockers were getting the right therapy for their disease profile and whether anybody who should have been taking one of those drugs wasn't. "This shows that the estrogen receptor data came in from various records and the tamoxifen and aromatase inhibitor data came in from various records, and the system was able to figure out whether the prescriptions were written and whether the patient fit the category where it should be done. That means it's possible to do this, given the right parameters," he said. Swain said ASCO plans to broaden the use of CancerLinQ to all types of cancer, and she noted that the treatment of other kinds of diseases could also benefit from a similar use of big data techniques. Big data has already made a fairly good-sized beachhead in oncology. The University of Texas M.D. Anderson Center, for example, has launched a "moon shots" program to find cures for eight types of cancer, using a big data approach to incorporate genomic sequencing and computational algorithms. Los Angeles-based NantHealth is using supercomputers to sequence genomes and analyze the data so oncologists can tailor treatments to their patients. And it was recently announced that IBM's Watson supercomputer would help Memorial Sloan Kettering physicians diagnose and treat cancer. Read More Read More ...
VMware ups R&D focus in India; to invest USD 120 million VMware today announced multi-year investment of USD 120 million that includes a long term lease for a new 420,000 square foot building in South Bangalore, currently under construction. VMware’s India-based R&D and support operations are second in size and scale only to those at the company’s headquarters located in Palo Alto, California, U.S. Existing facilities in Bangalore will be consolidated into the new state-of-the-art premises, which will seat 2,700 employees when ready next year. The campus will accommodate new and ongoing product R&D, as well as a large staff supporting VMware’s global operations and India’s sales teams. VMware’s R&D operations in India make a significant contribution to the company’s portfolio of virtualization and cloud computing products, all designed to help VMware customers navigate the journey to a new era of IT. Developers in Bangalore and Pune contribute important components of VMware’s key technologies – the software-defined data center, hybrid cloud and end-user computing. Visiting Bangalore to announce plans for the new campus, VMware CEO Pat Gelsinger said: “India’s world-class IT expertise, impressive talent pool and industrial development make this country crucially important to VMware's global growth strategy. Our investment in this innovative facility demonstrates VMware’s commitment to stay at the cutting edge of technology and evolve the optimum business structure to serve our customers globally.” He added: “We are also committed to pursuing the huge opportunity for our solutions in India’s fast-growing and maturing market, as companies harness our technology to help them achieve the agility needed to compete in dynamic business arenas at home and overseas.” VMware established a presence in India in 2005 and today serves about 3,000 customers, employs some 2,000 staff and works with 100 partners. Over the last eight years, offices have been opened in New Delhi, Mumbai, Bangalore, Chennai, Kolkata, Pune, Hyderabad and Colombo in Sri Lanka, with R&D centers in Bangalore and Pune. Read More Read More ...
Organizations using pirated software could be barred from exporting to the US Against the backdrop of the latest US Law against Unfair Competition, the American Chambers of Commerce released a statement on the implications of the law on Indian exports. As per BSA Global Software Piracy Study, IT theft exceeds (US)  USD 63 billion worldwide, which hurts economic growth, job growth, investment, and incentives for innovation in most regions, markets and businesses. The Unfair Competition Law has been passed in 2 states -Louisiana & Washington, the Attorney General announcements of California and Massachusetts are under the ‘Unfair Competition law’ of these states. The other 36 states are seeking ways to use the traditional powers of their office to address the unfair competition advantage and taking actions under existing Fair Competition acts. These growing enforcement actions are a logical and welcomed step toward the call made by U.S. officials to curb unfair competition and ensure a level global playing field for suppliers and manufacturers. USA has traditionally been a prominent market for India, with exports across sectors increasing from USD 5014.48 million in 1995 to  USD 19493 million by the end of 2010. Now, this law becomes decisive of the overall export performance and in turn a major determinant in economic growth of the country. India forms about 4 percentage of the total textile products imported into the US. The fact that imports to US have been increasing annually by 3-4 percentage from 2007-11, suggests there is growing potential for India to capitalize on. India forms about 12.2 percentage of the total Gems and Jewellery products imported into the US.  Imports to US have been increasing annually by 8 percentage from 2007-11. India forms about 2.8 percentage of the total leather products imported into the US.   Imports to US have been increasing annually by 2 percentage from 2007-11. India forms about 3.6 percentage of the total Organic Chemicals products imported into the US. Imports to US have been increasing annually by 3 percentage from 2007-11. However, as the first enforcement action by a U.S. lawmaker against an Indian company that is alleged of using pirated software, the Pratibha Syntex lawsuit puts forward a clear call for compliance. There is a crucial lesson here, in that exporters from India across verticals can now legitimately be barred from accessing the U.S. marketplace. Failure to comply could result in loss of access to the lucrative US markets and injunctions against sales. This certainly translates into a significant negative impact on a business and its bottom line. “Today, the global economic situation is forcing governments around the world to look at enforcing laws that provide a fair ground for competition.  The US law against ‘unfair competition’ is another step in this global trend.  US being a key export market for India, it is critical that exporters review the software used in their supply chains to ensure license compliance and abide by the law. For the countless manufacturers in the country risking loss of trade is simply not an option,” said Ajay Singha, Executive Director, American Chambers of Commerce.” “This law should be viewed with optimism as they render India an opportunity to compete better in the world market by being a compliant nation while ensuring the overall growth and wellbeing of the domestic economy,” he further added. Is there a way for India to take advantage? It is important to note that this is a movement against the use of illegal IT and in that perspective it opens a window of opportunity for India. Taking the example of the neighbouring countries like China and Bangladesh :  China is one of the fastest growing technology markets in the world but is also home to rampant software piracy. China’s illegal software market was worth nearly  USD9 billion in 2011 making its piracy rate 77 percent (as per a study by BSA). In Bangladesh piracy is a deep rooted problem with almost 90 percent of software being pirated (as per a study by BSA). “India and China are the world’s fastest growing technology markets, however, the piracy levels in India are lower than China or Bangladesh. In fact, India saw its piracy rate fall by 5 points from 68 percent in 2008 to 63 percent in 2011. This clearly is the result of the effort by national and state government agencies to promote best practices in the management of software assets. If India were to take rapid action and review its software assets to ensure compliance, they should start using tools and services available in the market to help them determine and manage licensing position, including the software industry supported License Management Registry 360 (LMR360) – a free online portal which is the first and only registry that enables companies to better manage their software and connect with customers seeking legally sound entities.  This could drive better business prospects and even a lead in exports to US over these nations,” said Yolynd Lobo, Director - India, BSA|The Software Alliance. If China and Bangladesh have to boost or at the least maintain their existing levels of exports to the US they must take up radical measures to eradicate piracy at every level and with immediate effect. It only goes to follow that if we were to comply rapidly –this enforcement will give us the opportunity to compete effectively against other developing economies and allow us to command a higher share of the global export pie. A disruption in the form of lack of compliance will clearly damage our chances. Bottom-line Taken together, it is clear that there is support at both the state and federal level to act upon those that undermine innovation and violate intellectual property rights by relying on stolen IT to operate their businesses. India`s economy is now much more incorporated with the world markets as commodities business stands at 37 percent of her GDP (2010-2011). It is crucial that Indian businesses, however big or small,  pay heed to the economic policies and the projected trends in world growth and the country as a whole be geared to take advantage of the growth potential in light of these emerging trends. It is critical that manufacturers start being vigilant about managing their IT assets and stay fully compliant. No pennies saved by using pirated software are worth the risk of losing access to the U.S. market or putting your company at a competitive disadvantage. Read More Read More ...
Google eyes Android smartwatch Google is the latest technology company believed to be developing an Internet-enabled watch. According to a report published in the Financial Times, Google's "smartwatch" is being developed in the company's Android unit rather than in X Lab, where the company's other wearable product, Product Glass, originated. Google declined to comment. In support of its anonymous source, the Financial Times points to a Google patent, "Smart-watch including flip up display," that was granted last fall. Although patents do not all turn into products, the two inventors listed, Richard Gossweiler and Jim Miller, are accomplished technologists with the experience and skills to develop a smartwatch.  In a report published in January, "Fitness Wearables -- Many Products, Few Customers," Forrester analyst Sarah Rotman Epps predicted Google will release a smartwatch soon. "We expect the developer release of Glass in 2013 to catalyze excitement [about wearable computing] and experimentation from app developers, and we expect Google to release its own version of an Android-based smartwatch in the near future," she wrote. Microsoft used to have a smartwatch called SPOT. It discontinued the device in 2008. Nevertheless, earlier this week, a Samsung executive told Bloomberg that Samsung is working on a watch, presumably an Internet-connected one. The company also has several watch-related patents. Last month, The Wall Street Journal and the New York Times reported that Apple has a substantial team of engineers and designers readying a smartwatch. A similar claim had surfaced on a Chinese blog last year. More smartwatches might be coming: According to the Korea Times, electronics maker LG is also developing a smartwatch, presumably an improvement upon its existing watch-phone product. If these rumored smartwatches appear as predicted, they will join an already crowded market. There's the Pebble, the Sony SmartWatch, i'm Watch, WearIt, Metawatch, Cookoo Watch, Martian Watch and assorted watch-like sports devices, such as Leikr. What will these watches do? Expect them to do what mobile phones do, but with a different interface. They're likely to provide some subset of the following services: notifications and alerts, email, activity monitoring, location monitoring, health monitoring, apps, reminders, telephony, SMS, audio recording, image capturing, electronic purchase authorization and two-factor authentication. These watches presumably also will tell time. Read More Read More ...
TCS report highlights differences in approach of Big Data leaders and laggards The toughest challenges for businesses implementing Big Data initiatives is getting different business units to share information across organizational silos and determining what data to use for different business decisions according to The Emerging Big Returns from Big Data global trend report. These two cultural challenges were being closely followed by the technological challenge of being able to handle the large volume, velocity and variety of Big Data1. Commissioned by Tata Consultancy Services (TCS), the research also reveals how the Big Data leaders differ from the laggards and the returns business are expecting. Satya Ramaswamy, Vice President and Global Head of Mobility and Next Gen Solutions in TCS comments: “Big Data has enormous potential and early adopters are projecting a high ROI on investments. However, overcoming the technological challenges is only part of the story.  Businesses need to carefully think where Big Data initiatives should sit within the organization, how to break down internal silos and look beyond just internal and structured data sets. To realize the full potential of Big Data, businesses also need to consider the potential cultural changes within the organization to speed-up its adoption.” Leaders and laggards Leaders in Big Data differ most from the laggards in three main ways – where they analyze and process Big Data, the mix of data they use and their Big Data spend. • Leaders in Big Data are doing analysis outside of business units (BUs), 79 percent of them are using the IT function or a separate Big Data team, with only 21 percent doing the analysis in BUs. The laggards on the other hand are doing only 68 percent of their analysis outside of the BUs. • The leaders are also using more unstructured and semi-structured data (55 percent), and external data (37 percent), than the laggards who are using 46 percent unstructured and semi-structured data, and 26 percent external data. • The most marked difference is that leaders spent  USD24 million in 2012 and expect to spend  USD26 million by 2015, whereas the laggards spent  USD7 million in 2012 and expect to spend  USD13 million by 2015. Regardless of whether they’re leaders or laggards, nearly half (44 percent) of Big Data investments are going to business functions on the revenue side: sales, marketing and R&D/new product development. Much less (24 percent) is going to back-office functions: IT, finance and HR. US shows widest adoption of Big Data initiatives A regional breakdown shows that US companies are leading adoption of Big Data initiatives (68 percent), followed by Latin America (51 percent), Europe (45 percent) and Asia Pacific (39 percent). Retailers lead the pack in Big Data Despite the challenges and disparity in success, many businesses are confident of high ROIs from Big Data. Of those that had programs in 2012, 43 percent predicted an ROI of more than 25 percent in 2012. Retail businesses have the greatest number of leaders in Big Data with 35 percent of respondents expecting ROIs greater than 50 percent in 2012. They were closely followed by energy & resources (33 percent), banking and financial services (33 percent), high tech (27 percent), and media and entertainment (25 percent). In last place were consumer goods businesses with just 17 percent expecting ROIs greater than 50 percent in 2012. Aside from the vertical disparity, geographies also differ greatly in their ROI predictions. Asia-Pacific expected the highest ROI (71 percent), followed by Latin America (64 percent) and Europe (43 percent). The lowest expect ROI was in the US (37 percent). Read More Read More ...
ICT adoption among India small and medium businesses is advancing rapidly At a time when overall business growth in India has slowed significantly and the national GDP shows only a marginal rise the India small and medium business segment (SMBs, 1-999 employees) can be viewed as a beacon of hope. India SMBs show a 14 percent year-on-year rise in Information and Communication Technology (ICT) expenditures and their adoption of technology is likely to continue to increase. This is a direct result of their need to utilize ICT tools to overcome nagging business challenges. An analysis of these markets reveals that SBs are likely to marginally overtake their MB compatriots vis-à-vis annual ICT spending growth rate. These findings have emerged from the 2013 India SMB ICT & Cloud Services Tracker Overview study by New York-based Access Markets International (AMI) Partners, Inc. India SMBs are in an expansion and transition mode in terms of escalation in business and workforce. ICT is likely to play a vital role in their continued growth. "Basic computing and networking hardware dominates the IT spending portfolio of India SMBs. This is especially true for the small business segment which is gradually enhancing their ICT backbone serving as a platform for future adoption of higher-end technology solutions", says Dev Chakravarty, Research Manager at AMI-India. Cloud computing has brought about a paradigm change in the ICT adoption pattern of SMBs worldwide. India SMBs are no exception to this statement. "Using AMI's Global Market Forecast Model, the industry's premier SMB market sizing tool, AMI has found that expenditures on cloud-computing within India SMB ICT portfolio are on the rise. These expenditures comprise almost 10 percent currently and are predicted to increase by a CAGR of 23 percent over the next five years", adds Chakravarty. It may not be an exaggeration to term cloud computing as a key future growth-enhancer in terms of India SMB ICT adoption since cloud-based ICT solutions display greater future growth-trends compared to their on-premise cousins. There are many questions regarding cloud computing usage by India SMBs; e.g. - What are the larger spend components within the cloud? Which cloud categories will grow faster? AMI analysis finds that the top two spend-components within the SMB cloud-portfolio are for website-related expenditures and Remotely Managed IT Services (RMITS). These SMBs have become much more aware of the benefits of hosting their own websites since it provides them multiple benefits such as better brand-building and cost-effective marketing to mention just two. A number of web-hosting firms have emerged to assist India SMBs in this endeavor. As mentioned RMITS is also an up and coming trend for these companies. Many India SMBs are indicating a greater preference for this alternative, sometimes in conjunction with the age-old on-premise service options. In the near future, IaaS and SaaS-based solutions such as Productivity, CRM and Business Intelligence are forecast to show considerable growth. Cloud computing has been instrumental in alleviating many problems that India SMBs face during ICT adoption - specifically those related to a lack of funds and non-availability of a dedicated ICT-workforce. Other key advantages of the cloud that appeal to SMBs include automatic updates, flexibility and scalability. The external environment is also ready to support the migration to the cloud, with ISPs and Telcos having invested heavily in building an adequate bandwidth infrastructure. A mature Channel Partner community of ISVs and SIs have equipped themselves with relevant cloud computing tools and techniques enabling them to offer their services to SMBs. "Future growth opportunity in the arena of more traditional ICT solutions are somewhat limited" stated Chakravarty. "Hence, in the face of stagnation, a significant proportion of channel partners have been adding cloud computing to their product and service lines in a bid to increase versatility and to meet the rising 'pull' from their SMB customers." The importance of channel partners cannot be overstated. They represent the 'Route-To-Market' for India SMBs in terms of ICT procurement. Moreover, the role of channel partners in cloud computing is further emphasized by the fact that SMBs require a good deal of hand-holding and guidance in order to understand what cloud solutions suit their businesses best. In addition, significant shifts have occurred within the cloud-partner ecosystem with the advent of new cloud-focused partners a.k.a. 'Cloud-brokers' who are specialists in the arena of facilitating cloud computing transactions between buyers and sellers. Read More Read More ...
If YouTube were a country, it would be the third largest in the world after China and India In the last eight years, Google’s YouTube has become the most popular platform for people to share, upload and watch videos. Some of the top hundred global brands are now running campaigns on YouTube. Yesterday, YouTube crossed a new milestone. In a blog post, it announced that it now has more than a billion unique users every single month. YouTube also revealed some interesting stats:
  • Nearly one out of every two people on the Internet visits YouTube
  • Our monthly viewership is the equivalent of roughly ten Super Bowl audiences
  • If YouTube were a country, we’d be the third largest in the world after China and India
  •  PSY and Madonna would have to repeat their Madison Square Garden performance in front of a packed house 200,000 more times. That’s a lot of Gangnam Style!
This growth has primarily been powered by a generation that Google calls as Generation C. In the Google Agency blog post, Google said, “The way people consume content is changing. For the first time, an entire generation has grown up watching content on their own terms. This generation is defined by the Internet, mobile, and social - consuming content when and where they want. Nielsen calls this group Generation C because they are not just defined by their age group, but by their connected behavior. Google said that on YouTube, this generation thrives on 4Cs: • Connection - Gen C watches YouTube on all screens, constantly switching between devices Creation - Gen C is deeply engaged with online video, watching, creating and uploading videos on YouTube • Community - Gen C thrive on community, defining what’s popular on YouTube by sharing videos with friends and family •  Curation - Gen C is made up of expert curators who care about finding content that matters to them The influence of Gen C is huge, as Google said that they collectively influence USD 500B of spending a year in the U.S. (U.S. Chamber of Commerce). Google also partnered with Nielsen to understand how Gen C views YouTube across devices. “We found that that the amount of time Gen C spends watching YouTube on their smartphones is up 74 percent from last year. In fact, in 2012 the number of Gen C viewers who regularly watch YouTube on smartphones caught up to the number of viewers tuning in on their PCs. 67 percent of Gen C watch YouTube on two devices or more, compared to 53 percent of the general population,” Google said in  the blog post. Read More Read More ...
Nasscom announces 10,000 start-ups program; Google and Microsoft pledge support The National Association of Software & Services (NASSCOM) today announced the launch of “10,000 Start-ups”, a program aimed at incubating, funding and supporting 10,000 technology start-ups in India over the next ten years. The program is partnered by Indian Angel Network and supported by Google, Microsoft and Verisign. The program will focus on multifold activities aimed at fostering entrepreneurship, building entrepreneurial capabilities at scale and providing robust early stage support through incubation, mentorship and angel funding. 10,000 Start-ups brings together key stakeholders of the ecosystem including start-up incubators/accelerators, angel investors, venture capitalists, start-up support groups and technology corporations to support entrepreneurs at early stages of their venture. This initiative is a collaborative effort to empower young entrepreneurs to create ventures of global scale from India. The program will focus on 3 core pillars to achieve the above goals: 1. Evangelize and create awareness about technology entrepreneurship as a preferred career option. India has an organized workforce of 30Mn of which 3Mn are IT professional. 2. Engage deeply with aspiring entrepreneurs through digital / social channels and start-up support groups to create entrepreneurial capability at scale. 10,000 Start-ups program will facilitate over 7,000 start-up events like hackathons, investor roadshows and best practices workshops across 30 cities. Tech talks and white space discussions will help young entrepreneurs identify global technology trends and needs. 3. Incubate and facilitate funding of 10,000 start-ups through partnerships with some of the leading incubators / accelerators and angel networks in India. 10,000 Start-ups will also extend support to incubators / funding partners in the form of industry connects and co-working infrastructure and a start-up kit consisting of hosting credits and other technology and business tools valued over USD 25,000. Key partners already committed to the 10,000 start-up program include:
  • Consulting partner: Zinnov
  • Angel partners: Chennai Angels, Harvard Angels, Hyderabad Angels, Indian Angel Network, Mumbai Angels, Silicon Valley Bank
  • Accelerators: 91Springboards, IAN Incubator, Kyron, Microsoft Accelerator, Tlabs, The Hatch, The Morpheus, Venture Nursery
Som Mittal, President NASSCOM, said, “10,000 Start-ups aims to catalyze the technology start-up ecosystem by 5X and create a significant national impact on employment, GDP, innovation and entrepreneurship indices.  This is one of the largest initiatives that NASSCOM is undertaking and will be vital to realize the industry vision of USD 300 billion by 2020”. Saurabh Srivastava, Founder, Indian Angel Network said, “IAN is very excited about the 10,000 Startups initiative and hopes to bring all angel investors together to provide the most key ingredient to make this program a success – seed capital and mentoring to convert ideas into enterprises from people who have “been there, done that.” Rajan Anandan, VP and Managing Director, Google India said "With over 150 million internet users and growing, the internet in India presents enormous opportunities for innovation and entrepreneurship. At Google we are very excited about the possibilities that India represents and are committed to extend all the support to make this initiative a roaring success. We will work very closely with NASSCOM and all the players in the ecosystem to boost the technology innovation rate in India." Bhaskar Pramanik, Chairman, Microsoft India said, “Microsoft welcomes NASSCOM’s 10,000 Start-ups initiative, and is delighted to be a part of it. Microsoft has always believed in the potential of the Indian startup ecosystem, and has a long history of initiatives to promote it, through programs such as BizSpark, BizSpark Plus and the Microsoft Accelerator for Windows Azure. We will continue to work with the startup ecosystem of India, both on our own, and in partnership with industry bodies like NASSCOM. We believe that disruptive technologies and opportunities in the Indian market supported by this collaborative initiative will propel technology entrepreneurship in India to the next level”. Read More Read More ...
IBM presents Pune with plan for smarter healthcare and transportation IBM today shared short and long term recommendations with Pune Municipal Corporation for providing its citizens with improved health and transportation services.  Many of the recommendation involve the use of mobile technology and the analysis of large and complex quantities of electronic information, often referred to as "Big Data." The IBM team presented its plan after completing a three-week pro bono consulting engagement for Pune, which had been awarded a Smarter Cities Challenge grant.  These competitive grants fund the deployment of up to six top IBM experts to cities worldwide.  There, the IBM team studies locally important issues, then provides the cities' leadership with feedback.  For this project, the IBM team, assisted by IBM's India Software Lab, worked with several teams from city departments, the local medical community, academia and citizenry to better understand Pune's challenges. For Pune's healthcare, IBM felt that the use of low cost mobile phones to gather and report information could help officials more quickly identify and resolve both short term events, such as disease outbreaks, and chronic public health issues, such as infant mortality.   For example, with the proper consents, citizens could use their mobile phones as a way to automatically update physicians about their health status.  Their phones might also receive SMS alerts when a child is due to receive immunization or when precautions need to be taken during public health emergencies.   A single, region-wide telephone number to summon emergency responders would make it easier for citizens to receive assistance for health and safety issues, such as for severe illness, accidents and assaults.  Data from mobile devices was also at the heart of IBM's recommendations to improve public and private transportation.  The experts felt that analyzing anonymous cellphone signals and video camera feeds could help transportation and law enforcement officials better pinpoint and address roadways prone to congestion or accidents.  More accurate information about travel patterns would allow planners to model and design more convenient, safer, reliable and faster public transportation routes and modes of travel, such as a metro, auto-rickshaws and buses.  The availability of detailed data would also enable apps to help travelers plan their trips door to door, and receive timely updates about traffic disruptions.  These measures will take on added significance as the Pune population continues to grow.  This has meant a rise in private, motorized transportation and an increase in traffic congestion and accidents.  In fact, it is believed that the  amount of motorized traffic will account for over 54 percent of the daily trips taken by Pune citizens by 2031 -- 5,000,000 trips per day. Commenting on the recommendations presented by IBM, Mahesh Pathak, IAS, Commissioner, Pune Municipality, said:  “This is an excellent opportunity for us to modernize our healthcare and transportation systems for the benefits of Pune citizens. After studying the local issues, IBM has identified the key problem areas and recommended solutions to digitize and integrate different aspects of the healthcare and transportation arena. Their deep insights and global expertise will help us chart a range of concrete strategies and policies for the future development of our city.” “Pune has always demonstrated a strong passion to re-energize its existing infrastructure towards building a smarter city," said Mamtha Sharma, Manager for Corporate Citizenship & Corporate Affairs at IBM India.  "The Pune Municipal Corporation has supported us with valuable input at every step during our project. We hope that the recommendations made for smarter healthcare and transportation will enhance the quality of life for its citizens." IBM's Smarter Cities Challenge, a competitive grant program for urban areas sponsored by IBM's citizenship program and International Foundation, is an outgrowth of IBM's Corporate Service Corps, in which IBM deploys teams of top employees to areas in the developing world to work on  projects that intersect business, technology and  society.   Both IBM's Smarter Cities Challenge and Corporate Service Corps have sent multiple teams of experts to India, where they have worked on projects spanning economic development, education, social services, healthcare, transportation, and sustainability. Read More Read More ...
Now, check your credit score online for free Credit Sudhaar has announced the launch of a new website called freescoreindia.com which will provide Credit Score Estimates to individuals for free. A credit score is a 3 digit number that shows numeric summary of your Credit Health and credit worthiness. Whether you are planning to buy a home, a car or even a new credit card, your credit score has immense affect on your loan processing. A credit score is a measure of how diligently you make payments relevant to loans, credit cards, telephone bills, insurance premiums and rent cheques. The announcement was made by Arun Ramamurthy and Gaurav Wadhwani, co-founders of Credit Sudhaar. “Your 3 digit credit score can have a 6 digit impact on your life. Is your score low? Is it good enough? How can you improve your score if it's low? How can you keep it high and better it, if it's already good? The starting point to all of this is to know your score and our research shows that about 97 percent of people are unaware about their credit scores. All you have to do is answer some simple questions at freescoreindia.com, and you will get an estimated range for your credit score. As a credit health improvement company we want to help such people move towards better credit health and believe firmly that fresh Credit Score Estimates should be taken regularly,” said Arun Ramamurthy, co-founder, Credit Sudhaar. Credit Sudhaar aims to help make individuals Credit Healthy by Restoring, Enhancing and Protecting their Credit. The benefit also extends to personalized product recommendations for improvement of Credit Health from Credit Sudhaar. “Credit score is a crucial indicator of an individual's Credit Health. Most of the lenders use it for determining loan payment potential of an individual. Not just loans, but jobs, marriage and even insurance premiums now depend on your credit score. It is important to remove all discrepancies from your credit report to improve your Credit Health. If you want to enhance your Credit Health, first step is to know your current credit score. Freescoreindia.com is free, simple and an easy way to know your credit score,” said Gaurav Wadhwani, co-founder, Credit Sudhaar. Read More Read More ...
Ride the Big Data beast: The new normal for CMOs For a long time, CMOs have been the “creative” folks in the C-suite. Sure, they fought pitched budget battles. Sure, they used numbers: the “delta” in business generated from that last campaign, the ROI, and so on. But ultimately, they understood the amorphous marketplace. Even if their target audience was not always easy to define, they possessed that legendary insight into consumer behavior. They approved the concept, the creative, and the messaging. The Mad Men did not have data at the scale that we can lay our hands on today. But neither did they have to tangle with multiple overlapping channels, the ability to address and reach individual customers, and a globalized world. Is it ironic that the CMO’s creativity is now being challenged by the same “data” that was elusive not so long ago? Challenging the 2013 CMO As marketing leaders, our #1 performance goal remains helping our firms to grow business, profitably. To achieve it however, as a recent ITSMA report says: “…marketing leaders are rethinking their roles, seeking new kinds of skills, and reinventing their organizations.” So what has changed? •    The explosion of data driven by emerging real time channels (social media/mobile) that makes consumer insight and understanding more complex. •    The great catalytic role that technology is playing in, well—everything! •    And, most importantly, how customers buy today. This rewriting of marketing job descriptions is all about how business is being done in the 21st century. Business insight remains elusive The starting line has not changed. While globalization, mobile access and the Web have all helped grow global GDP and therefore markets, understanding them is still a premium skill and a huge effort. Targeting customers with the highest propensity to buy determines ROMI (return on marketing investment) for today’s CMOs. The 2012 US presidential elections are already a case study in how getting market segmentation and targeting correct is even more “business critical” than ever! While data on consumer behavior seems to be available in plenty, not all of it is process-able, usable or correct. As telling is the NADA DATA 2012 State-of-the-Industry report. While US dealerships allotted 53 percent of their advertising spends to newspapers in 2001 that fell to 20 percent in 2011. Expectedly, this seems to have been mostly taken up by the Internet, which rose from 4.6 percent to 24.8 percent of their advertising spends. Very interestingly, the share of direct mail went up from 6 percent to almost 10 percent. With the smaller marketing budgets since the financial crisis, a key CMO skill set that is thus being called increasingly into action is about delineating those “high-propensity customers”, with enough nuances to enable targeted value propositions and product differentiation. Get Marketing on board the technology ship I see the second Obama campaign as a marketing triumph. Its ability to process Big Data showed that we can ride that beast—albeit it needs adroit handling, Slicing and dicing, Computing power. But all that smart technology management delivered the crisp understanding (or intuition) that made sharply targeted messaging possible! Clearly, we creative CMOs need a key new skill: technology management. Finance, Production, HR and Sales got on board the technology ship in the 1980-90s. CMOs too now need to • Evaluate and select technology requirements: Can we write our business requirements sharply enough to make astute decisions of where to allocate our hard won budgets in technology spends? Does Marketing have the necessary capabilities to determine which solution is the best fit, since it’s often a patchwork of applications that need to be deployed? • Deploy and use technology as business enabler: Do we need outside skills and experience to implement the technology? And most importantly, to run it to derive consumer insights? Do we have the competencies needed to execute agile multichannel, cross-channel strategies from the bewildering choices available? Do they help us quickly take action to convert? • Measure and fine tune for business outcomes: Have we defined the analytics that are true value drivers for our business? Do we measure what drove inquiries? Do we constantly experiment, and move budget and effort around when something doesn’t work? How she buys We all know what David Ogilvy said. “The consumer isn't a moron; she is your wife. You insult her intelligence if you assume that a mere slogan and a few vapid adjectives will persuade her to buy anything. She wants all the information you can give her.” Even Ogilvy couldn’t have foreseen in 1963, the vast ocean of information that computing, the Internet and the mobile revolution have made available and accessible today. For example, “Ogilvy’s wife” today visits several reputed company websites to compare the features of the automobile models that she is considering. But she will make her final choice of car from reading what “persons unknown” have commented in blog reviews, or are ranting about on Twitter. Of course, she also sees how each automotive OEM and local dealers react on Facebook too. The e-commerce model is all very well and offers Ms. Ogilvy tremendous stay-at-home convenience. It’s everywhere too. But strangely we read up all there is to learn on the Web for many product categories (like electronics and appliances), and then we go make the actual purchase at the brick and mortar store 25 miles away. And vice versa! What CMOs really want As creative CMOs then do we really crave social media Hits or Likes? Or are we really after the Promised Land of “high-propensity” target audiences? What really influences the buy decisions of our consumers? Do we have the right tools to analyze the data that the markets and networks generate? Do we have the right skills to measure the data? Make understandable, actionable information of them? Driven by technology and business demand, there are also Marketing specialties available today like digital/social/mobile marketing, engagement/content marketing, neuromarketing and industry-focused marketing. I clearly see the CMO’s biggest challenge in 2013 as being the balancing of the new insights, tools and choices needed of us every day. Sure, we need new skills and specialized expertise. Much of it may not be available within our defined Marketing function and require unprecedented collaboration with other departments across the enterprise. CMOs will need to deeply partner with their CIOs and CTOs. Also with a diverse array of outsourced agencies that can enable their business goals by bringing in skills and experience not found in-house. The tech-enabled social enterprise will mean the “democratization of marketing.” It’s a wonderful opportunity for us to bring our Sales teams and customers together. 2013 is a bold new frontier. And as in the days of the Wild West, it will demand courage and exploration for CMO success. - The author is Global Marketing and Communications Leader at Aditya Birla Minacs Read More Read More ...
Facebook On Big Data analytics: An insider's view Few businesses are on the scale of Facebook, but the problems it's dealing with today might influence the best practices smaller companies will be putting in place tomorrow. Just as Facebook is shaping big data hardware and data centers through its Open Compute Project initiative, it's also influencing the software tools and platforms for big data analysis, including Hadoop, Hive, graph analysis and more. Hive, Hadoop's data warehousing infrastructure, originated at Facebook, and according to Jay Parikh, VP of infrastructure engineering, the company is hard at work on ways to make Hive work faster and support more SQL query capabilities.  Parikh also tells InformationWeek that Facebook is working on new real-time and graph-analysis platforms, but the heart and soul of this interview is about big data analytics. There's plenty of detail on how Facebook answers operational and business questions, but read on to get Parikh's advice on how to avoid "wasting a lot of money" or "missing huge opportunities" in big data. InformationWeek: The topic at hand is big data analytics, but let's start by exploring Facebook's infrastructure to get some context Jay Parikh: There are a few areas that we invest in to scale massive amounts of data. If you consider just the photos on Facebook, we have more than 250 billion photos on the site and we get 350 million new photos every day. It's a core, immersive experience for our users, so we've had to rethink and innovate at all levels of the stack, not just the software, to manage these files and to serve them, store them and make sure that they're available when users go back through their timeline to view them. That has meant changes at the hardware level, the network level and the data center level. It's a custom stack, and it doesn't involve Hadoop or Hive or any open source big data platforms. Another area where we invest is in storing user actions. When you "like" something, post a status update or make a friend on Facebook, we use a very distributed, highly optimized, highly customized version of MySQL to store that data. We run the site, basically, storing all of our user action data in MySQL. That's the second pillar. The third area is Hadoop infrastructure. We do a lot with Hadoop. It's used in every product and in many different ways. A few years ago we launched a new version of Facebook Messaging, for example, and it runs on top of HBase [the Hadoop NoSQL database framework]. All of the messages you send on mobile and desktop get persisted to HBase. We relied on our expertise in Hadoop and HDFS to scale HBase to store messages. We also use a version of Hadoop and Hive to run the business, including a lot of our analytics around optimizing our products, generating reports for our third-party developers, who need to know how their applications are running on the site, and generating reports for advertisers, who need to know how their campaigns are doing. All of those analytics are driven off of Hadoop, HDFS, Hive and interfaces that we've developed for developers, internal data scientists, product managers and external advertisers. IW: Any big changes afoot, particularly where analytic capabilities are concerned? Parikh: There's lots of hype in the [IT] industry today about everything needing to be real time. That has been true for us for a long time. We push the front-end website code twice a day. We have thousands of different versions of the site running at any given moment. We launched Light Stand, a new version of our newsfeed, last week, and we launched Facebook Graph Search in January. As people are adopting new products like this, we need to understand whether they're working or not. Are people engaged? Are they missing key features? Are they still liking things as much? If the warehouse or analytics platform can't keep up, then we can't come up with new iterations of our products very quickly. Real-time measurement has been a key element for us. IW: How are you addressing real-time analytics? Parikh: A couple of ways. We use Hive [data warehousing infrastructure] to run lots of reports. Hive is something we developed and open sourced, and it runs on top of the Hadoop stack. We also have a system called Scuba, which is a real-time system for analytics. Scuba stores everything in memory so it's really fast, and you can do all sorts of transformations and drill-downs on the data. We use it both for operations data -- site performance metrics, reliability metrics and so on -- and for business data, studying the effectiveness of the advertising system or ranking systems. We're working on a couple of other things including a new platform that will allow us to query the data in our Hadoop infrastructure much more rapidly. We're building that out, and we're probably going to talk about it this summer. IW: Hive's lack of speed is well known. So will this new platform solve that problem? Parikh: We have a number of efforts on real time. Scuba is one but we're also working on Hive extensively, and we're in the process of pushing our contributions back into the open source version. You'll see, over the course of the coming months, some very significant changes that we're going to push into the community to make Hive faster. Hive is still a workhorse and it will remain the workhorse for a long time because it's easy and it scales. Easy is the key thing when you want lots of people to be able to engage with a tool. Hive is very simple to use, so we've been focused on performance to make it even more effective. IW: Is it all about speed, or are you also working on broader SQL-query capabilities? Parikh: We're working on both. We're filling some of the gaps in what it can do SQL wise, and we're also working on performance and reliability. There's also this new, unannounced platform that we'll be talking about later this summer that will sit next to both Scuba and Hive. Everything about it is real time, and it will cut down the latency [of Hadoop] significantly. IW: What about graph analysis? That would seem to be a Facebook specialty since it's about understanding network relationships. Parikh: Everything in Facebook is represented in some sort of graph [with nodes -- people, organizations, places, brands, etc. -- and edges -- the relationships among those nodes]. We maintain the largest people-object graph in the world, and it's constantly changing, so it's not something you can handle in batch mode. The interactions are constant and you want the results to be fresh. We have to share in a way that lets us scale. All of these capabilities are behind the Graph Search product that we introduced in January. If you're talking about graph analytics, there's an open-source project out there called Pregel that Google has written about. There's also the Apache Giraph project, which is more about graph analytics and graph processing. We are also going to be talking about a project later this summer -- probably at the same time we talk about our real-time initiative -- that is a version of graph analytics that sits on top of our Hadoop infrastructure. There are some cool problems we've been able to solve by being able to process [Facebook's] large graph, infer data and make better suggestions to people, whether it be content or ads. {pagebreak} IW: How and where do Facebook's current graph-analysis capabilities operate? Parikh: A lot of the graph analytics are written and run on the Hive infrastructure. Hive's performance and scale issues make the overall latency of these analytics slower than we would like, and that's one of the reasons we've been investing in those other projects discussed earlier to speed things up and do things more efficiently. There's another graph processing engine that we've written that sits between our Web tier and our storage tier. That has been around for a long time and it's the real-time engine allows our website to generate the types of experiences that it does today. You can ask, "show me all my friends who like X," and it gives you a sorted and filtered list. It generates each and every page on the site. It's an area that's pretty ripe for innovation.  Hive is still a workhorse and it will remain the workhorse for a long time because it's easy and it scales. Easy is the key thing when you want lots of people to be able to engage with a tool. Hive is very simple to use, so we've been focused on performance to make it even more effective. IW: Is it all about speed, or are you also working on broader SQL-query capabilities? Parikh: We're working on both. We're filling some of the gaps in what it can do SQL wise, and we're also working on performance and reliability. There's also this new, unannounced platform that we'll be talking about later this summer that will sit next to both Scuba and Hive. Everything about it is real time, and it will cut down the latency [of Hadoop] significantly. IW: What about graph analysis? That would seem to be a Facebook specialty since it's about understanding network relationships. Parikh: Everything in Facebook is represented in some sort of graph [with nodes -- people, organizations, places, brands, etc. -- and edges -- the relationships among those nodes]. We maintain the largest people-object graph in the world, and it's constantly changing, so it's not something you can handle in batch mode. The interactions are constant and you want the results to be fresh. We have to share in a way that lets us scale. All of these capabilities are behind the Graph Search product that we introduced in January. If you're talking about graph analytics, there's an open-source project out there called Pregel that Google has written about. There's also the Apache Giraph project, which is more about graph analytics and graph processing. We are also going to be talking about a project later this summer -- probably at the same time we talk about our real-time initiative -- that is a version of graph analytics that sits on top of our Hadoop infrastructure. There are some cool problems we've been able to solve by being able to process [Facebook's] large graph, infer data and make better suggestions to people, whether it be content or ads. IW: How and where do Facebook's current graph-analysis capabilities operate? Parikh: A lot of the graph analytics are written and run on the Hive infrastructure. Hive's performance and scale issues make the overall latency of these analytics slower than we would like, and that's one of the reasons we've been investing in those other projects discussed earlier to speed things up and do things more efficiently. There's another graph processing engine that we've written that sits between our Web tier and our storage tier. That has been around for a long time and it's the real-time engine allows our website to generate the types of experiences that it does today. You can ask, "show me all my friends who like X," and it gives you a sorted and filtered list. It generates each and every page on the site. It's an area that's pretty ripe for innovation. The ecosystem around graph technology is very under-developed, and I don't think it will ever become as developed as the relational world because it's not general purpose. Graphs will develop, but it's going to be just yet another piece of technology that lets companies carve off and optimize a few key applications. IW: Do you have any advice for enterprise IT shops venturing into big data? Parikh: You're going to have the big-data Hadoop-Hive world, and then you're going to have some specialized real-time systems and you're going to have some specialized graph processing engines. Most IT shops, if they're good and they have a lot of applications to deal with, are going to end up in this world. Everybody is dealing with scale today, and it's getting to be a more difficult challenge in terms of the amount of data that people want to collect and analyze. Sometimes companies are collecting data and they don't know what to do with it yet, or they're collecting data that they don't even know they have. The fundamental problems are how do you store it, how do you process it and how do you derive useful insights? If you aren't careful as you build out big data applications, you stand to waste a lot of money or you stand to miss huge opportunities in your business. Threading that needle is what every tech company in the world has to do, and most companies won't be able to do it well. IW: Why not? Parikh: It's very hard to manage the balance between storing too much and then trying to find something valuable or partitioning your data among different business units and not being able to get insight across the business. We're in an early phase of this technology. It's not something that's insurmountable and people are figuring it out. But storing the data, determining what you do with it, writing the applications and responding to the insight from the data is the balancing act that every tech organization is going to work on. IW: The "wasting a lot of money" danger is pretty clear -- too much data, too little value. Any advice on how not to miss the opportunity? Parikh: It's crucial to understand the data that you're collecting and to react to it to change your business. If you're just focused on the tip of the data, you may be missing a longer-term trend. You might be fixated on just a couple of bits of data and not looking at other bits that might be significant. You need a micro, laser focus on impact, but you also need to have a broad perspective on where you're going with all the data. You may be focused on decisions with real-time data, but are you missing a longer-term impact on your business if you're not looking at your entire data set? It takes a lot of iteration and experimentation to succeed. It's an exciting time and there are lots of cool things for enterprises to try, but it's hard work and the technologies are still maturing. Read More Read More ...
SAP Business Suite now powered by HANA German software company SAP on Tuesday announced a new offering to SAP Business Suite customers – this one’s powered by SAP HANA. The new product suite brings analytics and transactions into a single in-memory platform. The company also claims this one to be the biggest ever launch after SAP R/3, a client-server platform released in 1992.     According to SAP, the new product suite helps provide customers with an exceptional ability to translate real-time insights to action while removing the complexity of redundant data and systems. SAP HANA - the next generation platform - is well-suited to help customers navigate the dynamic market conditions of the Asia Pacific region, home to four of the five world’s fastest-growing economies, 60 percent of the world’s population, and an urban population of 1.9 billion people that’s expected to balloon to 3.3 billion by 2050. This environment presents businesses with both challenges and opportunities. With fierce competition and ever-changing conditions, real-time access to information becomes critical for decision-making.           “Today marks a significant milestone as we now enable SAP Business Suite to benefit from the power of SAP HANA, which since 2010 has been the core platform delivering real time business outcomes for our customers by transforming both existing and new applications," said Rajamani Srinivasan, VP - Applications Sales, SAP Indian Sub-continent. SAP itself went live on the SAP Customer Relationship Management (SAP CRM) application powered by the SAP HANA platform in two and a half months. More than 14,000 SAP employees worldwide have real-time access to real-time business insights for smarter decision making and new productivity gains.                   The SAP Services organization has delivered more than 40 proofs of concept and 30 customer implementations of SAP HANA in the region. SAP Services has a team of more than 400 experienced SAP HANA consultants in the region and expects to have more than 200 consultants for SAP Business Suite powered by SAP HANA by the end of March 2013 to help customers to continue to innovate without disruption. This year, SAP aims to grow the specialization of skills required for SAP Business Suite powered by SAP HANA by training the current resource pool of more than 3,000 partner consultants already trained on SAP HANA in Asia Pacific Japan in the new curriculum. This will be done through a planned and targeted training program offered to selected partners, as well as by working with consultants in the university market.   Avon Cycles, India’s leading cycle manufacturer, has got on board SAP Business Suite powered by SAP HANA into their IT environment, replacing Oracle. “The power of doing business in real-time is immense. At Avon Cycles, we are constantly looking for ways to do things faster, smarter and more efficiently. We need to constantly manage a huge volume of bought out components - each bicycle has more than 360 components and there are over 200 models with an average of three sizes per model and three colours in each size.  Adding to the complexity is the challenge of forecasting our sales as bicycles are regarded as commodities in India, resulting in a very short lead time for material requirements planning,” said Kuljeet Singh Sethi, CIO, Avon Cycles. “Transforming to real-time planning and monitoring of order fulfilment scenarios are extremely critical for Avon Cycles, and we believe SAP Business Suite powered by SAP HANA will help make a significant difference.” Read More Read More ...
CTO Padmasree Warrior on Cisco's larger vision for Internet of Everything When Cisco announced strong earnings during its most recent fiscal quarter, much of the progress was attributed to the networking giant's strides in software-defined networking (SDN). SDN technology broadly eliminates manual management of switches and other networking hardware by abstracting control to a single administrative console. Such networks factor into many of the IT world's most impactful movements, such as virtualization and cloud computing, but according to Cisco CTO Padmasree Warrior, SDN is a constraining concept that falls short of the company's more ambitious vision: an intelligent, programmable network that will not only link billions of devices to the Internet but also, thanks to the data mining the network enables, inject trillions of dollars into the global economy.  Put another way, Cisco's broader vision involves building out the Internet of Everything (IoE). Warrior delivered her remark on Wednesday during an interview with InformationWeek at the company's annual Editors Conference, where she and other Cisco leaders described IoE's disruptive potential, which includes increasing global profits by 21 percent, or USD 14.4 trillion, over the next decade. This bold forecast is rooted in converging technologies, starting with the explosion of everyday objects, from utility meters to iPads, that are now equipped not only to access the Internet but also, thanks to the availability of low-cost sensors, to collect data on an unprecedented scale. These connected devices populate the so-called Internet of Things and Cisco anticipates these objects will see 400% growth over the next few years, totaling 50 billion by 2020. The company has defined IoE as "the network and processes that both unite the objects and supply the analytical muscle to make the collected data useful." Warrior has been testifying in blog posts that Cisco is serious about its IoE goals. CEO John Chambers revealed just how serious in late February, when he characterized the endeavor as the cornerstone of Cisco's future. During the interview, Warrior stated that "the future will be about a programmable network that is much broader than SDN." She elaborated that captured data can't be sent en mass to the data center, and that network intelligence, be it at the edge of the network or at the endpoint itself, must negotiate when to crunch numbers locally and when to transmit content elsewhere. This model of distributed networking will, in Cisco's view, involve open APIs along with a new wave of apps that can recognize how the network is architected. These changes don't necessarily mean that existing infrastructure will need to be replaced. Cisco futurist Dave Evans has suggested that many of IoE's biggest potential benefits, such as near-universal access to healthcare and education, will arise not from futuristic new devices but rather from the simple addition of radios and sensors to many of the objects we already use; a smart bathroom mirror, for example, could be central to extending human lifetimes by decades and perhaps even centuries. Similarly, Warrior said that Cisco's installed user base, which has invested USD 180 billion in the company's gear, will be able to join the Internet of Everything by exposing existing hardware to open APIs. "For applications to be aware of the network, you need to create programmability at different levels," she said. "But people are not going to throw away their existing install base and go to something completely new. That would mean huge amounts of capital, and we all know IT budgets are constrained." Indeed, Cisco's IoE talking points reaffirm business' ability to generate new revenue streams from existing infrastructure. The company's location-based analytics tools, for example, could allow retailers to increase sales via personalized advertising while also monetizing their Wi-Fi networks. Customers will be able to utilize these APIs with Cisco's One Platform Kit, which includes hundreds of APIs. The company's ASICs, the integrated circuits inside routers and switches, will also deliver programmability. When John Chambers discussed IoE in February, he said that success will rely on open standards and cross-industry collaboration; otherwise, an object speaking one proprietary language won't be able to communicate with objects built on other proprietary platforms, limiting the extent to which different data points can be pulled together. To effectively deploy IoE on a citywide scale, for example, local leaders would need to aggregate data collected by devices from different manufacturers. If utility meters, traffic monitoring devices, atmospheric sensors and other objects all collect information autonomously and in a vacuum, their respective data points will speak only to finite use cases. Cisco's devotion to standards is notable, given that less than a year has passed since InformationWeek survey respondents criticized the company for being too proprietary. Warrior said the results were somewhat surprising, as Cisco has advocated an open approach for years. She suggested the outgoing network model itself might be partly to blame, however; pointing out that while the command-line interfaces that typify traditional networks amount to a closed system, the new networks' API-driven compatibility translate this system into an open platform.  Warrior said that businesses must consider specific challenges when devising an IoE strategy, a recommendation that echoes John Chambers's view that companies should focus on use cases rather than technology. She said that Cisco is developing use cases for specific verticals to improve efficiency, such as a manufacturing plant that installs sensors in the factory to more accurately detect developing equipment malfunctions. Evoking the CEO's argument for cross-industry cooperation, Warrior said that certain vertical uses cases could easily become horizontal in execution. A merchant, for example, might collaborate with the city to help customers reserve parking spots via a smartphone app, which would benefit the retailer by driving traffic to the store, the city by reducing traffic congestion and pollution, and consumers by mitigating gas costs and time lost to parking searches. Cisco's IoE plans are already moving quickly and could pick up additional steam in October, when the company will host its Internet of Things World Forum in Barcelona, Spain. Based on the agenda discussed at a steering committee in February, when Chambers declared IoE's place in his company's plan, the conference will address revenue opportunities, standards and collaboration, as well as security, privacy concerns, social impacts and IoE availability in the developing world. Chambers suggested that IoE's winners and losers could be determined within the next five years, if not sooner. Time will judge this statement, of course, but given that the World Forum's participant roster includes heavyweights such as General Electric, Ford, Oracle, Qualcomm and Verizon, Cisco certainly seems to have the industry's ear. Read More Read More ...
The next gold rush in Financial Markets will be driven by Big Data The next gold rush in Financial Markets will be driven by Big Data. The key driver for this is the low cost to create, manage, mine and deploy Big Data using the pay-as-you-use solutions in the cloud. Cloud computing has democratized Big Data usage and analytics. The differentiator for the winners will be the traders who use Big Data analytics and algorithmic trading engines to churn profits from the markets. All markets work on information whether it is from government, corporate, industry, social media, economical trends, sales figures, people, historical statistics and future projections and more. All this data -- both structured and unstructured will have to be brought together under one umbrella and made to work in tandem to provide analytics which can be piped into an algorithmic  engine which in turn will create the upside in the markets for the bold investors who get this technology usage right. Here is a scenario on how could this happen. Let us consider the US Bond market trader who wants to use this combination of big data analytics and an algorithmic engine, wall street data over the years, data on government spending, SEC guidelines, the various bond guru prophesies, the news -- both digital and printed, plus the market prices and the historic data. This list is not complete and there are more pieces in this big puzzle including the various trading strategies that will need to be adopted. The trader will have an almost infinite information set which needs to be mined with the right tools and analyzed to get the winning formula; we will need some of the best mathematicians and statisticians in our team to prioritize and map this data into the trading strategy and predicted outcome. The trader will need Big Data to hold the humongous volume of structured and unstructured data and his analysts will need the ability to toss and turn the data. The trader will need a team to help managing this jumbo canister of digital data. There will be a need for a team to scrub and clean this data before it can be used by the customized tools for analyzing this data. The team has to be adept at building and deploying tools to clean and scrub data in real time. There will be static data streams and real time data streams which have to be merged by the big data algorithms to give the trader an useful output to feed the algorithmic trading engine which will connect into the digital bonds market. Remember all this activity of data production in the real market will happen in nano seconds or less in a fast moving and frenetic digital market and will be more complex in the equity and commodity markets which are like quicksilver. If the trader decided on hedging, cross border correlation with other markets and also within the domestic markets the data flows and information engines become more complex but the upside for the winner will be take it all. How do we put a team together to make this happen. In my mind it will be a global project, Big data and algo engines are best today in the USA. So, we will use the computing infrastructure in that country and also work in the markets in the USA. Asia could be the ideal location for data cleaning and preparation. It has a competitive and educated work force which has shown that it can deliver. India could be a leader in this space given its Y2k migration track record. But other countries like China, Korea are also excellent sources. The algorithmic engines complemented with mathematics and statistical engines may come from the team in Eastern Europe who have wonderful teams who have made significant contributions in this area. India could provide the expertise in building the solutions need for data analytics and algo trading engines and other related technology engineering. The funding for this gold rush would not be from the European nobility but from ordinary citizens who believe in the power of Big Data and its positive outcome. Once we have the ingredients together and we will need this team of Americans, Asians, Europeans to be connected virtually to make our gold mining expedition a reality and to take on the global markets. What will be the time needed for such a project, need not be more than three months if we use cloud computing project management methodology. We can start small and keep improving our big data analytical engine and our algo trading engine as we see an upside in our technology. The downside could be we lose our capital if this does not work, but we have a small investment to make on cloud computing, but with the right team there will be no looking back. The biggest worry in this strategy is whether the global exchanges will be able to handle the tsunami created by the marriage of big data analytics and algo trading. The barrier for this project  could be the exchanges and regulators  who may play spoil sport and close this window of opportunity even before the party starts. But the early bird catches the worm, so get your tools sharpened, put your tools together and start your gold mining expedition. If you are lucky you may even strike platinum. Markets are all about slices of opportunities like a surfer finding the perfect wave, so get your boards out and ride the waves of this new opportunity. Nerds can change the global markets and Big Data will the technology engine that they can be harnessed to make the difference. - The author is CEO of NISE. LS (as he is called) is also a respected thought leader known for his innovation in information technology for business. He is the architect of the OTC Exchange of India, India’s first online trading national stock exchange and has advised NCDEX, Power Exchange, CRISIL, Exchange Next  and other companies in trading solutions and processes. Read More Read More ...
Ten uncommon habits towards successful project management Here are ten uncommon habits that I have tried to articulate from my experience: #1 Diversity – Many a time you will be tempted or pressurized to put best people in your team in place for an important project. All best people (star performers) in the team will create conflict zones as they will have views and opinions of their own and in my experience, create recipe for failure. The diversified team of resources is the best productive team you usually encounter. #2 Stakeholders & Sponsor – The stakeholder management is extremely important and if you have managed it well, you will have all the support and buy in for your project and you may have created a half of your success story. If ignored, it may cause failure even though the project is managed properly. Similar is the sponsor who should be identified and made responsible for sponsoring early.  Understanding stakeholders outside the fence who are negatively or positively impacted can help you in success. For example, ignoring social activist in construction of large dams can delay the timelines. I suggest a separate stakeholder management plan for large and risky projects. #3 Change Management - Successful project management is not just time, quality, scope, cost and resources management, but it is also managing the change it is trying to bring and handling the politics of change. Never underestimate the fallout and environmental impact of a change which you intend to bring. If your time tracking project leads to widespread strike in the company, it will lead to a failure and most likely the weakest link (which could be you as PM) will be punished. #4 Networking - Never ignore lunch with your team. This creates bonding and association. You will also change perception about you and others. People can connect well when you share lunch boxes with them. This is a networking opportunity with your team which should not be missed. #5 Innovation - This is something which you will need to do throughout your project. Sometimes unknown ways of dealing an issue will give a wonderful result. For example I faced a challenge with a customer who was reluctant to pay for his change requests as it would create audit issues but when I gave him the offer that I will do it free if he can find out changes in policies and procedures outside his control, where I can accommodate the costs. The customer was very much willing to go ahead with this approach. I have seen small innovations for win-win can cut short lengthy discussions and useless heartburn. For this you must walk in the shoes of your customer whom you are serving understand his/her win. #6 Negotiations - You may have to keep negotiating things not just with your team and customers but with everyone in the ecosystem. Keep your levers of negotiation available in your pocket. For this read the contract which you have signed not just once but several times. I had a customer with whom my organization signed a lifetime warranty for an application with which it was contracted to develop. Fortunately, I knew the remaining clauses to argue back that this will only be possible when the application is not changed by anyone else and to implement this, the customer must remained locked in to my organization. The rest was history. #7 Center of Gravity (COG) - If you are not the center of gravity for your team, there is someone who is. A friendly COG towards you will bring success but an unfriendly one will bring lot of agony and pain. You must identify your team’s COG. If it is negative or destructive, work out an action plan to deal with it early. The easier way is to understand the aspirations of COG and make it a reality through a win-win. For example, if you see your COG has an aspiration to replace you, give him the most challenging part of the project so that all energies are diverted towards making it happen. #8 Appreciate Threats - Most threats or risks are an opportunity. Do not look at them with negativity. A risk of losing control in your outsourcing project could be opportunity for developing an effective knowledge management system in your organization. I faced a situation when we were told by our esteemed customer that he is not ready for deployment of the application when we were almost ready. This would have meant huge overhead for us. We discussed how we can use existing resources in reengineering some more legacy systems in T&M mode for the same customer. This would mean increased revenue and utilization which went very well. By the time we were ready, the infrastructure was ready for deployment. #9 Not everything is Black and White - Have you ever landed in a situation where you were expected to do things which are outside the preview of contract or written rules? I am not advocating violating ethics, policies and procedures but the contact should not be referred every now and then but should be used as guidelines. My experience in dealing with some of the largest deals tells me that flexibility to accommodate and create a win-win situation pays a lot and sometimes beyond the expected benefits. #10 Useful Weakness - I read a story of a porter in India who was responsible for filling water in his master’s drum from the well every morning. His bucket, in which he used to carry water to the drum, was having leaks. He used the weakness of his bucket to provide an additional service of watering the garden by choosing the correct route to the drum where he can provide both service at the same time. Sometimes what you consider as weakness is your strength. I encountered this in my first project when a team member who was not so technically sound used to articulate his issues very nicely over email. I had a requirement for a technical writer in my team where he fitted in very well and latter he had good career growth. Unlike innovators, mostly project managers are remembered for unsuccessful projects.  For successful projects, in most cases the project is remembered along with its sponsors. - The author is Founder & Managing Consultant, CIO Specialist Read More Read More ...
Indian government woos Android developers by launching app contest for public services The Government of India is aiming to utilize the unparalleled reach of mobile phones and mobile applications for delivering public services. The Government is inviting developers to develop innovative apps on the Android platform that can be used by citizens to avail public services. Applications will be evaluated by a jury, and the top three applications will be awarded cash prizes of Rs 1 lakh, Rs 50,000 and Rs 25,000 respectively. Qualified apps will be hosted on the Mobile Seva Application store, located at http://apps.mgov.gov.in/ Applications can be submitted under the following categories:  Government Services, Education/Reference, Social Networking,  Lifestyle/Travel,  e-Health and Productivity/Tools To apply, check this link out: http://appscontest.mgov.gov.in/mainpage.jsp Read More Read More ...
India Post partners with Infosys for transforming its rural operations Infosys today announced that the company has been selected by India Post to implement and manage a platform that will transform its rural operations. With this new agreement, Infosys will facilitate India Post’s Rural Systems Integration (RSI) program. This initiative will increase adoption of the department’s services, and enhance the reach of postal services to the country’s rural population, streamlining the distribution of social benefits. As part of an earlier agreement, Infosys is also partnering with India Post to transform its financial services operations and end-user experience under the Financial Services System Integration program. The two projects are part of the ‘India Post 2012’ modernization program that aims to bring transparency, agility, flexibility and scalability to its business operations. The programs will empower employees to deliver services more efficiently to rural communities using the latest technology. They will also position India Post as a key agent in the Government of India’s inclusive growth policies. Infosys will develop a Service Delivery Platform (SDP) that will leverage Infosys solutions such as mConnect, TruSync and Finacle Inclusion.  These will serve as a foundation for the RSI program. The new SDP will allow more than 130,000 rural post offices to offer online services. Additionally it will connect and manage more than 130,000 handheld devices used by rural postal workers for distribution of social benefits under the National Rural Employment Guarantee Act and process Electronic Money Orders. Speaking about this deal, India Post said, “We are very happy to partner with Infosys on one of the largest transformational journeys India Post has ever undertaken. We are confident that Infosys will help make the Rural Systems Integration project a success.” According to CN Raghupathi, VP and Head of India Business, Infosys, “India Post has been a key driver of the country’s socio-economic development for over 150 years. This partnership will give us the opportunity to promote inclusive growth by helping to deliver services more efficiently to all citizens. ” Read More Read More ...
Nimbuzz surpasses 150 million users Nimbuzz, a leading cross-platform global communications solution, today announced that it has surpassed 150 million users worldwide, cementing itself as one of the largest and most popular mobile and Web communications platforms in history. Nimbuzz consolidates voice and video VoIP calls, instant messaging and other data between all major communications platforms -- on any mobile device or desktop -- for free. Nimbuzz has addressed a growing global demand for communication services within emerging markets around the world. Responding to the need for multi-language solutions in the ever-expanding global village, it is one of the only such platforms on the market. Thanks to this foresight, the company now boasts more than thirty seven million users in the Middle East and over Forty one million in Rest of Asia including India – comprising more than sixty percent of Nimbuzz’s total user population. The free messaging giant has also shown strong growth within the U.S., providing service to more than 9 million users that rely on Nimbuzz to communicate with friends and family overseas for free. The company has also continued its tradition of maintaining strong developer channels with local carriers and global OEM device manufactures. “People want to be able to communicate without borders or limitation now more than ever,” said Nimbuzz CEO Vikas Saxena. “Nimbuzz opens up the world of global communications to friends and family everywhere by providing a single platform capable of handling immense amounts of data for little or no cost at all. We are providing the solution to a global demand, as we have now reached an astounding 150 million users worldwide, with no signs of slowing down." Founded in 2006, Nimbuzz reached 50 million users in August 2011 and 100 million in August 2012. The company has enjoyed steady growth, doubling its user base every year. Establishing a foothold in vital emerging markets, Nimbuzz has seen enormous growth in Asia, particularly in India and Saudi Arabia. India is home to more than twenty-five million users, which is about one quarter of the entire mobile Internet population of the country. Through Nimbuzz, users can make free video and voice calls to other Nimbuzz users, while dramatically reducing the cost of calls to landline and mobile phones. The platform also lets users chat, call and share files between all major IM communities and Social networks, including Facebook, GTalk, Yahoo!, and Twitter. Nimbuzz's easy-to-use mobile solution is designed to address a unique user-base within the U.S and emerging global markets. With more than 150 million users in 200 countries - and with more than 210,000 new registrations per day, Nimbuzz is one of the most popular communications applications for any device. Key user growth statistics •  More than 150 million users in 200 countries: Asia (78 million including middle east); Africa (16); Europe (10); USA (9) •  100-percent year-over-year growth •  More than 5,000 devices supported •  More than 1 billion minutes of Nimbuzz P2P, NimbuzzOut and SIP calls made per month •  More than 102 billion messages sent and received per month •  Android devices account for more than 35 percent of all active and new users Read More Read More ...
IndiaFirst Life bags Celent Model Insurer Asia Award for third time in a row IndiaFirst Life Insurance, a joint venture between two public sector banks - Bank of Baroda and Andhra Bank along with UK's risk, wealth and investment company Legal & General has won the prestigious Celent Model Insurer Asia Award 2013 for its best practices in technology and optimization of business economics in the field of insurance. The award was presented at the "Celent Model Insurer Asia Summit 2013: Exchanging ideas on effective use of technology", the Asian edition of the famous Model Insurer Awards that was held in Singapore. IndiaFirst has won this award for three consecutive years.  This year the company has been awarded for establishing an interactive and intuitive self-service digital channel to support pre-sale, sale, and post-sale service to customers. Speaking on the occasion, Dr P Nandagopal, Managing Director & CEO, IndiaFirst Life Insurance said, "It is a matter of pride for IndiaFirst to be conferred with the Celent Model Insurer Asia Award yet again. I am delighted that Celent has recognized the role that IndiaFirst is playing in setting up benchmarks in ensuring customer delight through effective use of technology. We hope to boost our growth through not only through product innovation but also through unique customer experiences. At IndiaFirst, we believe in placing our customers ‘First’ in everything we do." IndiaFirst Life is constantly innovating to create true customer delight on a multi dimensional level through Ask Apply Get (AAG), Lifestore and its most recent MagicBoard. “MagicBoard is a one-of-its kind integrated portable fulfillment device for a fully compliant, truthful and efficient customer sales and service process. It is a first-of-its kind approach to have a standardized sales process across the country, integrating all processes - B2B, B2C and C2B into one single platform.  It offers instant insurance, in a compliant and honest manner, helps enhance sales person’s productivity and optimizes resource allocation.  It also offers instant, practical business intelligence for real-time decisions for customer delight, agents support and cost control.” said Vinayak Khadye, Head – Project management & IT Excellence. Speaking on the occasion, Wenli Yuan, Senior Analyst, Celent said, “Effective use of technology is more important than pursuit of technology for its own sake. This is the common thread among every selected Model Insurer component, and a decision each insurer should be proud of. Insurance in the Asia-Pacific region faces its own set of business challenges, and insurance technology has evolved along a distinctive path. Celent is pleased to present this award to IndiaFirst Life. Among the many excellent nominations this year, IndiaFirst Life exemplified best practices of technological innovations." The Celent Model Insurer Asia Awards is presented by Celent, a research and consulting firm which provides technology and business strategy advice to the financial services industry. These awards are given to those Asia-Pacific insurance companies who create significant business value by applying technology to the insurance process. It recognizes best practices in key areas of the product and policyholder lifecycle including product definition, distribution, underwriting, policy administration, service, claims, and infrastructure. In 2012, IndiaFirst Life bagged the Celent's Model Insurer Award (Asia) 2012 for successful implementation of LifeStore - an online completely do-it-yourself web store. In 2011, IndiaFirst Life won the Celent Model Insurer Asia Award, 2011 for its best practices for risk/project management, optimization of infrastructure, automation, system integration and STP Read More Read More ...
Big Data testing: The challenge and the opportunity The inherent production of digital data across the economies and institutions is seen as an enormous source of information, which can help build a reliable knowledge base for critical decisions. As the IT enables global economy moves ahead, enterprises look at new ways of utilizing existing and growing data. At such moments, the Big Data perspective bridges the current and emerging trends. Big data has purpose, little data has hope While current trends suggest Big Data driven business as an avenue that requires substantial investments, the future will see a growth of Big Data apps by ISVs and Small and Medium Enterprise segment as well. Moreover, as business grows, enterprises need to accommodate and manage the increasing volume, variety and velocity of the data that flows into the IT systems. The conventional columnar designs and horizontal databases demand continuous expansion to store and retrieve this data. The sheer volume in itself weighs on the cloud enabled schemas and sharding techniques, forcing enterprises to look for new ways to accept, model and discard the data. Findings of an MIT research project by Andrew McAfee and Erik Brynjolfsson indicate that companies which inject big data and analytics into their operations show productivity rates and profitability that are 5 to 6 percent higher than those of their peers. The possibility of ‘unknown’ scenarios in Big Data testing is gigantic when compared to testing techniques for conventional applications. The scope and range of the data harness in Big Data applications will demand new benchmarks of Software Quality Assurance. To accommodate Big Data test requirements, processes and infrastructure will be redesigned to achieve new levels of scalability, reusability and compatibility to ensure comprehensive, continuous and context driven test capabilities.  To handle the volume and ensure live data integration, Big Data testing needs to empower developers and enterprises with freedom to experiment and innovate. One data layer From a Big Data perspective, enterprises will seek validation of application design, data security, source verification and compliance with industry standards. The parameters of performance, speed, security and load will add magnitude and precision to sculpt and reorganize data volumes into blocks that match the emerging requirements. Over time, the database and storage layers will merge into a single data layer with options of retrieval and transmission exported out of the layer. Business leaders now look at data maps to estimate and draft plans for emerging scenarios. The transformation of data into comprehensive reports in real time will add value to business decisions and enrich operations with higher levels of speed and accuracy. The test capabilities will acquire ability to de-complicate data sources/types/structures and channel them along specified contexts to align with objectives. In a story titled ‘The Top 7 Things Obama Taught Us About the Future of Business’, the Forbes reported that the Obama campaign used a test tool called 'Optimizely' to improve efficiency.  Dan Siroker, Co-founder of Optimizely, was quoted as saying “we ran over 240 A/B tests to try different messaging, calls to action, and in attempt to raise more money. Because of our efforts, we increased effectiveness 49 percent.” Why Big Data is a good opportunity for Software Testers?   Consider this. A joint report by NASSCOM and CRISIL Global Research & Analytics suggests that by 2015, Big Data is expected to become a USD 25 billion industry, growing at a CAGR of 45 per cent. Managing data growth is the number two priority for IT organizations over the next 12-18 months. In order to sustain growth, enterprises will adopt next generation data integration platforms and techniques fueling the demand for Quality Assurance mechanisms around the new data perspectives. Be a smart tester and ride the next wave of IT on Big Data Testers can formulate service models through operational exposure to data acquisition techniques on Hadoop and related platforms. Test approaches can be developed by studying the deployment strategies of Mahout, Java, Python, Pig, Hive etc. Contextualization of data from diverse sources to streamlined outputs helps testers understand the channels of business logic in the data science. Big Data is an emerging discipline which will leave a profound impact on the global economy. The ability to explore the power of Big Data testing is like being in a hotspot that will see action in terms of innovations that match emerging test requirements. -- The author is Asst Vice President-Marketing, Cigniti Technologies Read More Read More ...
77 percent of Indian users use mobile for social media The number of social media users in urban India reached 62 million by December 2012, and it is estimated to reach 66 million by June 2013, according to a report on Social Media in India, by the Internet and Mobile Association of India (IAMAI) and IMRB. According to the report, about 74 percent of all Active Internet users in urban India use social media. The report also finds that of the social media users, 34 percent are from the top 8 metros while 35 percent of the total users are from small towns of population up to 5 lakh. The report further finds that the highest proportion of social media usage was observed among the demographic segments of “Young Men” and “College Going Students”, with 84 percent and 82 percent penetration levels respectively. Social media usage is also fast catching up with mobile internet users. According to the report, 77 percent of the users use mobile for social media. E-mail, social media, search, app store and chat / IM are used everyday by those accessing internet through mobile. Read More Read More ...
Mumbaikars can use free Android App to book autorickshaw in real time by June Vishal Sharma, Founder & Evangelist, appycab, tells us the idea behind launching this app, and his plans for launching the app in other cities. Please tell us about appycab? It is a first of its kind application, which can help commuters hire an auto nearest to their current location. This application today works on Android Smart Phones; we will soon launch an iOS and a universal app. The application shows you four autos in real time on your mobile screen within 2 kms of your current location.  You can even hire an auto by selecting any other location in Gurgaon. We expect to roll out the appycab app in Delhi and Mumbai by June. What led you to develop this app? Two years back, my Executive MBA class at Gurgaon went on very late and that very day I did not bring my car and I was wondering if I would get an auto/bus ride back home. Fortunately, my friend Ashok Pershad had the phone number of an auto driver whose services he availed every day and simply called the auto rickshaw for me. Eureka! An idea struck my mind and very next minute, I called up my business partner Pawan and shared this experience with him. It was then we both decided to do something about this problem faced by many people. It was technology which could easily help overcome this and together we over the course of many days and helped shape up the idea. There are no other apps that I am aware of, which can help you hire autos off the road in real time. Please explain with an example how can the commuters connect with the auto drivers? So let's say you are at home in DLF Phase-I and you want to go to Sector 14. You pick up your smart phone, click on the 'appycab' icon and you are presented with four autos that are within one kilometer radius of your house. You simply click to call the auto driver to pick you up at your house. It's that simple. Auto app Android  How comfortable are the auto drivers with this app? Could you share some experience with the commuters and auto drivers? The app is easy to use and today we have 100 plus autos and 500 plus users of the application in Gurgaon. Some of the commuters have commended us on this initiative, with many users congratulating us on the innovative concept. Please tell us about Pink Auto? By when can we expect them to be on Gurgaon roads? Pink Autos are already on Gurgaon roads and will be on appycab, post Holi.We are working with the local administration to introduce all the Pink Autos (women only) through 'appycab'.  With this unique service, women would be able to hire whenever and wherever they need a Pink Auto.  I think focus on the need of security and convenience to women commuters is the real story. In these unsure times, it is important that the state administration and entrepreneurs come together to work towards a more women friendly city. Read More Read More ...
IBM offers R&D as a service by launching Customer Experience Lab IBM's dominance in filing patents is well known and recorded. For the record, IBM has led in patents granted by the US Patent and Trademark Office for the past 20 consecutive years. Last year, it received more than 6000 US patents - said to be the largest number granted to any applicant. While clients always had the opportunity to work directly with members of IBM's team of 250,000 scientists, researchers, engineers, developers and technologists, a personalized R&D service is a first. Today, IBM took a giant step in this direction by launching the IBM Customer Experience Lab. The most unique aspect of this initiative is the fact that IBM scientists and business consultants will co-create with clients to deliver systems that learn and personalize the experiences of each individual customer, identify patterns, preferences and create context from Big Data, and drive scale economics. ‘Personalize’ is the keyword here. InformationWeek’s Srikanth RP  spoke to Jeby Cherian, Vice President and Managing Partner, Global Business Services, IBM India & South Asia, who shared with us the origin and objective behind launching this lab, and the advantages for customers in the converged world of social, cloud and mobile. Some edited excerpts: In your view, what is the biggest challenge for CXOs today? To stay ahead of the pack, C-Suite leaders know that they must reinvent their business. CEOs are experts at transforming their company through product innovation -- but now a new model for innovation is emerging. As the proliferation of mobile and smart devices continues to change the way people consume, disseminate and share information, business leaders are recognizing the data generated from these applications can help them transform their organizations and how they interact with their customers. CEOs and C-Suite leaders are reassessing how to serve their customers not as a mass audience, but as individuals with personalized needs. In a recent IBM study of 1,700 CEOs, nearly three-quarters of CEOs believe technology will be the biggest external force impacting their organizations over the next three years. Recognizing this shift in the business landscape, we are focused on helping clients reshape their front office – the business functions and processes, such as sales, marketing and customer service that connect, transact and engage with customers. How will the new Customer Experience lab help C-Suite leaders? In the new age of Big Data and analytics, organizations are reassessing how to move from addressing mass audiences to personalized relationships. Blending technical innovation with business consulting, the lab will address priorities of C-Suite leaders in the Era of Big Data. The Lab will provide CEOs, CMOs, CFOs, and other C-Suite executive direct access to hundreds of dedicated researchers, supported by thousands of domain experts and the deep cross-industry expertise of IBM’s business consultants, to help deliver more compelling systems of engagement – to address the opportunities of the digital front office. This is vital as front office transformation of sales, marketing or customer service functions will be the most important wave of business change since the advent of Enterprise Resource Planning in the 1990s. Why is this lab unique? The lab is unique for a number of reasons. First, social, mobile, analytics, cloud, and digital technologies are rapidly converging. Against this context, we are uniquely positioned to help clients apply innovation in these areas for competitive innovation. Second, the Lab is providing clients direct access to IBM’s world-class researchers, and at an unprecedented scale. These researchers – with vast experience in innovation ranging from Watson, to Social Business, to Smarter Commerce, to Mobile Business, Cloud, and more – will be thoroughly immersed in providing solutions. Third, the Lab is capitalizing on a process, virtually unique to IBM, called Innovation Discovery, in which IBM researchers, business consultants, and the client, through extensive interaction and discussion, co-create solutions. The result will be something unprecedented in the consulting industry: a rich, highly innovative blend of deep research and practical business insight, yielding targeted, powerful solutions. This mixture of focus, access, and cooperation makes the Lab a nonpareil. This unique lab provides IBM and its clients with an innovation process, assets, and platform where leaders will have the exclusive ability to work directly with IBM experts on analyzing key business challenges and jointly creating solutions that embed and integrate mobile, social analytics, and cloud technologies. What types of business innovation will be developed at the lab? The lab will focus on co-creating innovations for the C-Suite in three major areas, customer insight, customer engagement and employee engagement. We will apply advanced capabilities such as machine learning and visual analytics to predict differences in individual customer behavior across multiple channels. We will understand and use deep customer engagement techniques to drive insight and continuously deliver value by personalizing engagement, versus transactional experiences. For employee engagement, we will look at embedding semantic, collaborative, and multimedia technologies to foster employee engagement and insight – in person and online. What kind of solutions will be created at this lab? The potential are unlimited and only constrained by imagination. It isn’t possible to predict all the kinds of solutions to be created, as they’ll depend to a large extent on the needs of our clients, and in a rapidly evolving market like front office, these needs could change dramatically in even a short time. IBM Research is developing technology assets and capabilities that can help deliver front office capabilities as a service from a cloud, design novel products to match customer preferences, and leverage math and psychological theories of personality to improve marketing effectiveness. The lab brings together skills across disciplines including service science, industries research, mathematics and business optimization, social, mobile, smarter commerce, data mining, cloud computing, security and privacy, cognitive computing and systems management. Where will the lab be located? The IBM Customer Experience Lab will be headquartered at the Thomas J. Watson Research Center in Yorktown Heights, N.Y., supported by researchers at IBM’s 12 global labs including India, Africa, Brazil, California, China, Israel, Japan, Switzerland, and Texas. Read More Read More ...
Google to launch Google Glasses that match your prescription In Google Plus, Google has showed a prototype of a prescription version of Google Glass. The Project Glass team showed a photograph of Greg Priest-Dorman, a member of the Glass team and an early pioneer in wearable computing, wearing one of the prototypes that Google was testing. Greg Priest Dorman_Glass_frames In a post on Google Plus on Project Glass, Google said, “The Glass design is modular, so you will be able to add frames and lenses that match your prescription.” Google has said that it is still perfecting the design for prescription frames, and expects to launch them this year. Read More Read More ...
Android tablets well placed to overtake Apple’s iPad in tablet sales A predicted surge of smaller, lower-priced devices in the tablet market has led International Data Corporation (IDC) to increase its 2013 forecast for the worldwide tablet market to 190.9 million, up from its previous forecast of 172.4 million units. Increases in tablet shipments have been made throughout the forecast period with an average increase of 11 percent between 2013 and 2016. The latest forecast update of the Worldwide Quarterly Tablet Tracker estimates tablet shipments to be upwards of 350 million by the end of 2017. "One in every two tablets shipped this quarter was below 8 inches in screen size. And in terms of shipments, we expect smaller tablets to continue growing in 2013 and beyond" said Jitesh Ubrani, Research Analyst for IDC's Tablet Tracker. "Vendors are moving quickly to compete in this space as consumers realize that these small devices are often more ideal than larger tablets for their daily consumption habits." Android-based tablets expanded their share of the market notably in 2012, and IDC expects that trend to continue in 2013. Android's share of the market is forecast to reach a peak of 48.8 percent in 2013 compared to 41.5 percent in IDC's previous forecast. Android's gains come at the expense of Apple's iOS, which is expected to slip from 51 percent of the market in 2012 to 46 percent in 2013. Longer term, both iOS and Android will eventually relinquish some market share to Windows-based tablets, with Windows 8 predicted to grow from 1 percent of the market in 2012 to 7.4 percent in 2017. IDC expects Windows RT growth to remain below 3 percent during the forecast period. "Microsoft's decision to push two different tablet operating systems, Windows 8 and Windows RT, has yielded poor results in the market so far," said Tom Mainelli, Research Director, Tablets. "Consumers are not buying Windows RT's value proposition, and long term we think Microsoft and its partners would be better served by focusing their attention on improving Windows 8. Such a focus could drive better share growth in the tablet category down the road." While IDC continues to revise its tablet forecast upward, the firm had done the opposite with the eReader forecast. The growth of low-cost tablets is clearly damaging the prospects of the single-use eReader, and IDC reduced its forecast for the category by an average of 14 percent between 2013 and 2016. IDC believes eReader shipments peaked in 2011 at 26.4 million units. After declining to 18.2 million units in 2012, the category is expected to grow only modestly in 2013 and 2014, before it begins a gradual and permanent decline beginning in 2015. Read More Read More ...
3 reasons your top IT pros leave Attracting top talent is harder than ever for CIOs, CTOs and IT managers. That makes retaining the "A" performers on your current team all the more crucial. So why do your best people keep leaving for other jobs? There's a diverse set of reasons why IT pros seek greener pastures in another organization, ranging from the empirical -- a 30 percent raise, say -- to the anecdotal -- perhaps their boss' idiosyncrasies drive them to the loony bin. What's clear, though, is that finding qualified replacements for departing staff is no easy task. A recent HDI research report calls the current IT labor market a "war for talent." The issue is not finding candidates; post a job opening online and you'll likely be inundated with resumes. The problem is finding qualified candidates with the right set of technical skills for the job, according to HDI director of content Cinda Daly.  The HDI study found, for example, that nearly two-thirds (62 percent) of respondents struggle to fill "level 2 or 3 and/or desktop support" roles with qualified people. Management's not much easier; 59 percent of companies have trouble finding IT executives with the right skills and experience for the job. With that kind of hiring picture, you can't afford to lose the good people you already have. Daly identified three critical issues that tend to underlie IT job dissatisfaction and motivate workers with in-demand skills to start looking around for a better opportunity. The first one should come as no surprise.  1. Money Were you expecting a different headliner? Indeed, the almighty dollar is a big mover and shaker in the labor market. "Compensation is always a key factor," Daly said in an interview. Money might sound obvious, but it's complicated by the fact that many companies froze even cost-of-living pay increases -- let alone actual raises -- for several years during the recent recession. Those organizations that continue to keep a lid on labor costs may be paying a higher long-term price on the IT talent front. "[Frozen pay] added a lot of stress and pressure," noted Daly. 2. Opportunities for Learning and Advancement The good news for budget-constrained businesses: Money's not the be-all, end-all. In fact, IT pros care almost as much about the chance to acquire new skills and move up the organizational chart, according to Daly. Training, education, and career upside are roughly as valuable as current compensation on the list of reasons talented people start looking elsewhere -- yet management often overlooks these issues. "When there are limited opportunities for people to grow, to have a career path, to learn and stay up to date on things -- those are equally important to compensation," Daly said, noting that many companies slashed training budgets during the economic downturn. "In the IT profession especially, with so much rapid technological change, people cannot afford to get behind in their skills." If their current gig restricts their ability to keep their skills ahead of the curve, Daly said, "They're going to go look for places where they can." 3. Stress and Workload Stress and workload might seem like a no-brainer, but in the IT context it's a double whammy. Daly said that some 73 percent of companies that are struggling to fill their open IT headcount. In the meantime, many of those firms are parceling out the extra work to existing employees. Translation: Those open desks are not only hard to fill, but they're burning out the current staff in the meantime. That often makes external opportunities much more attractive, sometimes simply by virtue of the chance to focus on one job rather than needing to cover three or four. "Everything starts to get overloaded, everyone gets stressed, and mistakes happen in those scenarios," Daly said. "It's very prevalent. There's now empirical evidence that shows that connection between stress and workload, and people will move on." Read More Read More ...
Facebook Graph Search: One group's early lessons Farm Sanctuary is experimenting with Facebook Graph Search to help with research, advocacy and engagement. The organization's first steps with Facebook's new search engine provide some insight into Graph Search's potential and its power, as well as a reminder about what should come with great power. (Hint: it begins with an "r.") Farm Sanctuary is an organization whose mission is to protect farm animals from cruelty and to promote vegan living. It has three locations where more than 1,000 animals from a variety of settings and situations are cared for. Farm Sanctuary's Compassionate Communities manager Nick Cooney spoke with InformationWeek's The BrainYard about how the non-profit organization is using social media in general and -- lately -- Facebook Graph Search specifically to help further its causes. Cooney said Farm Sanctuary uses a variety of social networks to engage with existing and potential members, but that it focuses on Facebook for the bulk of its engagement activities and for advertising. "We do a very large volume of advertising on Facebook, where we target those people most likely to be open to moving toward vegetarianism or cutting back on the amount of chicken they eat," said Cooney. "Not only does social media allow us to reach these targets, but it also allows for incredibly detailed analysis of different groups we're reaching out to. For example, we may run 30 different advertisements. Using the analytics that Facebook and Google provide, we can compare ad vs. ad which is creating more reach for our audience and which is creating more positive change for farm animals." When the Facebook Graph Search beta program was made available to Cooney, he jumped on it. He said he felt Facebook Graph Search would enable his organization to more effectively target people whose interests align with Farm Sanctuary's. Facebook announced Graph Search just last month, and it is being gradually rolled out to users. Graph Search is a very powerful search engine that lets users do extremely granular searches on anything shared or done publicly on Facebook. Farm Sanctuary is only beginning to tap into the service. With that said, in the short time it has been using Graph Search, Farm Sanctuary has already seen return. For example, Farm Sanctuary is in the process of conducting a "massive" research study on vegetarianism, and Facebook Graph Search saved the organizations thousands of dollars in what it would have had to spend to reach a good representative sampling of vegetarians around the country, said Cooney. "We're working with a couple of university researchers to do a large-scale study on vegetarianism," said Cooney. "We were able to use Graph Search essentially for free to reach a representative sample of people for the study. I could search for people who live in a certain area, who like animals and animal welfare. What it will show me is all of those people. I could also search on employer, relationship, school and any number of likes or interests that they have on Facebook." Cooney said Farm Sanctuary also plans to use this functionality to identify people in specific locations where farm and animal-protection related legislation is being debated. "Let's say there was a bill in New Jersey that would ban a particular farm practice," said Cooney. "And say I know that there are a couple of key senators that are not on board, and one of them represents Trenton. We want to find people in Trenton to contact their representative to ask him to support the bill. There's a way to use Graph Search to find these people." Of course, what's good for Farm Sanctuary and other organizations can be the stuff of privacy nightmares for users. From the moment Facebook Graph Search was announced, security experts and end users alike have expressed suspicion about Graph Search. And people are leery not just because of Graph Search's deep-dive capabilities, but also because the service comes from Facebook -- a company not exactly known for making people feel comfortable about its security policies and practices. Security experts are advising Facebook users to mark as private any personal information they don't want showing up in search results. Users should also be aware that actions such as liking and sharing content can show up in search. Organizations using Facebook Graph Search have an obligation, as well. As they say, with great power comes great responsibility, and Facebook Graph Search provides great power. Organizations must be sensitive to users' privacy concerns and wield that power with caution. Will your organization be using Facebook Graph Search? Please let us know what you think of the service -- and of organizational and individual responsibility around it -- in the comments section below. Read More Read More ...
Facebook News Feed: 5 coolest changes With the exception of Facebook Graph Search -- which was significant for some of the wrong reasons -- the new features Facebook has rolled out recently have been pretty underwhelming. That is definitely not the case with Facebook's new News Feed. And because News Feed is the feature Facebook users interact with most on a daily basis, these changes will be that much more significant. So what can you expect, and what will the changes mean in context? Here are five of the most interesting things about the News Feed's new look and feel.  1. Your News Feed will look very different overall While Facebook has made some big interface changes in the past (a la the Timeline), the News Feed has looked pretty much the same for a while. Now, Facebook is focusing on streamlining the News Feed interface, reducing clutter and making everything look fresher and brighter. It's pretty impressive. Photos, especially, will look better and bigger, which gives businesses new reason to focus on images as they update their Facebook presence. "With Facebook's move to larger photos and video thumbnails, businesses will now need to focus more on presenting stunning, compelling visual content more than ever," said Jake Wengroff, founder of social business consultancy JXB1. "With the rise of Pinterest and YouTube, companies have clearly recognized the value of quality photos and videos, and with Facebook now providing more dedicated real estate to these digital assets, even more of an emphasis -- and more time and dollars -- needs to be spent on presenting a company's products and services visually."  2. You will have a choice of feeds With the new News Feed, you will be able to choose from among several feeds dedicated to specific content, including music, friends, people and organizations you are following and photos. This was a very smart move on Facebook's part because many users have been expressing frustration about News Feeds laden with so many promoted posts, suggested pages and updates from all those brands they have liked that it was hard to discern content they actually wanted. But beyond reducing clutter, the new vertical feeds should also make the Facebook experience more productive for users overall. "The Facebook News Feed changes are designed to improve user interaction," said Ari Lightman, professor and director of the CIO Institute at Carnegie Mellon University. "They are creating more levels of personalization for users as opposed to putting everything in the News Feed and having an EdgeRank algorithm try to assess what is important for its members. That [model] is meeting with resistance as interaction and number of friends and pages grows. Members are simply missing things that they might deem important, and sponsored pages are having a difficult time getting users' attention in a morass of content." 3. Mobile is no longer Facebook's red-haired stepchild Facebook has not been known for its mobile strategy, but with this redesign it has taken a "mobile-first" approach, ensuring that the News Feed looks as good and works as well on smartphones and tablets as it does on PCs. With the number of smartphone and tablet users increasing, and with users continuing to live more of their lives on these devices, this change was critical to Facebook's future.  4. Time is on users' side Facebook will still make some decisions for you (in terms of what content it thinks you want to see and from whom), but more content will be displayed chronologically rather than by what Facebook deems "Most Important." 5. Facebook has taken Google+ cues As InformationWeek's Tom Claburn noted today, Google+ Circles seem to have had some influence on the new News Feed design. One thing people really like about Google+ is that with Circles, you can categorize your social presence like you do your life. For example, you may share some content with people in your Professional circle and other content with people in your Friends circle. It's not totally clear to what extent you can drill down into your Facebook friends with the new News Feed, but it appears that you can share content specifically with "Close Friends," as opposed to "Acquaintances." Facebook will have to do a lot better than that to convince people who find the network unprofessional to participate, but it's a start. Facebook will be rolling out the new News Feed during the next few weeks. You can also try and get it earlier by signing up for the waiting list (at the bottom of this page). Are you looking forward to the new News Feed? Do you think it will change the way you or your organization use Facebook? Please let us know in the comments section below. Read More Read More ...
Tata Steel, Tata Motors, Dell India, TCS and Bosch top Social Media effectiveness index in India Leading next-generation market intelligence, social media and data analytics organization, Blueocean market intelligence unveiled today the results of its ‘2013 Social Effectiveness Index (SEI) 20’, a nationwide study accessing the Social Media Effectiveness of 20 of India’s Most Admired Companies (Fortune India-The Hay group survey). The study incorporated sectors that included IT, ITES, BPO, Oil & Gas, Automotive, Apparel, FMCG, Metals & Mining, Infrastructure, and Auto Components. The study found that Indian companies have a long way to go with respect to maximizing the benefits of social media. The effective utilization of social media for business is found wanting. The key challenge for Indian companies is to understand exactly how social media interacts with consumers, enables product and brand recognition, and drives customer acquisition, retention and loyalty. With social media in its nascent stages, there is an undeniable opportunity for companies to create a well-established, customer-centric image. The 2013 SEI 20 rankings revealed the following as top five performers - 1.    Tata Steel 2.    Tata Motors 3.    Dell India 4.    Tata Consultancy Services 5.    Bosch According to the study, engaging consumers across channels will work well to drive greater volumes of conversations, and effective campaigns. The study also observed, good chartered social media plans strategies that are in sync with the core business objectives will have the greatest influence over customer experience. Greater volumes of conversations and effective campaigns that worked well towards engaging consumers across channels drove higher social effectiveness rankings, the study observed. Well-defined social media strategies that tightly align with core business objectives have the greatest influence over customer experience, the study added. The SEI 20 ranking methodology is designed to measure business impact by integrating analytics, measurement, and monitoring. It captures conversations across the breadth of social networks and online communities, and correlates their impact with key business metrics such as revenue and brand value. It also directly measures business to consumer interactions in social media, including how Facebook and Twitter drive site visitors and purchase behaviour. Blueocean employed a comprehensive ranking methodology covering five key parameters that correlate to business metrics such as revenue and brand value. The brand’s share of volume of online conversations, customer engagement rate, depth of customer engagement, number of influencers and advocates on social channels, and net sentiment were measured by capturing conversations across the breadth of all social networks and online communities. Dr Kumar Mehta, Global CEO, Blueocean market intelligence said, “Blueocean market intelligence has conducted the most comprehensive study designed to evaluate social media effectiveness and identify the top performers among India’s top companies. This exclusively Indian index captures the full gamut of social media, providing deeper understanding of how these efforts drive brand recognition (equity), customer acquisition and retention.” “The top performers truly understand how social media can be used to achieve business goals. Business of all sizes can benefit from their experience and learn how to provide high quality customer engagement on digital channels by focusing on metrics that typically have the greatest business impact,” Mehta added. Blueocean has developed unique capabilities in the Social Media, Big Data and Analytics space, moving in sync with changing consumer dynamics. Increased consumer interaction across various channels (including Social Media), indicates a new age of consumer activism. The creation of the SEI 20 index has been powered by Blueocean’s big data analytics practice. It is in this light that every bit of customer interaction forms a critical input and a step closer towards understanding them. It has also become increasingly crucial for organizations to analyze and generate insights from every customer conversations, both online and offline, in order to create customer engagement that aligns better with business objectives. The use of unstructured data along with the structured, coupled with advances in Social Media and Big Data space, has enabled a more holistic view about customers. Ashwin Mittal, President, Blueocean market intelligence said, “Social Media and other sources of unstructured data present a huge (almost unlimited) amount of “new” data. The relative success of harnessing the power of unstructured data will depend on the ability to filter and remove noise from the entire gamut of data, to unravel rich and relevant data organized and analyzed to address specific business problems. Apart from text and sentiment analytics with unstructured data, with advancement of technology, Social Network Analytics will become an important tool to engage with customers, especially in the Social Media space.” Leading global brands take advantage of Blueocean’s strengths in the areas of market intelligence, social media and data analytics. Talking about his relationship with Blueocean Mark Eduljee, who heads the Social Media listening Intelligence efforts in the Consumer Software and Services Support division in Microsoft Support said, “We have a successful working relationship with Blueocean market intelligence and together, over the past four years, have used customer insights from big social media data to improve Microsoft's consumer products' customer experience.” Read More Read More ...
Accor partners with Infosys to drive Social Shopping via Facebook Accor, the world's leading hotel operator and market leader in Europe, has deployed the Infosys CommerceEdge platform to provide its customers with a social travel shopping experience.  Visitors to www.accorhotels.com will now be able to seamlessly connect with their Facebook friends to seek opinions and share travel experiences as they choose their hotels. The implementation of the CommerceEdge platform is across accorhotels.com which caters to more than 3,500 hotels across 92 countries and has over 200 million unique visitors per year. Infosys CommerceEdge is a comprehensive eCommerce and social commerce platform that enables visitors to log into Accor’s ecommerce website using their Facebook account, providing a simple connection and registration process.  Visitors’ actions can then be posted on their Facebook pages. These conversations will enhance the customer experience and help build wider visibility for the different hotel brands within the Accor group. The platform’s reporting and analytics capabilities will provide Accor with insights into customer behavior and their social interactions. It also provides Accor with a foundation for enabling access to the Accor websites via other prominent online social media networks in the future. Vinciane Masure, New Media Strategy Director at Accor said, “It is crucial to provide our guests with simple and popular channels to engage with us.  Infosys CommerceEdge plays a key role in ensuring this by enabling millions of registered customers to connect with their social networks and exchange information about their hotel experiences.” “Social shopping, where consumers engage with their social network in making purchase decisions, is redefining the future of online shopping and changing consumer behavior from 'buzz' to 'buy’”, said Samson David, Vice President and Global Head – Business Platforms. “Infosys CommerceEdge includes a comprehensive set of social shopping capabilities which will help Accor increase traffic and enhance conversion.” Provided as a cloud based service, Infosys CommerceEdge enables scalability according to seasonal peaks, demand-generating campaigns and expansion across geographies.  Read More Read More ...
Wipro launches cloud-based healthcare platform in partnership with Microsoft Wipro Technologies today announced the launch of the Wipro AssureHealth platform in partnership with Microsoft. This is primarily targeted at healthcare providers to deliver innovative solutions for Remote Fetal Monitoring and Cardiac Care that will ensure high quality treatment at reduced costs, especially for chronic diseases. The Wipro AssureHealth platform leverages Microsoft’s Cloud, Mobility and Analytics offerings to allow care providers to monitor patients regularly and precisely. This is done through hosted services and mobile apps that integrate medical devices, IT Infrastructure and 24/7 customer support, to deliver highly scalable solutions. This is a value based service aimed at revolutionizing user experience like never before. The fetal monitoring service delivers accurate recordings of maternal, fetal heart rate and uterine activity from the expectant mother to the physician over his/her Mobile device thereby enhancing the doctors ability to provide enhanced care to patients. The fetal monitor is a small wearable wireless device that provides beltless monitoring of the mother and the baby in the womb. It accurately records maternal and fetal heart rate, and uterine activity, thereby providing information on fetal and maternal well-being. The device is suited for both antenatal care, and during active labor and delivery. The cardiac solution is based on our Assurehealth software platform and delivers continuous wearable, ambulatory, non-obtrusive ECG data. It is designed to assist cardiologists to monitor and manage patients with angina, myocardial infarction, post cardiac procedures like stent, pacemaker and bypass as well as cardiac failures, from anywhere, through their smart phone or tablets. This avoids frequent visits to the OPD for follow up, the needless waiting time and anxiety for patients. This system also aids proactive management of complications, identifying them with intelligent analysis as and when they occur and addressing it based on evidence. T K Padmanabha, Chief Technology Officer, Wipro Infotech, India and Middle East Business of Wipro, said, “Wipro has a Centre of Excellence for ehealth initiatives, which develops innovative solutions aimed at addressing challenges in emerging markets.  The eHealth COE leverages our product engineering capabilities and health care IT solutions to create innovative solutions addressing the dual challenges of affordability and accessibility. Today, medical services are striving towards using resources effectively to deliver patient satisfaction. In view of this, mobility-assisted medical technology will be pivotal in saving time, improving productivity and increasing convenience for physicians and the patients, thus improving patient care while cutting down costs. Through Wipro AssureHealth platform and our current choice of Microsoft platform stack, we help healthcare providers to not only improve their customer satisfaction but also generate new revenue streams.”  “This is truly a wonderful marriage of healthcare and technology where a doctor, on her/his smart phone or a tablet can literally judge the condition of the baby in the womb remotely and initiate appropriate action before the condition deteriorates. I am sure this will be more commonly utilized in the future, making life easier and safer for the mother, the unborn child and the care giver,” said Dr H Sudarshan Ballal, Medical Director, Manipal Hospital who is always looking to adapt newer technologies in the clinical expertise, to improve patient experience at Manipal Hospitals. Gabe Rijpma, Senior Director - Health Care Asia, Microsoft said, “We are excited to partner with Wipro and bring out the Wipro AssureHealth platform to enable healthcare providers in a way that is unique to the industry. Microsoft offers cloud-based productivity solutions with integration of multiple form factors, transforming the practice of medicine from provider-centered piecework to patient-centered teamwork. Wipro AssureHealth is a wonderful example of how Microsoft technology platforms like SQL, Windows Server, .NET, integrated with a wide range of devices on Windows 8 are helping solve challenging social problems. The solution will assist healthcare providers in meeting the demands of an evolving healthcare landscape and the joint initiative will further help to accelerate the transformation of healthcare in India and across the world.” Read More Read More ...
How Groupon is leveraging analytics to personalize user experience Groupon entered rather late in India in 2011 when other deal sites were ruling the roost. But in just 12 months of its entry, Groupon India became the country’s leading deal site. Groupon India executives, Bharath Devanathan, COO at Groupon India, and Sachin Kapur, CMO at Groupon India, share their perspective with Srikanth RP from InformationWeek, on how India’s leading deal making site, uses technology to deliver a better customer experience. Some edited excerpts: What are the emerging technologies that are driving (or will drive) competitiveness for Indian firms in the e-commerce sector? Bharath_ Devanathan_COO Groupon India Bharat Devanathan: As the e-commerce industry matures in India, user experience becomes the key differentiator. Companies need to build intelligence within the websites to ensure that it understands customers better and offers a certain degree of personalization. At Groupon, we are working on something called Smart Deals that will ensure that users get relevant deals based on their liking and behaviour on the site in the past. Cloud based applications and location based apps are the next big thing. With mobile penetration and internet accessibility on mobile increasing every day, the next big battle field will be mobile and companies that are ready for this will win. The main idea of these technologies is to improve customer experience, make it more convenient for him by understanding his needs and being available when he needs the service, the most. This results in higher number of transactions and thus better ROI. Moreover, most technologies are today available on a pay as you go model and thus allow you to scale without incurring fixed costs. What is the role of analytics in driving business for your firm? Bharat Devanathan: We believe in the fact that “If you can’t measure it, you can’t improve it”. Numbers mean a lot to us and we are a data heavy firm. From a marketing POV we use tons of metrics both accepted by industry and developed in-house to measure the performance of every penny spent and effort made. We work on cohort analysis and long term source driven ROI metrics like LTVC to understand outcome of marketing initiatives. From a Business POV it is a much deeper study than simply using Google Analytics. We evaluate deal performance on a likert scale. We conduct thorough analysis by dividing our business into three important verticals – Local, Products and Travel. Learning’s are then used to develop new markets or markets with similar consumer demographics. What kind of opportunities and challenges does the convergence of social, mobile and cloud pose for a firm like you? How has IT evolved or is evolving to give the business a strategic value in this new world? Please give some examples Bharat Devanathan: Groupon is a social commerce company. One of the main reasons we became so popular and the Groupon idea spread like wild fire was because people love to share the fact that they got a Great Deal @ Groupon! The convergence has actually helped us a lot and we have leveraged it by coming up with smart technology like a Groupon customer App that is available across iOS and Android platforms. Mobile contributes to one-third of our company’s revenues in the US. We already see about 17 percent of our traffic coming from mobile and handheld devices. Hence we see a huge opportunity for location based mobile app that serves deals to customers based on their demographic, location and preferences. We also have a merchant mobile app that is really a first in the industry. One of the main challenges we face is that even after 95 percent of the mobile penetration in India, we face the internet connectivity issues. Beyond that, we are poised to take on what we like to call the next phase of e-commerce i.e. local commerce where people will not only buy books and gadgets but also their meals online. Groupon CMO, Sachin Kapur elaborates on the role of technology in marketing What role does technology play in marketing? Sachin Kapur_CMO_Groupon IndiaSachin Kapur: Groupon is a unique technology company that leverages technology and local market knowledge to give customers a great deal every single day. The great thing is that it works the same way across the globe from Chicago (where it all started) to Paris, Delhi or any of the 48 countries we are present in. One of the major reasons behind this is technology. We built one platform and replicated the same across 47 countries giving us a tremendous advantage while scaling operations to a global level. Beyond that we have centralized technology teams that help build one technology and leverage it across continents making it more agile and easy to deploy. We even have local teams that work on developing local enhancements and plug-ins that are unique to a market. One good example is that India is perhaps the only country in the Global Groupon Portfolio to have a COD (Cash on Delivery) option in the payment gateway. We had to tailor make it to leverage the huge demand in India for COD How have you leveraged IT to help Groupon India grow? Sachin Kapur: Groupon India focuses a lot on merchants. We know that if we have the best quality merchants on the platform, the customers are bound to follow. As a result most of our focus right now is to ensure that how do we maximize the return for a merchant who is featuring with us. We have a merchant mobile app that allows merchants with multiple outlets to verify and book the customer redemptions quickly. We have a site called “The Groupon Merchant Center” to allow merchants to get feedback from customers and even know exactly how much money they are making on Groupon” All this comes for free and has helped us work with some of the biggest brands in the country including the likes of Radisson, Crowne Plaza, Hilton etc. How do you make technology decisions and investments? Sachin Kapur: Technology decisions at Groupon happen at two levels - global and local. The major technologies are developed centrally. However, the local crack teams build applications that are unique to requirements of an individual country. One such example is local.groupon.co.in that is built to help people in India locate a deal closer to where they are. Can you give us a brief view of your digital media strategy including social media? How does the company engage itself with its customers using social media? Sachin Kapur: Digital media is where our biggest spends are focussed. We focus mainly on performance based advertising and hardly look at branding. Branding is left to other media including experiential marketing programs that help customers get a close interaction with the brand and people behind it. Even social media is not just an engagement medium that is used to manage customer grievances. We actually use it as a performance medium and keep a close track on the metrics like visits to site, conversion, unique and new customers driven to website through various social media initiatives How do you see the role of IT in driving business for the organization and in transforming the organization? Sachin Kapur:  IT has helped us work with some of the biggest brands in the country. This has resulted in customers coming back to us in big numbers and Groupon becoming the number one deals company within a year of launching operations in India. Read More Read More ...
Cisco launches cloud-based remote education platform for Indian classrooms Creating a milestone in the Indian education market, Cisco today announced the Cisco Education Enabled Development (CEED 2700) solution. This collaborative, cloud-based video interaction solution will enable efficient delivery of education and skills development courses across the country, facilitating inclusive growth and empowering rural India. Codenamed ‘Dwara’ (after the Sanskrit word for portal to signify a doorway to a new future), the product is the first of Cisco’s ‘Internet of Everything’ solutions from India. Helping connect the unconnected, this solution will enable vast rural populations to access expert teachers and master trainers. Such training is nearly impossible in many areas outside urban centres. ‘CEED' is the second product to be launched from Cisco's India site with the intent of driving innovation from India to the rest of the world. With successful international compliance certified under FCC, CE and UL Labs, Cisco is fulfilling its vision to help transform education for the unprivileged by bringing down the cost of technology in education to about USD 1 per child per month. Aravind Sitaraman, president, Inclusive Growth, Cisco, “CEED is Cisco’s first step towards bringing inclusive growth to rural areas using the latest technology at extremely affordable prices. It has the potential to revolutionize learning and skills development in this country and help the nation leapfrog several generations to realize its dream of becoming a developed nation by 2050.  For a fast developing nation like India, inclusive growth is key. We are probably the first company in the world to have a business unit focused on creating technologies and solutions to bring inclusive growth to under-served populations. We are very proud to have developed this product from our site in India and simultaneously realize our vision to bring cost of technology in education down to a very affordable USD 1 per child per month.” ‘CEED’ is a comprehensive integrated and open learning platform designed to utilize Cisco Collaboration suite to deliver cloud-driven live and hosted video and other content. With the enablement of remote teaching and learning, every rural school can now offer the same level of expert teaching that is available only to children in cities.  Similarly, the solution brings the skills of master trainers to youth in remote areas. An expert teacher or master trainer can bring in multiple classes in remote areas and teach them complex concepts as if he or she were right before the classes. The students can also ask real-time questions as if the teacher is in the class before them. By preserving this real-time interactive user experience, ‘CEED’ is an apt vehicle to bring advanced education and critical livelihood---generating job skills to populations in remote areas. The CEED hardware is ruggedized and designed for harsh environments where temperature and dust can be high. It is energy efficient, using 40 percent less power and thus proving ideal for rural environments. With a built-in router that also acts as a Wi-Fi access point, a computer, and projection device, this solution allows multiple students using devices like the Aakash tablet that the government of India (GoI) is trying to develop, to share a single Internet connection. It can also facilitate connections to well-known education portals such as the one produced by GoI’s National Information Centre (NIC). By virtualizing expert teachers and master trainers and making them available to under-served populations, Cisco believes that CEED is an ideal vehicle to achieve inclusive growth and therefore bridge the rural-urban gap. Read More Read More ...
TCS adds over USD 1 billion in brand value; consolidates position as 'Big Four' IT services brand Tata Consultancy Services (TCS), announced today that it has added USD 1,179 million in brand value over 2012, growing by 28.9 percent annually to reach the USD 5 billion brand value mark. It also retained its position among the “Big 4” most valuable IT services brand worldwide - in the ranking carried out by Brand Finance, the world leading brand valuation firm. Brand Finance assesses the dollar value of the reputation, image and intellectual property of the world’s leading companies. Brand Finance’s brand valuations are frequently peer-reviewed by top audit practices, accepted by various regulatory bodies and used by leading global brands as a performance benchmark. N. Chandrasekaran, CEO and Managing Director of TCS said: “TCS continues to deliver market leading performances across both financial and brand related metrics. The rapid evolution and recognition of our brand at a global level is a testament to the passion and dedication of our more than 260,000 employees, who as “brand ambassadors” continue to ensure an industry leading client experience, which keeps strengthening our reputation and brand in the global market.” TCS has developed a strong reputation in the IT Services market for reliably delivering business results, providing leadership to drive transformation and partnering with its clients. The company has been investing heavily to build up its brand presence worldwide through a full range of award winning activities. Recently TCS had won the ITSMA Diamond award for Global Marketing and Communications excellence. The company has been awarded Platinum + Status globally in the Corporate Responsibility Index carried out by BiTC. Its employee brand has been recognized through multiple certifications and the company and its CEO have received several business leadership awards in 2012. “TCS continues its rapid increase in brand value and cements is position as a “Big Four” IT services brand. The company’s strong performance across brand related activities such as client engagement, community development, sponsorships, and employee satisfaction has earned TCS a place in the elite club of only three AA+ rated IT Services Brands.” said David Haigh, CEO and founder of Brand Finance. “An example combining all these factors is the TCS Amsterdam Marathon where TCS engaged over 1200 clients and employees and the event raised 115,000 Euros for the fight against cancer. This translated into 145,000 people becoming aware of TCS - the equivalent of almost 20 percent of the population in the city of Amsterdam.” TCS is also the single largest contributor to the overall Tata Brand, which is now ranked as the world’s 39th most valuable brand with a combined brand valuation of USD 18,169 million. Read More Read More ...
CIO Profile- Mukund Prasad, Welspun Group Career Track How long at the current company? I have been working with the Welspun Group for the past 3.5 years. Most important career influencer: My most important career influencers are Russi Mody, J J Irani (former CMD , Tata Steel) and Ajai Chowdhry (HCL), who were my seniors in my previous employment. I learnt a lot from them in my career progression.  Decision I wish I could do over: In my entire career span, I have taken all the decisions by taking into consideration the best interest of business, people and the organization ecosystem. Vision The next big thing for my industry will be…
  • Business transformation through supply chain automation, shared services and enterprise PMO. 
  • Mobile and public cloud computing.
Advice for future CIOs:
  • Apart from the regular technical, operation and maintenance CIOs should more focus on the strategy and business transformation initiatives. 
  • CIOs should work closely with business and align IT with the business to add maximum value and benefits.
On The Job Top three initiatives
  • Primary and DR data center creation for the organization 
  • Server consolidation and virtualization 
  • Strategic outsourcing of IT.
How I measure IT effectiveness IT effectiveness can be measured by the following:
  • Operational excellence by reduction of costs (Low cost provider)
  • Customer intimacy (best total solution)
  • Saving time and meeting needs of customers and business users more quickly
  • Strategic planning and transformational initiatives
  •  Increasing flexibility in the enterprise by building a scalable and reliable technical infrastructure that can be easily integrated where necessary to improve the flow of information across systems.
Personal Leisure activities: Reading books Best book read recently: Why anyone should be led by you– By Rob Goffee & Gareth Jhon Seven Languages of transformation – By Robert Kegan Immunity to Change – By Robert Kegan Images of Organization -By Gareth Morgan What got you here Would not get you there- By Marshall Goldsmith Unknown talents (singing, painting etc): Singing If I weren’t a CIO,I’d be...CEO of an organization Read More Read More ...
Swadeshi Andolan – An open letter to Som Mittal, President, NASSCOM NASSCOM needs to revisit the Swadeshi commerce model if growth of the “Made in India" brand is to be achieved, believes tech entrepreneur Sanjay Mehta. His views are reproduced below verbatim: Respected Mr. Mittal, The pride of being a NASSCOM member can never be overstated, and thus my membership in this organization, is one of my most prized. Thank you for the honor; few years back I was invited to be the Regional Council Member for West Region at NASSCOM. Since its inception, NASSCOM has been the designated torch-bearer for the Indian IT industry. NASSCOM, I believe is stagnating because of obsolete vision statement - "To be an effective and engaging global trade organization, complemented by the pillars of trust and credibility". Indian IT has already proven its mettle, and long passed-by this vision statement. NASSCOM can no longer gloat over the achievements of its members: each of whom are a success case story and have become members after attaining a fair level of success. I am sure you will completely agree that there's much more to the Indian IT industry than my 1350 NASSCOM colleague companies. By profession, I am a technology entrepreneur, having founded well-admired and regarded, purely Indian ‘Swadeshi’ product companies in my career. My current role requires me to connect with enterprise Indian CIO community at large and in my past avatar, I was managing an Indian SMB user base of over 20K. I am also part of an Angel Investment network with a few portfolio companies along with being a speaker in various technology forums on topics such as Big Data, analytics, entrepreneurships and digital marketing and product business in India market scenarios among others. I am reaching out to you sir, to bring to your immediate attention on the need to build a climate where software intellectual property is developed, nurtured and enabled for success in India and across the globe. Re-imagining NASSCOM Let's first check if NASSCOM has defined or understood the product IP company’s problem statement well enough to answer it. Does the existing NASSCOM team have the drive and bandwidth to solve that problem statement? Allow my dissent as I state that we, the NASSCOM members, now represent a bourgeoisie or an exclusive club. We have chosen to ignore the rest of our compatriots who could potentially be better than us in building global IT products. These compatriots are our fellow Indian IT businesses, and they will realize their potential, despite our blind-eye. And once having their potential they too shall become fellow blue-bloods. Indian IT services, IT enabled business process services, among others have made great strides and have become the story of our nation’s growth over the last two decades. Thanks to NASSCOM for its all round enabling efforts over the years since its formation. While this is greatly appreciated and highly regarded by me, there is also a feeling within me, and many others who have survived with difficulty, that we have achieved much lesser compared with peers in other countries, and overall produced very little intellectual property as a nation over the same period. Fortunately, Indians are a talented bunch, a fact proved by so many international product brands having development centres in India. But this great talent pool barely gets converted into scalable global product business brands owned by Swadeshi Company. We, as ‘Swadeshi’ Indian origin product companies, have far more challenges than skilled labor arbitrage offering companies, which make up the biggest chunk of NASSCOM members. Office bearers in NASSCOM have very little or no clue as to the ground realities and the requirements of IP product engineering companies, hence the lack of focus. The programs or services designed has not much adoption with Swadeshi focused IT product community nor its CIO technology buyers. Building the ‘Made in India’ brand Till now, only point solutions have come from NASSCOM, which don't solve growth pangs, aspiration of next generation of innovative Swadeshi companies or the Indian CIO technology buyer’s problems. The responsibility for such national or international level growth, policies with framework mobilization towards Swadeshi product IP-focused companies, ultimately rests with a NASSCOM leadership team. NASSCOM generally succeeds in whatever it tries, so maybe we did not try, or bother to try hard enough? Critically, NASSCOM will have to figure out how to manage multiple distinct businesses like BPO, IT, gaming, product IP etc. NASSCOM should focus equally on giving Swadeshi product companies the tools they need to grow nationally and overseas. It's now time to start asking questions, and retrospect. Unless we do so, Indian IT might soon accept John Milton's "Paradise Lost", as its anthem. Sir, it is time to give value to the "Made in India" badge.
"It's now time to start asking questions, and retrospect. Unless we do so, Indian IT might soon accept John Milton's "Paradise Lost", as its anthem. It is time to give value to the "Made in India" badge." -  Sanjay Mehta, Technology Entrepreneur and CEO, MAIA Intelligence
NASSCOM was born in the country of Mahatma Gandhi. Gandhiji envisioned a nation where development would begin with the last, poorest, most excluded person. Shouldn't we, at NASSCOM consider the smallest of Indian IT companies as deserving protagonists, for a truer analogy? If NASSCOM fails to accept responsibility, or rejects this as a course of its destiny, I believe Indian ‘Swadeshi’ may have to soon become the true face of Indian IT. So what stops NASSCOM from rising to the challenge and manage all these expectations? Please introspect. The victory of NASSCOM in past looks more like defeat as it has ignored the local country focus/requirements over global exports. {pagebreak} Recalibrating priorities NASSCOM needs to negotiate with conflicting groups, ideologies and viewpoints within the industry. Sir, NASSCOM needs to draw out Swadeshi emerging product companies from its silence. Luxuries today will be imperatives tomorrow, so it's time for NASSCOM leadership to step up. IT Consumers in India and the world over are migrating in droves to mobile devices, social media and cloud, so does NASSCOM have a current and future strategy for its members or industry as a whole? To me, the most critical thing in the Indian ecosystem right now is the lack of good local product engineering courses, policies for loans, grants and COE for IP building. Will we see quality software scalable products for enterprise or consumers being written for the global market from India or for that matter, for the Indian market? It's imperative to initiate policies that address the Swadeshi product IP vacuum in the country. The policy framework within NASSCOM has to encourage the right kind of minds into NASSCOM’s Swadeshi product community. Nothing would please Swadeshi companies more than being able to hire more product programmers and inundate the market with good IP products in the mobile, social media or software space. Start with a comprehensive listing of Swadeshi product companies irrespective of whether they are members of NASSCOM or not. Subsequently hone the skills of these Swadeshi companies under the guidance of successful IP product leaders through a defined process. Help them go global with right access to markets. Create success stories of Swadeshi products nationally and internationally and market them for others to follow. Time to set newer goals Sir, In the NASSCOM annual report 2012-13, the message from the Chairman N Chandrasekaran reads, and I quote “The vibrant start-up ecosystem in the country is creating innovative products and solutions that are targeted at the global and Indian market; enterprise and SMB user. NASSCOM is creating a focused program to support these start ups and encourage greater entrepreneurship in the country.” We look forward to these first steps hopefully in this year itself from NASSCOM —programs which are long term, large enough and well thought through for Swadeshi companies. Opening the avenues to increase our flock, in terms of shapes and sizes, is my suggestion. Becoming a cradle and not just a catalyst must be NASSCOM’s future role. It is time to open the doors, welcome younger Swadeshi product businesses and encourage new Indian aspirants. It is time to provide a better, wholesome industry platform for Indian IT product companies. It's now time to set newer goals, and higher aims. NASSCOM as a body has a potential to touch billions of lives every day. The Swadeshi commerce consumption model has a credible provenance in Indian history. It has been used before to help local businesses grow. NASSCOM needs to revisit that Swadeshi commerce model if growth of the “Made in India" brand is to be achieved. Youth and seasoned professionals today are increasingly inclined towards taking up technology entrepreneurship more and more. Support from NASSCOM if given now, is going to take them down the growth path faster; take our country a long way and massively boost industry confidence. Sir, it is important for NASSCOM to advocate or even get a mandate for pushing technology buyers in India, CIOs, Enterprises, SMBs, Government and Consumers to look at procuring Swadeshi products first. Sir, you will appreciate that discontent is the root of success, this is why I desire it. I am thankful for being the member of NASSCOM and what it is today, and hopeful for NASSCOM to act on the behalf of Swadeshi companies for future of this country. Let’s help make the Swadeshi IP product brand story successful and welcomed all over. India is yet an unfinished story. Trust you will read my note personally. Regards, Sanjay Mehta Technology Entrepreneur and CEO, MAIA Intelligence P.S. Most of the influential change-leaders in the industry, establish thought leadership using social media. Being President of NASSCOM and the voice of IT Industry I would sincerely urge you to get active on social media and be more accessible, connect, listen and communicate directly with young India. Opinions expressed in this letter are the author’s own. Read More Read More ...
Should IT leaders ban work at home? Yahoo CEO Marissa Mayer has banned working at home for her "Yahoos," in the name of improving productivity and collaboration. As InformationWeek's Rob Preston noted yesterday, this was not a societal referendum on working at home. This was one CEO making a call about what was best for one company at one moment in time, and as Preston put it, setting a tone for change. Let's be clear: Mayer is not a CIO. She is a CEO. Her first job must be to turn around that company's performance. Most CIOs are in a different place. When I meet them in the course of my work, they share their first worry early and often: finding, grooming and keeping talented people. And there's no question that most CIOs must have the telecommuting option at their disposal. If companies start banning working at home en masse, it will put a whole lot of CIOs at an awful disadvantage.  I'm thinking about the IT leader at a rural Texas hospital group who told me she was going crazy trying to find the right cloud and virtualization people in her area, until she realized the solution to her problem is telecommuting. She could bang her head against the wall trying to get people to move, or she could find people who could do that work from afar, she told me. I'm thinking of my recent meeting with a service provider that modernizes legacy applications to run in the cloud, securely. It does a lot of business in Hartford these days, with insurance companies -- because hotshot developers aren't clamoring to live in Hartford. But insurance company CIOs need hotshot developers. Martha Heller, president of Heller Search Associates, which specializes in recruiting CIOs and IT leaders, tells me, "The No. 1 skill in IT leadership right now is the relationships they can build with people in the company. CIOs have an issue right now where they can't find people to report to them with that skill. You can't build that at home." On the other hand, she says, "You are going to lose some people. For some people, having the ability to work at home is important to them because peoples' lives are complicated and the more flexibility they have, the happier they will be and the longer they will stay." Can effective collaboration happen among a network of far-flung workers? This of course depends on the industry and the particular workers. I was relieved to see Preston say in his column Thursday that telecommuting has worked for our company, given that I have remotely managed an editorial team for him for almost two years now. We have hatched many creative ideas via IM and over the phone. But can remote collaboration work well in an IT setting? Heller says that's the wrong question. "Whether it can happen or whether it is happening are two different things," she says. Clearly, Mayer decided it wasn't happening at Yahoo, Heller says. Forrester Research analyst J.P. Gownder wrote in his analysis of Mayer's decision that an examination of Yahoo financials showed lower employee productivity compared with Mayer's previous employer, Google. That finding doesn't suggest a company that collaborates well. Perhaps better technology and strategy choices could have helped, Gownder wrote. "For most businesses, managing and, indeed, empowering remote workers will be a key competency in the next 10 years," he says. But CIOs can't just roll out great collaboration technology and watch the results roll in. "You need a plan," Heller says. "You can't say: 'You 50 people at home, here's Yammer, go to it.'  IT leaders must listen to the voices from the trenches before they make a blanket decision on telecommuting. In the InformationWeek 2013 U.S. Salary Survey, IT staffers rank "telecommuting/working at home" only 11th out of 24 job factors, behind pay, flexible work schedules, having opinion and knowledge valued and job atmosphere. A sizable 43 percent cite flexible work schedules as a priority. (I suspect many people define "flexible work schedules" as not only flexible hours, but also occasional telecommuting.) Our columnist Jonathan Feldman, who serves as CIO of a city in North Carolina, says flexibility is key. "It's not so much the telecommuting as the flexibility to do so," he says. "Different things matter to different people. I've got folks for whom it would be a deal breaker to never be able to telecommute and/or have a flex schedule." (See Feldman's recent column for more advice on IT leadership failures that cause employees to leave.) In my mind, issuing an overall ban on telecommuting, as Mayer has done, is a tremendous disadvantage for IT managers trying to attract and retain talent. Will Mayer drive some talented people away from Yahoo with this decision? Certainly. Will she turn around the culture and productivity problems at Yahoo with this decision? That remains to be seen. Some Yahoo-watchers have speculated that this is Mayer doing a layoff without having to do a layoff. If that's her intention, this tactic isn't any more or less kind than doing an actual layoff. Mayer's job right now isn't to be kind. It's to save Yahoo. Your job as an IT leader and talent manager is something else entirely. Think twice about blanket edicts that limit your flexibility. Read More Read More ...
Overhaul of storage and server architecture enables PMC Bank to improve customer response time Implementing server virtualization coupled with storage virtualization and automated storage tiering has enabled Punjab & Maharashtra Co-Operative (PMC) Bank to handle peak loads in real time, improve response time for customers and reduce business downtime Read More ...
42 percent of IT leaders have invested in Big Data or plan to do so within a year: Gartner survey 2013 will be the year of larger scale adoption of Big Data technologies, says the research firm Read More ...
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Big Data can help governments cut budgets, reduce crime and save lives SAP survey reveals great potential for Big Data in government but there are barriers to adoption Read More ...
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Infosys launches Big Data platform; promises eight times faster enterprise insights The platform includes a rich visual interface with more than 50 customizable dashboards and 250 built-in algorithms Read More ...
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How Big Data could help tame cancer UK cancer scientists say a huge DNA database could help prolong the lives of some patients Read More ...
Facebook Open Compute project shapes Big Data hardware Big data practitioners like Facebook, Goldman Sachs and Fidelity are setting the standards for cheaper, more efficient servers and systems from the likes of Applied Micro, AMD, Dell and Intel Read More ...
Kingston to unveil world’s largest capacity USB flash drive at 1 TB The firm’s DataTraveler HyperX Predator 3.0 is the world’s largest-capacity USB 3.0 Flash drive and will boast of transfer speeds up to 240MB/s (read) and 160MB/s (write) Read More ...
Why you will need a Big Data ethics expert The looming issue in big data isn't technology but the privacy and ethics decisions associated with how, when and if results should be provided Read More ...
Tieto inks pact with NetIQ Tieto chose NetIQ Cloud Manager to create Tieto Cloud Server, a cloud platform that allows customers to choose from pre-defined service packages based on capacity, storage, service level and business criticality requirements Read More ...
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Indian Big Data solutions market to reach USD 153.1 million by 2014: Study The market opportunity has grown at a CAGR of 37.8 percent for the period 2011-2014 Read More ...
Dell showcases how technology can drive business strategy At INTEROP Mumbai 2012, Sridhar S, Director, Enterprise Solutions, Dell India, shared how CIOs can use emerging technologies to transform their IT functions from being tactical to delivering strategic value Read More ...
Tulip Telecom bags Rs 87.23 crore deal from UIDAI Tulip will provide data center and associated services to UIDAI from Tulip Data City located in Bangalore Read More ...
How Hadoop cuts Big Data costs Hadoop systems, including hardware and software, cost about USD 1,000 a terabyte, or as little as one-twentieth the cost of other data management technologies, says Cloudera exec Read More ...
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EMC powers Tulip Telecom’s on-demand cloud storage and backup services Tulip’s hosted data center will deliver managed backup & storage services using EMC storage technologies, to address the explosion of data in enterprises and the demand for utility-based storage Read More ...
HGST demonstrates industry's first 12Gb/s SAS SSD Doubling Today’s Serial Attached SCSI (SAS) Speed, 12Gb/s SAS SSDs and HDDs will be the Drives of Choice for Future Generations of High-Performance Enterprise Servers and Storage Solutions Read More ...
Storage trends for 2012: Iomega The year 2012 will see consumers moving from external hard drives to Network Attached Storage (NAS) products with cloud capabilities Read More ...
‘Dell is investing in IP to accelerate adoption of cloud computing' Dell is betting big on cloud computing and investing substantial resources to build a comprehensive portfolio, says Joseph Kremer, President-APJ in an interview Read More ...
How Walmart plans to use Big Data By analyzing the huge volume of data produced every day on social media, Walmart is trying to shape the future for retail Read More ...
'Due to sheer size of our databases, RCOM has been actively involved in Big Data solutions' Alpna J Doshi, CIO, Reliance Communications talks about the enormous growth of data and the solutions the company is using to handle it Read More ...
Iomega announces nationwide storage support services for SMBs The company becomes the first storage vendor to provide a three-tiered support structure in India Read More ...
India leads in cloud storage adoption A survey by IDC sponsored by Hitachi Data Systems reveals that the Indian market is the most mature in terms of the adoption of cloud technologies and has the highest usage levels of converged systems Read More ...
'Predictive analytics can help organizations gain a competitive edge' Jaskiran Bhatia, Country Manager- Information Management Software Group at IBM India/South Asia discusses in detail about the importance of Big Data and predictive analytics in improving an organization’s products, services and customer experience Read More ...
Only 20 percent organizations in India have a formal information retention plan, says Symantec To understand how enterprises are dealing with information management and availability challenge, Symantec recently conducted an Information Retention and eDiscovery survey Read More ...
Capgemini and EMC form global strategic alliance for cloud computing The first offering to be rolled out by the alliance will be Storage-as-a-Service Read More ...
NetApp to create storage infrastructure for BSNL’s cloud services The firm will partner with Sai InfoSystem to power cloud offerings by BSNL Read More ...
Can storage virtualization ease vendor lock in? Storage virtualization systems let you use any vendor's hardware and bring it under a single storage services umbrella. It's not nirvana yet--but we're making progress Read More ...
India to see 85 percent growth in scale-out storage systems Gartner says that accurate planning of storage resources is a huge challenge, which is in turn generating increased interest in scale-out systems Read More ...
World’s data more than doubling every two years, says study Global digital data created in 2011 equal to every person in India tweeting 3 tweets per minute for 6,883 years non stop Read More ...
Storage maps the future of digital data The future of storage management must be simple, cost efficient and environmentally friendly Read More ...
Storage demands reduced by 25 percent Evalueserve has also been able to control the number of tape cartridges it was using for day-to-day backup by implementing a progressive incremental methodology for storage Read More ...
IBM is the leader in external disk storage market: IDC report IBM had eight percentage points lead in comparison with its nearest competitor in revenue terms in the external disk storage market in Q1 2011 Read More ...
How is cloud computing changing the role of Storage Administrators? Cloud storage promises to change the way data centers manage and provision their storage assets Read More ...
Gulf Oil opts for IBM servers Gulf Oil Corporation has selected IBM servers and storage technology to allow their Lubricants division to manage, track, and leverage information and processes more effectively Read More ...
EMC announces 40 new storage products in India A highlight of today’s announcement is EMC’s new simplified unified storage solution for the SMB segment Read More ...
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IBM tops India external disk storage market According to newly released data from IDC, IBM India has emerged as the number one vendor in revenue for Q4 and full year (2010) in the India external disk storage systems Read More ...
Pointers for adopting cloud storage Done right, cloud storage promises to free up your I&O staff from complex and onerous storage management tasks Read More ...
Schneider Electric launches IT infra solution for SMBs New ‘InfraStruxure for SMB IT’ aims to tap Indian server room market worth over Rs 1000 crore in 2013 by offering benefits of reduced TCO and energy consumption by 20 percent, and space optimization by 30 percent Read More ...
Indian IT hardware industry may lose Rs 1000 crore over BIS standards compliance deadline, warns MAIT The industry association says that the government needs to extend the implementation deadline by 6 months to avoid complete market chaos Read More ...
AMD captures highest ever market share in India The firm bolstered its quarter performance with 20.1 percent market share in Q4 FY12, according to an IDC report Read More ...
Gartner: India Printer Copier and Multifunctional product shipments declined 4.7% in Q3, 2012 Organizations adopted a ‘wait and watch’ approach on their IT spending for peripheral devices Read More ...
Belkin aspires to touch USD 100-million mark in India by 2016 With a market share of 30 percent, Belkin is oscillating between the number one and two slots in the wireless networking space in India Read More ...
Vedanta ropes in IBM to enable strong business growth The company has tied up with IBM to create a robust infrastructure for the resource planning system of its power business Read More ...
Is open source hardware IT's next big thing? Open source hardware isn't just for hobbyists. Early corporate adopters can reap business benefits Read More ...
Oracle SPARC T4 server line crosses 100 server mark in four months SPARC T4 servers with Oracle Solaris have emerged as one of the fastest ramping server products in Oracle’s history Read More ...
IBM launches PureSystems – touts expertise, integration as differentiators Big Blue recently announced a new category of "expert integrated systems", which the company claims is the first with built-in expertise based on IBM's decades of experience running IT operations for tens of thousands of clients Read More ...
Server vendors see big potential in Intel Xeon E5 processor Major server providers, like IBM, HP and Dell are announcing products based on Intel Xeon E5 processor Read More ...
IBM tops India’s storage, non-x86 UNIX server market IBM maintained its market leadership of the overall disk storage market in 2011 with 28.3 percent market share Read More ...
Intel’s Xeon E5 gets thumbs up from customers At the formal launch of Xeon E5, the companies already using the product shared their experiences about it. Intel claims that the product will increase the performance by up to 80 percent and will reduce the latency by up to 30 percent compared to its previous generation processor Read More ...
HCL Infosystems wins Rs 278 crore order from ELCOT The firm will provide 2 lakh units of HCL ME Laptops to Government and state aided schools and colleges across Tamil Nadu Read More ...
Manikchand group slashes power utilization by 60 percent Conglomerate saves up to 30 percent in IT costs after implementing IBM BladeCenter solution Read More ...
MAIT foresees big impact of Global IT supply chain disruptions on India Unprecedented rains and floods in Thailand has severely disrupted the global supply chain for many key components in the IT Hardware industry Read More ...
Building a leadership culture Neelam Dhawan, Managing Director, HP India, shares unique insights on how organizations can identify and nurture successful leaders and managers early on Read More ...
Apple CEO Steve Jobs: The man, the method and classic jobs moments Watch these classic Jobs videos -- performance and candid scenes. Steve Jobs jokes, chides and waxes eloquent discusses his thoughts on his childhood, his love of design, early work with Apple cofounder Steve Wozniak, views on Microsoft, Xerox PARC, innovation and, most poignantly, how to live life with an acute awareness of inevitable death Read More ...
IBM reveals chip that acts like human brain IBM is testing a computer chip modeled on human neural processing, as it tries to create silicon better suited to real-world, multi-source data processing at low power Read More ...
D-Link India appoints Tushar Sighat as CEO Sighat has been earlier associated with D-Link India for over 12 years and was also a member of the founding team Read More ...
HP jumps on SMB virtualization bandwagon Rollout of entry-level servers, storage, and data-management options continues the wave of Goliath vendors launching hardware for David-size businesses Read More ...
Dell bets big on SMBs in India Is focusing on the small and medium business (SMB) market in India with open, capable and affordable solutions Read More ...
Apple iCloud: Four hurdles for businesses Apple's forthcoming file storage and synchronization service isn't quite ready for enterprises Read More ...
IBM emerges No 1 in the non-x86 UNIX server market IBM maintained its leadership in the India Non-x86 Unix server market capturing 42.1 percent revenue market share in Q1 2011 Read More ...
HP gears up to tap managed print services market in India This is HP’s first-of-its-kind Enterprise Solutions Center in India to showcase innovation Read More ...
‘Next-gen services is the new focus for Dell’ India plays a pivotal role in Dell’s global services strategy. In fact Dell has 23,000 Indian employees (a quarter of its workforce) servicing global customers from delivery centers in India. Suresh Vaswani, EVP Dell Services and chairman of Dell India tells InformationWeek about his goal to build next generation service offerings and to grow Dell’s process capabilities on a global basis across industry verticals, service offerings and market segments Read More ...
Just Dial dials into open source Red Hat Enterprise Linux powers more than 200 servers in Just Dial for its various Intranet and Extranet applications Read More ...
Trading platform goes virtual With virtualization, the company has reduced the number of physical servers from 26 to five, cut power and cooling costs by 65 percent, improved CPU utilization Read More ...
Indian branded tablets are here. Any takers? The local market for tablets is set to get very competitive as traditional Indian PC manufacturers launch their brands here Read More ...
Worldwide Q1 server shipments up 9 percent, revenue grew 17 percent: Gartner The x86-based server market provided an increase in average selling prices that pushed revenue higher than shipments Read More ...
Lenovo India management undergoes major revamp Lenovo India has made new appointments to its management team in an attempt to strengthen the organization Read More ...
PC sales tumble as consumers, workers eye tablets New market data shows that the iPad and Android-powered slates may be taking a bigger bite of the PC market than expected. Read More ...
HP advances 'Converged Infrastructure' strategy in India With a list of 15 client wins in India, HP is finding acceptance for its ‘Converged Infrastructure’ Read More ...
iPad 2: Five things Apple left out Apple's second-generation iPad mostly impresses, but Apple still managed to leave some key technologies out Read More ...
Dell makes laptop battery recycling easier Dell has announced the launch of its free laptop battery recycling program in India for consumers Read More ...
IBM to provide Bharti Infratel smarter cell towers Bharti Infratel, a subsidiary of Bharti airtel, has chosen IBM to provide Intelligent Site Operations to more than 32,000 Bharti Infratel tower-sites spread across 11 telecom circles in India Read More ...
HCL Infosystems to provide 6,500 laptops to Keltron HCL Infosystems have bagged the contract to provide over 6,500 units of laptops and netbooks from Kerala State Electronics Development Corporation (Keltron) Read More ...
CES: BodyMedia sends calorie and sleep data to your phone The company's newest Armband uses Bluetooth to send over 5000 different health variables to your Android or Apple-based phone Read More ...
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IBM in hybrid chip breakthrough Technology could lead to exaflop computing—systems that can perform one million trillion calculations per second Read More ...
iPad, smartphones dragging down PC sales Gartner lowers 2010 and 2011 forecasts for global PC shipments, as Apple and other tablets and smartphones cut into conventional computer shipments Read More ...
Server shipments up 13 percent for Q3 of 2010 Gartner report also observes that blade servers outpaced the other form factors, namely tower and rack servers, for the period Read More ...
FC Kohli honored with CSI Lifetime achievement award The father of the Indian software industry and Padma Bhushan winner was bestowed this honor at CSI’s 45th Annual National Convention 2010 on November 25th, in Mumbai Read More ...
Methane powered laptops could arrive soon Harvard researchers develop platinum-free solid-oxide fuel cells, which could be reliable and cheap enough for mobile technology Read More ...
Emerson network power unveils comprehensive DCIM strategy Firm claims that the platform will enable dynamic infrastructure optimization Read More ...
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Laptop heat may cause 'Toasted Skin Syndrome' A review of recent cases concludes with a call for heat shielding and warning labels for laptop computers Read More ...
802.11n certification booming The Wi-Fi Alliance reports that more than 1,100 products have been certified since the launch of its Wi-Fi Certified 802.11n testing program Read More ...
BMW brings iPhone apps to dashboards Drivers of newer BMW and Mini Cooper cars will be able to access their iPhone's music apps from the dashboard Read More ...
Government of Maharashtra joins hands with Microsoft to create apps for addressing social issues Microsoft launched the Windows AppFest in Pune in collaboration with the Government of Maharashtra to ideate and create apps addressing social and civic issues Read More ...
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BlackBerry World app store now offers 100,000 unique applications BlackBerry World app store reaches a major milestone on the eve of the U.S. launch of the BlackBerry Z10 Read More ...
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BlackBerry's Secure Work Space technology promises separation of work and personal data and applications The solution will separate and secure work and personal data on mobile devices to third party platforms Read More ...
Now, an Indian Idol App for auditions Sony Entertainment Television has opened audition for Indian Idol Junior online and through the Indian Idol Junior App Read More ...
Android to dominate 2013 mobile app downloads App developers may start targeting Google's Android platform ahead of Apple's iOS platform, says ABI Research Read More ...
First BlackBerry 10 software update improves Hub, Camera BlackBerry Z10 owners who update their system software will see camera, messaging and battery performance gains Read More ...
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Vodafone Business Services targets 20 percent of enterprise revenues from wireline services Moving beyond mobility solutions, the firm is targeting wireline services as a key revenue driver Read More ...
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Is your smartphone watching your every move? Apart from collecting data, apps on smartphones are actually selling your personal information for the highest bidder Read More ...
Uninor to refund unutilized pre-paid balances to customers in Mumbai Refunds will be available at 12 Uninor company and franchisee stores to start with for a period of 15 days Read More ...
Is Google launching a tablet priced at just USD 99? According to some press reports, Google is taking a new tablet all the way down to USD 99 Read More ...
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25 percent of enterprises will have an Enterprise App store by 2017, says Gartner Growing number of enterprise mobile devices and enterprise adoption of MDM will drive demand and adoption of Enterprise App Stores Read More ...
GupShup launches new mobile app for Indian users The app known as GupShup Messenger enables users to reach friends and followers both on smart- and feature-phones Read More ...
Indian users watch nearly 30 percent of their YouTube videos on mobile, says Google Search engine giant, Google, has released findings of a survey which reveal new insights into India’s audiences on YouTube Read More ...
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Android powered a third of all mobile phones shipped in Q4 Android smart phones accounted for 34 percent of all phone shipments and iOS phones 11 percent, says analyst firm, Canalys Read More ...
Mobile Internet connections will exceed world's population by 2017, says Cisco Cisco Visual Networking Index forecast projects 13-fold growth in global mobile Internet data traffic from 2012- 2017 Read More ...
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Research In Motion changes its name to BlackBerry Research In Motion (RIM) has announced that it will now operate around the world under the iconic name BlackBerry, effective immediately. Read More ...
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Verizon introduces new Managed Unified Communications and Collaboration service for Microsoft Lync Businesses can now leave UC&C service and infrastructure management to Verizon -- and focus on promoting greater adoption and productivity Read More ...
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ArcelorMittal to use UC as a service to cut costs ArcelorMittal has chosen Siemens Enterprise Communications to deliver a global Private Cloud Service for Unified Communications and Collaboration (UCC) based on a centralized OpenScape UCC Solution Read More ...
Changing landscape of Unified Communications market in India While on-premise Unified Communication solutions have already gained acceptance, UCaaS is also slowly gaining momentum Read More ...
Will Atos have "Zero email" by 2013? Organizations like Atos have set up initiatives to reduce the amount of internal email, which is deemed as a productivity damper. Here's Atos's plan to reduce email significantly, if not to zero Read More ...
Vidyo free cloud service bridges videoconferencing systems VidyoWay will let users of Cisco, Polycom, Lifesize, and Microsoft Lync talk to each other. In the meantime, Vidyo starts the conversation about how much better off they would be using its technology Read More ...
Unified Communications slashes communication costs for refinery Bharat Oman Refineries recorded savings of Rs 73 lakh on communication and Rs 82 lakh per annum on operational and maintenance costs Read More ...
Cisco Cius: The little tablet that could What chance does another tablet have in a crowded market? Cisco has cleverly made Cius the centerpiece of its suite of collaboration technologies and tools. We think it could succeed Read More ...
To lure Indian SMBs, Unified Communication providers must develop comprehensive solutions UC in India will grow, when bundled with remotely managed services or hosted collaboration suites, says AMI Read More ...
'Indian men put in ‘extra’ effort to look good for a video conference business meeting' A research conducted by Cable&Wireless Worldwide revealed that Indians are of the opinion that their appearances play a vital role in a face-to-face or a video conference with business associates as it helps to leave a good impression Read More ...
Cisco introduces 15 minute video conferencing system Facing growing competition from Polycom, Vidyo, and others, Cisco introduces a low-cost unit designed to be set up and running in 15 minutes Read More ...
Polycom buys HP's Halo videoconferencing unit Hewlett Packard said Polycom also will be a partner for telepresence and certain unified communications systems and will make its video applications available for HP's webOS platform Read More ...
Skype Deal: Collaboration is Microsoft's game to lose Microsoft’s USD 8.5 billion deal to buy Skype shows it building around its strength in enterprise collaboration software. But will it squander its advantage? Read More ...
Why Microsoft plus Skype is an enterprising idea If Microsoft can meld Skype and Lync, building a sensible enterprise and consumer offering while making Skype the de facto mobile unified communications platform, this may just be a winning combination Read More ...
Tackling the uncertainty of core network planning To avoid breaking the economics of core network provisioning, service providers must extract every bit of cost out of their networks without compromising services or reducing quality of experience for their end users Read More ...
Videoconferencing, telepresence spending to double by 2015 Cisco-Tandberg, Avaya, Lifesize, and Polycom are focusing on conference room systems, projected as the area of greatest growth, according to Infonetics Read More ...
Why is Cisco betting big on video? The networking giant believes that video will drive the next wave of communications for enterprises Read More ...
Cisco unifies enterprise communications with Jabber Cisco rolled out Jabber, a unified communications application that brings together presence, instant messaging (IM), voice and video, voice messaging, desktop sharing and conferencing into a single consistent experience across PCs, Macs, tablets and smart phones Read More ...
Communication trends for 2011 Explore how communication will be influenced by Unified Communications, Video, Tablets, SIP Trunking and the cloud Read More ...
IBM’s cloud version of Lotus Notes finds good uptake in India 12 percent of Lotus Notes adoption has been via the cloud Read More ...
HP partners with IIIT-B to launch Network University The University will aid IT professionals to advance their knowledge in the delivery of next-generation enterprise networks Read More ...
Unified Communications: The new mouthpiece in enterprises Indian enterprises are taking UC beyond basic communications, by using forms such as UC-as-a-service and virtual teams, for R&D, training and client interactions Read More ...
Facebook becoming ultimate CRM system The social network's latest messaging features point to a future in which you can contact someone wherever they are with a single click Read More ...
Verizon outlines top 10 technology trends for 2011 Technology trends include cloud, unified communications, convergence, mobile apps and IPv6 Read More ...
The Office: Who needs it 60 percent of employees in study say they don't need to go into an office to be productive; IT execs worry about security of mobile workers Read More ...
Taj Hotels selects NEC as preferred network solution provider NEC to provide IP telephone systems for eight new hotel locations Read More ...
Cisco to introduce home telepresence system A USD 600 video conferencing system that includes a video camera and a device to connect to a HD TV will reportedly be launched by the network equipment maker Read More ...
Collaboration possibilities for organizations are 'infinite' Right tools and right approach enhance the communication paradigm for employees Read More ...
Interop Mumbai 2010 kicks off Opens up with keynotes which describe IT to be converging, networks going borderless Read More ...
BT delivers B2B telepresence solution for Wipro in India BT’s B2B exchange connectivity will enable seamless video and voice communications between Wipro and its customers Read More ...
Microsoft, Polycom team on Unified Communications Partnership will integrate voice, instant messaging, and videoconferencing for large enterprise, government, and SMB customers Read More ...
Educational training goes virtual at NIIT The educational institute has conducted over 248 training sessions using the UC platform it deployed two years ago Read More ...
"Immersive telepresence has a great future" Managing Director of Polycom India & SAARC, Neeraj Gill, says that Polycom is witnessing increased demand for telepresence solutions Read More ...
SIP gives Avaya a new ‘Aura’ in UC Based on the open standard SIP protocol, Avaya Aura is an important milestone in the evolution of UC architecture Read More ...
The shape of UC to come: On-demand, personalized and ubiquitous In the future, conversations will follow you from one device to another, and you will be able to collaborate from any device–yes, even your television set Read More ...
Spectranet and nivio to jointly offer hosted messaging and collaboration The firm plans to offer a range of hosted solutions such as basic email solutions and high end enterprise applications based on the Microsoft Exchange platform Read More ...
Bharti Airtel, Cisco and Servion team up to provide hosted contact center solutions The consortium is launching ‘customizable’ hosted contact center services Read More ...
Tata Communications and BT to extend Telepresence facilities to each other Using the intercompany service, customers of both the companies can invite clients of the other service provider to join them in multipoint telepresence meetings Read More ...
‘Cisco will focus on Smart Connected Communities’ The network is getting smarter and Cisco wants to apply intelligent networks in other industries through connected communities. Naresh Wadhwa, President & Country Manager, Cisco India & SAARC told Brian Pereira how Cisco plans to achieve this through strategic alliances with domain experts. Internet technology also has a major role in building connected communities Read More ...
AGC Networks to be acquired by Essar Group Essar will acquire Avaya’s stake in AGC Networks, previously known as Avaya GlobalConnect Read More ...
Unified Communications’ day has arrived It seems that all those studies on collaboration along with a couple of years of Web 2.0 messaging have had their effect on us Read More ...
"Our products and technologies will be the foundation for Borderless Networks" Padmasree Warrior, CTO, Cisco tells us why she thinks that the troika of video, virtualization and cloud computing will push enterprise-level productivity to a new level Read More ...
Orange Business Services appoints Bala Mahadevan as India CEO In this role, Mahadevan will be responsible for driving business growth for the company in India in the network related services and IT services domains Read More ...
Siemens Enterprise Communications and T-Systems now speak with one voice This new agreement will let Siemens Enterprise Communications and T-Systems simplify migration Read More ...
Videoconferencing booming during flight ban Travelers stranded by the Icelandic volcano are using telepresence and videoconferencing to stay in contact with their businesses Read More ...
CSC launches Unified Communications as a service Targeted at Fortune 1000 companies, this offering is based on Cisco’s collaboration portfolio Read More ...
How Wikipedia plans to use mobile phones for empowering knowledge seekers One of the world’s largest sources of information on the Internet, Wikipedia, is trying to deliver Wikipedia for free to mobile users in developing countries Read More ...
5 essential facts that you must know about Internet Explorer 10 on Windows 7 Four months after debuting on Windows 8, Internet Explorer 10 has finally come to Windows 7. Here are the five essential facts users should know Read More ...
Google announces opening of Google Business Photos program in India Search engine giant releases thousands of new indoor images of Indian businesses Read More ...
Cisco CEO John Chambers touts 'Internet of Everything' as cornerstone of it's strategy Chambers urges business leaders to push open standards and cross-industry collaboration Read More ...
Google, Facebook, Ebay and Naukri among India’s most trusted Internet brands Research by Trust Research Advisory firm finds out which brands are most trusted in India Read More ...
India contributes significantly to LinkedIn success story With India’s top companies increasingly searching for talent on LinkedIn, and just 18 million of India’s 80 million workforce on LinkedIn, there is huge potential for the professional networking company to grow in its number two market Read More ...
11 ways to get around Twitter’s character limits A change in Twitter’s t.co link wrapper means that your tweets have just got a bit shorter. Here is how to get around the limitations Read More ...
Internet turns 30: Jasmeet Singh, Portronics Digital Jasmeet Singh, Director, Portronics Digital Pvt Limited shares his views on how life would be without the Internet Read More ...
Google India takes crowdsourcing route to improve quality of India maps The search engine giant has announced Google’s first ever mapping competition called Mapathon 2013 Read More ...
Facebook, Google, Kaspersky and Microsoft come together under DSCI aegis to launch Internet safety campaign in Delhi The campaign involves a college outreach programme in the top Indian metros - Delhi, Mumbai, Bangalore and Kolkata Read More ...
‘Connected devices will present new business opportunities for enterprises’: Akamai CIO As new growth comes from emerging geographies and new platforms such as mobile, Akamai is relying on its state-of-the-art IT infrastructure to power its growth. Kumud Kalia, Senior VP and CIO, Akamai, shares with us the opportunity and the challenges for being a CIO at Akamai, and how he is focusing on building an agile and efficient user experience for Akamai’s customers Read More ...
Sunil Dutt, RIM takes a nostalgic look at the Internet Sunil Dutt, MD, India, RIM takes a stroll down the memory lane and shares how the Internet was in its initial days in India Read More ...
Attitude towards customers does matter for Social Media success Organizations can spend on social media listening products or hire social media experts, but it requires a real change in the attitude of a business towards how it treats its customers and other external stakeholders Read More ...
Internet key to poverty alleviation and social empowerment: S Ramadorai, TCS S Ramadorai, Vice Chairman, TCS shares his views on the transformational power of the Internet Read More ...
5 things Facebook Graph search means for business Graph Search creates new social business opportunities, but not without some elbow grease. Here's what you must do to take advantage Read More ...
Facebook’s Graph Search – your own personalized private social search engine Graph Search allows you to find unique content that you or your friends have shared on Facebook with simple English language phrases Read More ...
Is social networking dominating e-mail? According to survey results, social media is emerging as a preferred mode of communication, whereas e-mail communication has depreciated and is limited to only record-based communication Read More ...
The Internet celebrates its 30th birthday Exactly 30 years ago, on January 1, 1983, the basic foundation for the Internet was laid down Read More ...
Indian Internet economy forecast to contribute Rs 10.8 trillion to the overall economy by 2016 India's Internet economy growth rate of 23 percent places it as the second fastest across the G-20 and ahead of many other developing nations in the G-20, as per a report by Boston Consulting Group Read More ...
India and APNIC reach agreement on National Internet registry Indian Registry for Internet Names and Numbers (IRINN) will be run by the National Internet Exchange of India (NIXI) and serve ISPs within the country Read More ...
Global mobile Internet data traffic to grow 18-fold by 2016: Cisco According to Cisco Visual Networking Index Forecast, global mobile data traffic will outgrow global fixed data traffic by three times during 2011-2016 Read More ...
Google's bouncer ejects malware from Android market Google is using a technology called Bouncer to monitor and remove malicious apps Read More ...
Google privacy change provokes outrage One user profile and privacy policy to rule all of Google's services. Simple, or evil? Read More ...
CIOs must leverage social media to increase their presence in the boardroom Arun Sundararajan, NEC Faculty Fellow and Associate Professor at New York University’s Stern School of Business, discusses with InformationWeek the relevance of social media to the overall business, and how CIOs must handle social media Read More ...
2012: India gets set to adopt IPv6 HP partners with Government of Karnataka and IIIT-B to help enterprises adopt the new Internet address standard Read More ...
Google and O-Zone Networks partner to offer free Wi-Fi access As per the deal, YouTube and Google+ users will get free Wi-Fi access across all O-Zone hotspots Read More ...
10 Wi-Fi trends to watch for in 2012 Several trends and developments are emerging and catching up to make a big impact on unabated growth of Wi-Fi. Ajay Kumar Gupta, WLAN Access and Security Specialist, elaborates on 10 such trends Read More ...
Compuware targets 50 percent of APM market in India As the application performance management market is still in its nascent stages in India, the company is confident of becoming the numero uno player Read More ...
6 lakh account logins get compromised every day on Facebook The statistic was revealed in an infographic published alongside an official Facebook blog post trumpeting new security features introduced by the firm Read More ...
Companies will generate 50 percent of web sales via social presence and mobile apps by 2015, says Gartner As the number of mobile phones overtakes PCs, customers will use mobile browsers and applications as the main points of interaction, says Gartner Read More ...
Worldwide social media revenue to reach USD 14.9 billion in 2012, says Gartner As per a report released by Gartner, worldwide social media revenue is forecast for a consistent growth Read More ...
Malware attacks up due to social media, reveals Global Survey More than 50 percent of the respondents report an increase in malware due to social media use Read More ...
Social media for corporate networking or corporate espionage? Today, corporates are looking at social media like Twitter, LinkedIn and Facebook to broaden their online outreach. In a session at INTEROP Mumbai 2011, Abilash Sonwane, Senior-VP, Elitecore Technologies, talked about how social media networks are the next frontier of corporate espionage Read More ...
Social Media: Not a matter of choice anymore Adoption of social media by enterprises is not a matter of choice anymore. It is a must, said Umesh Jain, CIO, YES BANK at INTEROP Mumbai 2011 Read More ...
Internet as important as food and water, says Cisco study A Cisco study reveals that nearly 95 percent of college students and young employees in India have admitted that the Internet is as important in their lives as water, food, air and shelter Read More ...
What Facebook should learn from George Lucas Facebook's latest tweaks are reminiscent of the Star Wars creator's continued changes to his iconic films: No one asked for--or wanted--them Read More ...
Security issues to consider while migrating from IPv4 to IPv6 Despite its innumerable virtues, IPv6 is still vulnerable and poses various security threats Read More ...
How vulnerable are you in the virtual place? As the Internet and new technologies grow, so do their vulnerabilities Read More ...
IPv6: The next-generation Internet When IPv4 addresses are completely depleted, any business expansion, new service, smart device, anything Internet-related will need IP addresses that are IPv6 Read More ...
India ranks 17 globally in terms of unique IP addresses The number of unique IP addresses connecting to Akamai's platform from India grew by 21 percent in the first quarter of 2011 Read More ...
The memory game To safeguard the password, we invented the two-factor authentication. It could be a token, which we now trust to suggest us a ‘one-time password’ Read More ...
OpenStack deployment tool goes Open Source OpenStack is the open source success story of the contemporary era, a project that started as a gleam in the eye of Rackspace executives who wanted to compete with Amazon, and rapidly grew into a project with its own governing board and foundation. It consists today of six distinct parts, all of them making progress on the problems that confront their individual areas of cloud computing. It's been criticized for lacking the beneficent dictator who, it used to be believed, was a necessary force behind a successful open source project. That was before the procedures of an open source development process -- and the ability to govern those seemingly chaotic procedures -- were well understood. The Apache Software Foundation and Linux kernel development process supplied the models.  Even so, there are now so many contributors and so much activity behind OpenStack, not to mention $10 million in funding under its new organizational structure, that many observers believe it will be impossible for any single individual or software vendor to keep up. And therein sits the problem. Imagine an IT manager who wants his production software to be a fixed, immutable thing until he decides to apply specific changes -- in a controlled way. He's considering OpenStack as the basis for his internal cloud infrastructure and, as he deliberates, he notices how the parts move slightly, shift out of focus, change color and take on new forms -- even as he looks. It's not the stable infrastructure he was thinking of, but more of a giant kaleidoscope. If OpenStack is his choice, he'll need another staff to keep up.  That's one of the chief barriers to OpenStack adoption by IT staffs today. It's a work in progress, an impressive work, but the amount of motion inside the project is also impressive and threatens to increase the workload of an OpenStack adopter. "You need to automate the deployment process. Otherwise, you'll have to do it with manual labor. It's not just OpenStack but all the other pieces of software that are key to making it work," says Boris Renski, co-founder and executive VP of Mirantis, one of the few OpenStack consulting firms, in an interview. Mirantis has assembled a library of OpenStack components, which it periodically updates, tests for compatibility and deploys as a set in its consulting engagements. The library is named Fuel, and Mirantis announced Monday that Fuel is being made available as open source code under an Apache 2.0 license. "It's in our DNA to make it open source," said Renski. Mirantis is an active contributor to the OpenStack project and its consultants have cut their teeth on working with open source code on many engagements. Fuel is not a Mirantis distribution of OpenStack, like Suse's Linux or Red Hat's Linux or Canonical's Ubuntu OpenStack distributions. Rather, it's a set of components tested to work with all the mainstream distributions and get a new OpenStack user up and running in a fraction of the time it might take otherwise. It will handle configuration management using cookbooks that outline compatible code combinations. Once selected, Cobbler or Python scripts will automatically assemble the open source packages in the right configuration and sequence. As far as Renski is concerned, Fuel "is the secret sauce of what we're doing here, building production-grade, OpenStack deployments." The release of his firm's "secret sauce" is being done to make the world more aware of Mirantis' skills and increase the uptake of OpenStack. If Mirantis expands the market with its move, chances are at least some of the new implementers will be contacting it for consulting services, especially if they've been satisfied with the assistance they got from Fuel. It's not that new OpenStack users can't build their own clouds without Mirantis. But to build "really robust clouds," ones that are not fragile or likely to fail when something internal changes, takes the three years of experience that Mirantis has already acquired, Renski claimed. A current user is PayPal, which is building out a private cloud as its future, strategic IT infrastructure inside of eBay. It's leveraging Fuel "to help transform our global infrastructure into an agile and open cloud platform," said Saran Mandair, senior director of platform engineering and operations at PayPal, in an email response to an inquiry. The library "has dramatically accelerated our OpenStack deployment," he added, without specifying what the length of deployment might have been without Fuel. OpenStack will drive about 9,000 servers for PayPal. Mirantis consultants seek to train a customer's engineers in the use of the OpenStack through Fuel, which helps "dramatically compress the effort to build OpenStack infrastructure," Renski said. If Fuel powers more installations and eases their deployment, then OpenStack will come that much closer to becoming a de facto standard for private clouds, a development that will not hurt Mirantis prospects. Mirantis is keeping Fuel neutral on the type of OpenStack cloud that it's being used to create. Piston, an OpenStack-based firm, has its own "very opinionated distribution of OpenStack" that relies on a memory device loaded with Piston that's plugged into the switch at the top of the server rack. In effect, it's a version of OpenStack that's been condensed into a quick-to-deploy version, and Mirantis stopped short of making Fuel able to deploy such versions. If a customer chooses one, that's fine, but Fuel was to remain as an arbitrator of more general purpose and mainstream deployments. In addition, Mirantis constantly updates and adds to Fuel's capabilities, and it will be sharing those changes on a monthly basis, a rapid release pace by Linux distribution standards. For OpenStack adopters that decide to use Fuel, that means they will be dependent on Mirantis' continued updates and its willingness to continue to make them open source -- its avowed intent. Alternatives exist, such as Juju or Chef, if for some reason Mirantis departed the scene. But for now, Mirantis is trying to change the nature of the game, accelerate the OpenStack adoption rate, and become a contender as the best candidate for enterprise private cloud infrastructure. Read More Read More ...
Adobe launches Creative Cloud in India Adobe’s popular creative software such as Photoshop, Flash and Premier are among the most pirated. The reason for this is, everyone wants to use it but no one wants to buy it because of the huge one-time cost. With Adobe’s Creative Cloud launched in India today, you no longer need to pay upfront for the software and this will invariably tend to reduce software piracy. “With the easy of availability of products through the Creative Cloud and the attractive price points, we do see a significant impact on the piracy rate of our products,” Umang Bedi, Managing Director–South Asia, Adobe.   This launch is also seen as a major shift in Adobe’s business model wherein it could be offering more software through the cloud in the days to come. Adobe’s Creative Cloud is aimed at giving creative professionals their first chance to experience a radical new way of accessing Adobe’s tools and services. Creative Cloud is a membership-based service that provides users with unlimited access to download and install all Creative Suite desktop applications like Photoshop Lightroom, Adobe Muse, Adobe Edge tools and services, game developer tools and integration with Photoshop Touch apps.           The company announced a very attractive promotional pricing that works out to be approximately INR 2,885 per month for its Creative Cloud for Teams (CCT) offering targeted at teams and SMB customer base. The regular pricing for CCT would work out to be approximately INR 4,040 per month once the promotions end on April 30, 2013. Additionally, the members also get cloud storage of 100GB (per CCT user) along with the ability to sync to any device enabling them to access files anywhere anytime.       Available immediately, Adobe CCT is tailored for the small and medium businesses. It offers all the features in Creative Cloud, plus administrative tools, increased storage capacity, and expert services. It includes tools for easy management of virtual workgroups, expert support services, centralized administration for quick and easy deployment of new seats, centralized billing and efficient license management.   The company also announced its plan to launch the Creative Cloud for Individuals (CCI) offering in India in the near future through its online store. CCI users will be able to avail monthly/annual membership and get 20 GB of cloud storage along with all the major features of Creative Cloud. Speaking at the launch, Bedi said that since its release in the USA in April 2012, the creative sector has responded enthusiastically. “We’ve seen an incredible uptake, with more than one million individuals in the US and globally joining Adobe Creative Cloud. Our goal is to now make Creative Cloud the ultimate hub for creative professionals in India, where they can access the world’s best tools; store and collaborate across their workplace and ultimately showcase their creations. We are excited by the immense potential this holds for a country like India.”     Read More Read More ...
Seven myths which prevent success of Cloud Cloud is on the verge of becoming a mega trend and it is necessary we debate this topic to a great depth and discuss it openly to remove any confusion and look at cloud from a different window of opportunity. I have tried to capture here some of the myths which exist around cloud for a healthy debate in my endeavor to demystify. I am sure there are better opinions and views which are available than what is being presented here and it will be a pleasure to debate them on this forum. 1.  Cloud brings significant cost savings This is debatable and this may not always be true. There could be situations where a cloud could be more expensive. We often overlook several associated costs to compute the cloud expense. More often this myth is created as rhetoric by product vendors to make a business case for cloud computing. If you are going for an OPEX model with public cloud, your accounting becomes simple but this also comes with an overhead of additional charges. The logic is same as buying a car and renting a car where renting over a long period is more expensive. If you are having an environment where the resources are largely underutilized with occasional or seasonal peaks, the cloud option could bring cost advantage. The cost benefit analysis should incorporate the bandwidth usage, any license fees, cost of hosting etc vs server cost, maintenance, electricity/fuel, datacenter charges, staff salary and communication/connectivity, network charges etc. which will help us identify true benefits. The holistic benefits of depreciation, amortization, tax advantages and other financial parameters should also be factored in for exact calculation of possible advantage we are expected to get from cloud computing over a period of time and should be compared not in isolation. 2. Cloud will make CIO and existing IT team redundant This is partially true for cloud. Everything depends on how you implement cloud. Most often for enterprise IT, the hybrid model is adopted as the best bit. This would mean you still may need to manage things internally but yes it may bring some amount of optimization necessary. In addition, this depends on level of cloud adoption happening for example SAAS, PAAS or IAAS. For SAAS, the dependency on IT team is lowest and for IAAS, it is highest. For large IT setups, we are yet to see full SAAS to come and possibly it may not happen in near future. But for SMBs, yes cloud has the capability of reducing the size but this would mean growth of cloud providers who will hire those skill sets which it is replacing elsewhere. As regards to CIO, his/her role could be more important than what it is today as he/she will have more power in hand to support business. It only depends whether the CIO is business focused or technology focused. But chances are remote that it will have impact on the role of the CIO as you may still need someone to be managing your IT environment and deal with business demands. 3. If I am done with virtualization, there is not much benefit from cloud This could be incorrect as cloud will open additional window of opportunity for optimization which is untapped through the virtualization. Most of the cloud computing platforms run on top of the existing virtualized environment to pull together the resources. Virtualization is a technique that allows you to run more than one server on the same hardware box. Cloud computing is not associated with a single box but it can run on several boxes to pool and glue them together to form a service. It has been developed as a concept which allows you to use the infrastructure as a service and extend it further to platform or software as a service. 4.  Cloud implementation is expensive and comes at a cost One has to be informed about various options. Yes some COTS products can cost a lot but there are cheaper enterprise level options and open source cloud platforms available in the market. Some of the popular names which come are eucalyptus, Nimbus, OpenNebula, OpenQRM, CloudStack, OpenStack etc. Mostly the product vendors at times tend to confuse consumers. Due diligence is necessary before finalization of products to build the right perception about the cost, control, security and efficiency. Hiring a cloud consultant at times is a wiser idea in taking right decision before cloud adoption. As far as running costs of cloud is concerned, the pay as you go services need a careful evaluation. Amazon public cloud comes with an option of providing EC2 reserve capacity which gives advantage of lower price than “pay as you go” option. Knowing consumption patterns will help in reducing the costs by making combination of reserve instance and pay as you go services in a manner that costs are optimal. In addition one needs to compare apple with apple as just comparing the server costs does not help. One has to compare overall DC, power, infrastructure, network,  fuel, support etc into account when making cost benefit analysis of cloud computing. 5.  Public cloud has significant security concerns The same dilemma existed during outsourcing and we are discovering the wheel again. Most established cloud providers are using security standards which can be trusted and at times far higher than the consumers. You can check for security and compliance standards of the provider and choose the right provider who is closer to expectations. Not all cloud providers may have similar standards but there could be few who can truly address the level of security and control standards need to be followed. The success of Salesforce has to some extent busted this myth. Moreover organizations have been sharing the sensitive payroll data with outsourced partners for decades. Outsourcing has allowed partners to manage the internal data as well and this has been there for some time. The resistance due to concerns of security over cloud is expected to fade away in time. 6.  Cloud will cannibalize existing hardware business I was reading an interesting news on crn.com which states “IBM expects the adoption of cloud computing to add significant growth to its business over the next five years even as it cannibalizes much of its existing business.”  The growth of cloud will lead to growth of overall IT spends and if this continues, there will be more computing power needed. There will be some realignment of smaller business who survived on supporting and repairing the hardware and the traditional sources of IT revenue will undergo some course corrections but at an overall perspective, the cloud will help the growth of business of hardware manufactures as demand may go up. 7.  Anything or everything can be pushed into public cloud Not everything is a candidate for public cloud immediately. The overdrive to put everything using a big bang approach should be reviewed with great caution. Often we see overdrive to put applications which consumes most resources towards public cloud but that could be counterproductive as we should look at those which consumes least and idle time is high. In addition highly integrated business critical applications are not the right candidate for cloud immediately. From the practical perspective while small and medium business can have 100 percent public cloud implementation, large business will find combination of public and private cloud more interesting from both business and financial perspective. A thorough due diligence by consultants would be necessary before a decision is made what can move and what cannot move onto the cloud. Many of these myths have been addressed on different forums and blogs by experts and eventually they will become history as the resistance to change becomes weaker over time.  - The author is Founder & Managing Consultant, CIO Specialist Read More Read More ...
‘Social interaction fosters a long-lasting customer loyalty’ Aspect Software, a global provider of customer contact and workforce optimization solutions, organized its annual event Aspect Customer Experience (ACE) India 2013, at Taj Fort Aguada Hotel in Goa. Held from 6-8 March 2013, ACE India 2013 focused on leveraging the power of social, mobile, and cloud technologies to keep pace with growing customer expectations and enhance customer experience and engagement. Speaking to InformationWeek, Jagan Narendran, Senior Vice President, Asia Pacific and Middle East, Aspect Software said, "The true value of the customer experience is derived from seeing from a customer’s point of view. Customer experience is critical in order to influence and monetize the experience and create more loyal, revenue-producing customers." He said that today the widespread movement to retain customers and increase the customer base is compelling enterprises to understand the customer behavior and interactions. “Contact centers are a primary customer engagement point and increasingly a customer satisfaction vehicle, which automatically converts into a revenue generating engine for an enterprise. However, poor and latent connected contact centers and telephony infrastructures can negatively impact customer service and result in missed sales opportunities, causing potential damage to a company’s image," said Narendran. He said social media sites are emerging as a great platform to improve customer experience and increase their engagement. He said that social media sites allow a two-way conversation, channeling a particular inquiry to those best equipped to respond to that query. “Today, consumers are tech-savvy and use mediums such as Twitter and Facebook to register complaints. If we do not engage with customers through social media then the consumer retention rate is bound to be low and an enterprise may lose upon its customer base. Social interaction fosters a long-lasting customer loyalty and helps grow bottomline for an organization,” added Narendran. Read More Read More ...
Global public cloud services market to total USD 131 billion in 2013; IaaS continues to be fastest growing segment The public cloud services market is forecast to grow 18.5 percent in 2013 to total USD 131 billion worldwide, up from USD 111 billion in 2012, according to Gartner. Infrastructure as a service (IaaS), including cloud compute, storage and print services, continued as the fastest-growing segment of the market, growing 42.4 percent in 2012 to USD 6.1 billion and expected to grow 47.3 percent in 2013 to USD 9 billion. Cloud advertising continues to be the largest segment of the cloud services market, comprising 48 percent of the total market in 2012. Gartner predicts that from 2013 through 2016, USD 677 billion will be spent on cloud services worldwide, USD 310 billion of which will be spent on cloud advertising. "The continued growth of the cloud services market will result from the adoption of cloud services for production systems and workloads, in addition to the development and testing scenarios that have led as the most prominent use case for public cloud services to date," said Ed Anderson, research director at Gartner. "Evidence of this growth is found in the increasing demand for cloud services from end-user organizations, met by an increased supply of cloud services from suppliers." Although there is wide variation between cloud services market subsegments, strong demand is anticipated for all types of cloud services offerings. The cloud business process services segment (BPaaS) is the second-largest market segment after cloud advertising, comprising 28 percent of the total market in 2012, followed by cloud application services (software as a service [SaaS]) at 14.7 percent, cloud system infrastructure services (IaaS) at 5.5 percent, cloud management and security services at 2.8 percent, and cloud application infrastructure services (platform as a service [PaaS]) at one percent. Market dynamics vary substantially when considering the cloud services market size and market growth across the different regions of the world. In general, the emerging markets in Asia/Pacific, Latin America, Eastern Europe, the Middle East and North Africa show the highest growth rates, while representing the smallest overall markets. China is the exception, being both a large and growing market. Likewise, the mature markets of North America, Western Europe, Japan and the mature Asia/Pacific countries constitute the larger, but slower-growth, markets. "Although forecast growth is generally high across all regions, the adoption of cloud services varies significantly by country. Providers should not assume that a generic strategy applied to specific countries or regions of the world will produce the same outcome when applied to other countries, even countries with similar market characteristics," said Anderson. "Local economic factors, regulatory issues, the local political climate, the diverse landscape of global and local providers, including noncloud providers, and other country-specific factors ensure a unique marketplace in each country and region." North America is the largest region in the cloud services market, accounting for 59 percent of all new spending on cloud services from 2013 through 2016. Western Europe, despite the growth challenges in the region, remains the second-largest region and will account for 24 percent of all new spending during the same time period. However, the highest growth rates for cloud services continue to come from the emerging regions of Emerging Asia/Pacific (led by Indonesia and India), Greater China and Latin America (led by Argentina, Mexico and Brazil). "IT services providers, particularly those focused on delivering cloud services offerings or related services, must consider these disproportionately large mature markets if they want to play a leading role in cloud services growth worldwide," Mr. Anderson said. "Similarly, markets in Emerging Asia/Pacific, Greater China and Latin America should also be important considerations for IT services providers that want to capitalize on the high growth of these regions, particularly Latin America and Greater China." Read More Read More ...
World’s first cloud-based policy management solution for mobile network operators launched by Tata Communications Tata Communications, today announced the world’s first cloud-based policy management solution that enables mobile network operators (MNOs) to create differentiated mobile data services quickly and with significantly less capital investment. As mobile broadband subscribers increase, the service brings more efficient network optimization for a higher quality user experience. Developed in partnership with Allot Communications and Openet, Tata Communications’ Hosted Policy Engine allows MNOs to move beyond flat-rate data packages to deliver targeted data service offers for new revenue streams. The Hosted Policy Engine is a pre-integrated policy management solution, which enforces traffic optimization and monetization policies in real-time, based on subscriber usage patterns across 2.5G, 3G, 4G and WiFi networks. This allows mobile operators to create targeted service packages to optimize network resources and revenue through tiered service plans for customers. The capital investment needed in a dedicated policy management approach has proved either cost-prohibitive, or lacked the flexibility needed to keep up with mobile broadband demand. Consequently, a large number of MNOs do not have effective policy management tools in place. Based on Openet’s Policy Charging and Rules Function, and Allot Service Gateway, the Hosted Policy Engine means MNOs can now implement policy management cost effectively. “Mobile operators are under increasing pressure to maximize ROI on the mobile broadband solutions they deploy for their customers, but the sheer complexity of the mobile environment can mean that managing these services is overwhelming both in terms of volume of transactions and scale of investment needed,” said John Landau, Senior VP, Technology and Services Evolution, at Tata Communications. “Our goal with the Hosted Policy Engine is to provide a pre-integrated best-of-breed policy engine that delivers economies of scale for MNOs thanks to our cloud-based approach. It offers the benefits of market leading solution components, but with significantly less capex investment and no support requirements, opening up this solution to a large number of MNOs currently without satisfactory policy management.” Said Shira Levine, Directing Analyst, Infonetics, “While the benefits of investing in next-generation policy management are clear – including more efficient use of network resources and the ability to create and deliver more innovative, personalised services – the cost and complexity of implementing these solutions remains a deterrent to many operators, particularly those in markets where capex spending remains constrained. A hosted solution offers a faster and more efficient way to get new services to market while also providing a more predictable cost structure. This is an appealing proposition to those operators that lack the resources or the budget to embark on a more traditional deployment of policy control and enforcement solutions.” The industry-first policy management solution provides operators with a simple way to define and share policy application best practices, and to establish policy hubbing and consistent policy applications for roaming subscribers, thanks to its common platform and library of policy capabilities. “Policy management has matured from being an access control function to a key platform for mobile broadband monetization and service innovation,” said Niall Norton, CEO at Openet. “Tata Communications’ Hosted Policy Engine brings the benefits of the industry-leading policy solution to a wider audience of MNOs through a new model with reduced deployment complexity, a lower cost of ownership and faster time to market.”                     “Allot Communications is pleased to be providing a flexible, 3GPP standards-based PCEF solution that allows MNOs to match service plans and policy enforcement to the digital lifestyle of their customers,” says Vin Costello, VP & General Manager of the Americas at Allot Communications. “Using Allot Service Gateway, Tata Communications’ Hosted Policy Engine is able to leverage the business intelligence in MNO networks in order to shape the digital lifestyle experiences of their subscribers and to capitalize on the network traffic they generate.” Read More Read More ...
Evolution from PC to personal cloud will drive invisible sensor-enabled devices Consumers' digital lives have transitioned from the PC to a personal cloud-driven world that is driving a new type of interaction between consumers and their connected services, according to Gartner. Consumers will use and interact with a multitude of connected, sensor-enabled devices driven by applications and services to create cognizant ecosystems independent of a platform or operating system.  "Cognizant computing evolves the connected device and personal cloud service into an activity of seamless and frictionless integration connected to sensor-driven 'invisible' devices that are optimized for a particular set of functions," said Michael Gartenberg, research director at Gartner. "This data and information can then be tied to other services across larger ecosystems, platforms and operating systems." While cognizant computing is not a new concept, it is the natural evolution of a world driven not by devices but rather collections of applications and services that extend across multiple platforms and exist outside the realm of connected screens, such as phones, tablets, PCs or televisions. As a result, applications are now 24/7 aware of action or inaction, need not be turned on or off and ultimately provide a greater amount of relevant information that can eventually drive behavior change. This is something that is not possible in stand-alone applications or devices. Consumers also don't have to adopt or make a commitment to a platform or service in total and can adopt through long-term interaction and purchases that are driven by short-term task-driven functions. "One of the defining experiences of cognizant computing is that the devices that drive the experience fall into what we refer to as the invisible space. We define this as the combination of devices and services that unite to form an experience that is below the daily threshold of awareness," said Jessica Ekholm, research director at Gartner. "In practice, consumers will forget the devices are being carried, worn or used until they need to interact with them for control or to obtain feedback in terms of data or information." Invisible and cognizant devices that range from wristwatches, key fobs, thermostats and shoes are the digital equivalent of undeveloped property that can become extraordinarily valuable to the user when linked to the appropriate services to extend their use. Although the ideas behind today's cognizant devices have been around for more than a decade, wearable technology, such as smart watches have, for the most part, failed to gain any traction with the consumer due to high costs, little perceived value, an emphasis on technology over form and the need for them to exist as stand-alone products and services that did not and could not tie into a larger ecosystem or platform. "Personal cloud services and ecosystems are now the center of the digital consumer experience," said Gartenberg. "Combined with increasingly ubiquitous connections, cognizant devices offer new opportunities to drive new device adoption, grow personal cloud services and act as a tipping point for consumer platform adoption. As new digital devices decrease in size, tie into existing applications such as home automation and personal fitness, and increase in perceived user functionality as well as overall form, we will see an increase of multiple devices throughout the home and person that will trend into the invisible space." Read More Read More ...
Amazon set to disrupt data warehousing market with cloud-based Redshift Amazon Web Services recently announced the limited preview of Amazon Redshift, a fast and powerful, fully managed, petabyte-scale data warehouse service in the cloud. Amazon Redshift enables customers to dramatically increase the speed of query performance when analyzing virtually any size data set, using the same SQL-based business intelligence tools they use today. With a few clicks in the AWS Management Console, customers can launch a Redshift cluster, starting with a few hundred gigabytes and scaling to a petabyte or more, for under USD 1,000 per terabyte per year – one tenth the price of most data warehousing solutions available to customers today. Self-managed, on-premise data warehouses require significant time and resource to administer, especially for large datasets. Loading, monitoring, tuning, taking backups, and recovering from faults are complex and time-consuming tasks. And, the financial cost associated with building, maintaining, and growing traditional data warehouses is flat-out expensive. Larger companies have resigned themselves to paying such a high cost for data warehousing, while smaller companies often find the hardware and software costs prohibitively expensive, leaving most of these organizations without a data warehousing capability. Amazon Redshift aims to change this quagmire. Amazon Redshift manages all of the work needed to set up, operate, and scale a data warehouse, from provisioning capacity to monitoring and backing up the cluster, to applying patches and upgrades. Scaling a cluster to improve performance or increase capacity on Amazon Redshift is simple and incurs no downtime, while the service continuously monitors the health of the cluster and automatically replaces any component needed. Amazon Redshift is also priced cost-effectively (a fraction of existing data warehouses) to enable larger companies to substantially reduce their costs and smaller companies to take advantage of the analytic insights that come from using a powerful data warehouse. “Over the past two years, one of the most frequent requests we’ve heard from customers is for AWS to build a data warehouse service,” said Raju Gulabani, Vice President of Database Services, AWS. “Enterprises are tired of paying such high prices for their data warehouses and smaller companies can’t afford to analyze the vast amount of data they collect (often throwing away 95 percent of their data). This frustrates customers as they know the cloud has made it easier and less expensive than ever to collect, store, and analyze data. Amazon Redshift not only significantly lowers the cost of a data warehouse, but also makes it easy to analyze large amounts of data very quickly. While actual performance will vary based on each customers’ specific query requirements, our internal tests have shown over 10 times performance improvement when compared to standard relational data warehouses. Having the ability to quickly analyze petabytes of data at a low cost changes the game for our customers.” Amazon Redshift uses a number of techniques, including columnar data storage, advanced compression, and high performance IO and network, to achieve significantly higher performance than traditional databases for data warehousing and analytics workloads. By distributing and parallelizing queries across a cluster of inexpensive nodes, Amazon Redshift makes it easy to obtain high performance without requiring customers to hand-tune queries, maintain indices, or pre-compute results. Amazon Redshift is certified by popular business intelligence tools, including Jaspersoft and MicroStrategy. Over twenty customers, including Flipboard, NASA/JPL, Netflix, and Schumacher Group, are in the Amazon Redshift private beta program. "At Netflix, we deliver personalized recommendations for our millions of subscribers by analyzing large volumes of data, and are always looking for ways to improve our service," said Kurt Brown, Director, Data Science & Engineering Platform at Netflix. "We're very excited about the cost-disruptive and cloud-based model of Amazon Redshift. It's sure to shake up the data warehousing industry." "We are excited about being able to use this new service to take our cloud usage even farther and run a large scale data warehouse in the cloud for our engineering, science, and IT data,” said Tom Soderstrom, Chief Technology Officer, Office of the CIO, NASA/JPL. “We're delighted to have a new, fast and low-cost option for analyzing massive amounts of data. This new service will also allow us to create new types of Big Data analytics that will lead to new discoveries." “The Amazon Enterprise Data Warehouse manages petabytes of data for every group at Amazon. We are seeing significant performance improvements leveraging Amazon Redshift over our current multi-million dollar data warehouse," said Erik Selberg, Manager of the Amazon.com Data Warehouse team. “Some multi-hour queries finish in under an hour, and some queries that took 5-10 minutes on our current data warehouse are now returning in seconds with Amazon Redshift. Early estimates show the cost of Amazon Redshift will be well under 1/10th the cost of our existing solution. Amazon Redshift is providing us with a cost-effective way to scale with our growing data analysis needs." Amazon Redshift includes technology components licensed from ParAccel and is available with two underlying node types, including either 2 terabytes or 16 terabytes of compressed customer data per node. One cluster can scale up to 100 nodes and on-demand pricing starts at just USD 0.85 per hour for a 2-terabyte data warehouse, scaling linearly up to a petabyte and more. Reserved instance pricing lowers the effective price to USD 0.228 per hour or under USD 1,000 per terabyte per year – less than one tenth the price of comparable technology available to customers today.   Read More Read More ...
Growth of digital consumerism will drive the convergence of new-age technologies: KPMG report Rise in digital adoption by consumers in going to inevitably lead to the convergence of new age technologies indicates the KPMG report launched at the NASSCOM India Leadership Forum 2013 at Grand Hyatt today. “A rapid increase in Digital Consumerism will be seen in the coming decade and we are already witnessing micro-segmentation of customers and product and services being tailored at individual level,” said Pradeep Udhas, Head IT/ITes, KPMG in India. IT vendors need to work closely with their customers and come up with platforms that can take advantage of the convergence of the technologies, said Udhas. “IT vendors really need to listen to the end customers while innovating or developing solutions and products. The emphasis needs to be on tapping inputs from various channels, mediums and devices and using these as critical inputs for new solutions and incremental innovations. Industry bodies can also play a vital role in this, and increase awareness about convergence of technological trends,” he said. Digitally active consumers have embraced the Internet, telecom, media, and social space; changing the way they communicate, transact and make purchase decisions, thus leading to the birth of an era of digital consumerism, says the KPMG in India report. The rise in the number consumers who shop online, seek recommendations and interact with brands presents a tremendous opportunity for companies. As per the report, by 2020 business transactions on the Internet, B2B and B2C, will reach 450 billion a day. The report also predicted that mobile technologies can be used to cut the cost of a financial transaction by up to 80 percent. KPMG in India has identified and analyzed six major disruptive technologies, which will have a significant impact on key industries, and will lead to the next wave of innovations. These technologies are embedded systems, augmented reality, mobility, social media, cloud computing and Big Data. While technologies such as Big Data and cloud have been dominating the imagination of enterprises for the past couple of years, new disruptive trends like augmented reality and social media have only now started having a tangible presence. The maturity curve of these technologies is estimated to increase at a rapid pace over the next decade, with Big Data and cloud estimated to reach a market potential of tens of billions of dollars. KPMG in India estimates that the future of IT-ITeS players in India and globally is dependent on how fast they adapt to the changes in customer demand. There needs to be a strategic shift in solution offerings and supportive ecosystem going forward, wherein vendors provide not just the standard core industry platforms, but also think ahead of the curve. The report identified select key sectors like retail, healthcare, telecom, financial services and government, which account for a significant portion of it vendors’ revenues and are also among the most promising sectors in terms of growth. Across the world, the retail industry is at the centre of a major shift in the way consumers shop and interact with their retailers. After almost a century of customers “going to the store,” the store is now coming to the customer. Embedded systems are changing every point in a retailer’s business, from sourcing of goods to their distribution to display in stores and finally, checkout. This disruptive technology is enabling a connected ecosystem of devices that allow a retailer to have a real-time view of every step in its value chain. It is no longer enough for retailers to stock their outlets with the latest products; the popularity of Smartphone’s has given genesis to a new mobile shopping culture altogether. Augmented Reality (AR) is also used to explore synergies in print and video marketing. Augmented Reality (AR) technology has made it possible for phones to become barcode scanners that offer extra information and online prices. It is estimated that AR-based apps will generate close to USD300 million in revenues globally in 2013 as brands and retailers increasingly show appetite for such features. “Augmented reality is expected to be the game changer for the retail industry. Businesses are increasingly are using augmented reality to enhance virtual shopping experience which will lead to significant investments in augmented reality applications in the near future, especially in the western world,” said Udhas. The sheer size of the government sector can drive the growth of emerging technologies and since the government interacts with almost all the stakeholders in an economy all the disruptive technologies find utility in one way or the other. However, KPMG in India believes that technologies like mobility, social media, Big data and embedded systems, which can help in reaching out to the masses in a more effective way, will have the highest impact on the sector. Read More Read More ...
Microsoft launches Office 365 Home Premium for consumers Microsoft Corporation announced the availability of Office 365 for consumers, a reinvention of the company’s flagship Office product line. Families can now subscribe to Office 365 Home Premium, which includes the latest set of Office applications. It works across five PCs/Macs and five mobile devices, and comes with extra SkyDrive storage. “This isn’t just another version of Office. This is Office reinvented as a consumer cloud service,” said Steve Ballmer, CEO, Microsoft Corp. “Together with Windows 8 and Windows Phone 8, Office 365 gives you the freedom to do things when and how you want.” Microsoft also announced it will now deliver many new features and services to the cloud first, transforming the company’s traditional three-year release cycle.  Now, new features and services stream to subscribers as soon as they’re ready, eliminating the hassles of upgrading and keeping subscribers always up-to-date. “This is a major leap forward,” said Ramkumar Pichai, GM - Microsoft Office Division, Microsoft India.  “It’s a service designed to help you manage the tasks of your work and home life, wherever you are, whenever you need, online or offline. Also, it’s a perfect fit for busy families and individuals who can connect multiple devices with a single subscription.” Office 365 Home Premium will be available for purchase in India at an annual subscription of Rs 4,199. Simultaneously, Microsoft also announced in India the availability of the updated FPP version of its traditional Office suite for consumers – Office Home and Student 2013. To help people find more time to do the things they want, Microsoft is introducing Time to 365 (www.office.com/timeto365), a new crowd-sourced website, where people can find and share tips, tricks, ideas and inspiration from around the world.  Tips on the site include, for example, an idea for organizing your grocery list with OneNote on your phone, a pointer on how to pick the right sized TV for your living room and ways to use Office applications to plan a child’s birthday party. Read More Read More ...
5 areas CIOs must examine before moving to the cloud Cloud computing is about delivering massively scalable IT-enabled capabilities, as service to external customers using Internet technologies. Instead of saying that Cloud computing is a hyped tech-trend, I will say it is a buzz word today and still many service providers actually interchangeably use SaaS and Cloud Computing in their discussions. Not all SaaS solutions leverage cloud-based computing and cloud computing is not another term for SaaS. In fact it is a broad technological concept where some types of SaaS offerings could qualify for to be included under cloud computing. That is, if the IT application being delivered under SaaS concept is one which is highly scalable; it could qualify for being considered as a cloud computing application. Will Cloud Computing really take off? I think yes, it is poised to grow - and not just private cloud but public cloud also. There are lot of people who say that large companies will take private cloud route while SMEs will take public cloud route. But I feel that even large companies will benefit a lot from public cloud route and many enterprises have already ventured out on this path. However, as I see today, before taking a decision whether to move forward on cloud computing or not, each CIO has to evaluate certain key areas, which are as follows. 1. Firstly, fully understand the concept and implications of cloud computing before taking a decision whether to maintain an IT investment in-house or whether to buy it as a service through the cloud - and for that to happen even the service providers need to understand the concept fully. 2. Look at the overall ROI and understand short term costs versus long term gain, comparing not just hardware, software, implementation and maintenance costs but also bandwidth and related costs, especially in case one is moving enterprise applications to cloud and one may need to enhance internet bandwidths significantly. 3. Evaluate the service levels being offered by providers – in terms of uptime, response time, performance etc. 4. To understand whether implementation time will be more efficient -- in terms of time to deploy or scaling up an application infrastructure – by going cloud computing way or one has in-house capabilities. 5. Lastly, I think culture and mindset has to change, and this could be perhaps the most difficult barrier in adoption of Cloud computing. The mindset in the organization – not just IT managers -- needs to be aligned to the fact there will be a transition from on-premises to off-premises computing. This is not easy. e.g. While there are obvious advantage in terms of the fact that someone else is managing my day to day technology issues but this has to be weighed against the fact that we are leaving the business-critical information resources in the hands of third parties. I strongly feel that not everything can become cloud computing – as each one of us has specific requirements – whether on functionalities, performance, or even security and privacy needs which may be unique to the organization and may not be supported through public cloud. Secondly, I guess we need to start small by first understanding the concept from a practical perspective and then deciding whether to go ahead or not. As told to Amrita Premrajan Read More Read More ...
3 ways the cloud can complement virtualization Most IT professionals correctly refer to the internal cloud as their virtualization project, and often roll their eyes when a vendor refers to it as a cloud. Nevertheless, virtual infrastructures can benefit from the actual public cloud to augment what they are doing. The public cloud can help provide smaller businesses a place to send data for off-site backup storage, a place to recover in the event of a disaster, and even a place to move applications when peak loads have exceeded the capabilities of the internal data center. Let's look at the possibilities. 1. Public cloud as off-site backup One of the earliest and most frequent uses of cloud storage is as a backup target. First, it was used to back up laptops and desktops, but now it is being used to protect physical and virtual servers. Using cloud storage creates an ideal separate location from the data center, and most providers have multiple geographically dispersed facilities as well. The farther your data is away from you the better protected it is from a regional disaster. The challenge, though, for many virtual backup processes is that the use of cloud storage is not integrated directly into the virtual backup software. It has to be added on as an afterthought via some sort of gateway appliance. This separation reduces efficiency and increases complexity. Integration with the cloud is critical for virtualized backup applications going forward. It should be just another checkbox within the backup software. 2. Public cloud as disaster recovery site Several data protection suppliers and cloud providers are beginning to leverage the fact that they have your virtual machine images in the cloud to provide disaster recovery in their facility. As I discussed in the article "Hybrid Cloud DR", this capability is ideal for the small- to medium-size business that does not have a fully staffed second site that can be used for disaster recovery. It allows cloud providers to add value by becoming more than just a storage tank at the end of an Internet connection -- they are providing full-service recovery. 3. Public cloud as bursting option Finally, you can use the cloud for more than just backup and disaster recovery. You can use it as a destination point for applications when peak loads hit the data center. The concept, called cloud bursting, allows for additional instances of an application that can be started in the cloud or less active applications can be moved to the cloud temporarily to accommodate a peak load. The challenge has been how to integrate the move to the cloud with the existing virtualization investment. Bridging the gap between a local hypervisor and a cloud compute environment can be complex and expensive. But help is on the way. Companies such as HotLink are providing the capability to integrate multi-hypervisor management, including cloud compute, into the vCenter infrastructure. The cloud can offer many benefits to data centers of all sizes, but its benefits can be especially useful to the medium-size business. These data centers need to start considering the cloud for more than off-site data storage. Cloud-hosted disaster recovery and bursting are now within the reach of these companies. - George Crump is lead analyst of Storage Switzerland, an IT analyst firm focused on the storage and virtualization segments Read More Read More ...
Red October claims 14 victims in India, says Kaspersky Kaspersky Lab recently published a new research report which identified a huge cyber-espionage campaign targeting diplomatic, governmental and scientific research organizations in several countries, including India. What’s surprising is the fact that the attackers managed to evade detection of most antivirus products for more than five years. Explaining the finer aspects of the attack, Harry Cheung, MD- Kaspersky Labs Asia, APAC, says, “In October 2012, our experts initiated an investigation following a series of attacks that targeted the computer networks of international diplomatic service agencies. During this investigation it was revealed that this was a large cyber espionage network.  Our investigations show that the focus is on diplomatic, government agencies, research institutions, trade and military organizations, and the nuclear, oil, gas and aerospace industries. It is alarming that India has reported 14 cases of Red October. Our experts have discovered that files of various formats were stolen from infected systems.” Red October virus is sent through spear-phishing emails, and the e-mails are customized. Also, malicious e-mails included customized trojan droppers. The malware has unique features that enable the attackers to “resurrect” infected machines. The module is embedded as a plug-in inside Adobe Reader and Microsoft Office installations, and provide the attackers a foolproof way to regain access to a targeted system if the main malware body is discovered and removed, or if the system is patched. Additionally, it enables the attackers to steal data from mobile devices. Today with the proliferation of mobile devices and adoption of cloud computing technologies, there could be potential vulnerabilities. “The cloud comes with its own share of security issues and there lies potential risk,” says Cheung. In the mobile space, android based phones are more vulnerable to the attacks. Cheung says that enterprises must deploy updated antivirus software, patch operating systems, and use spam filtering and IPS. Read More Read More ...
Vaultize introduces Data Privacy Option in its File Sharing and Endpoint Backup Data security has been the primary inhibitor preventing enterprises from adopting cloud solutions. Aiming to address this issue, Vaultize recently unveiled a Data Privacy Option (DPO) for enterprises, helping them comply with various data privacy, data residency and data protection regulations –hence further strengthening cloud adoption. DPO is an innovative concept through which Vaultize lets its enterprise customers retain the full control over encryption keys. With DPO, the encryption keys are never stored on any infrastructure that is not under enterprise control, ensuring that the customer is in complete control of data. The data is thus completely secured from any unauthorized access while in motion and at rest in the cloud, and the ability to access useable data remains solely with the enterprise customer as it only has the encryption keys. "Cloud service providers often store customer data across various geographical locations to ensure resiliency, scalability and efficiency. But regulations put restrictions in terms of where and how to keep data that is sensitive in nature,” said Ankur Panchbudhe, CTO and Co-founder of Vaultize. “DPO option lets our customers take the full control of the encryption keys. Our at-source encryption technology ensures that the data, while in motion and at rest, is secured from any unauthorized access. Moreover, to achieve this Vaultize does not require any special software or any hardware on-premise.” DPO is available with all the deployment options of Vaultize - public cloud (hosted in Rackspace), private cloud (hosted on-premise or with any cloud provider of customer’s choice), and “Cloud-in-a-box” appliance. Read More Read More ...
Icertis enters into strategic partnership with Prasanna Purple Mobility Solutions Prasanna Purple Mobility Solutions announced that it will roll out Icertis Public Transport Management product. Leveraging the latest advances in cloud technology, Icertis PublicTransport helps city and inter-city bus operators optimize efficiency and maximize revenue. The advanced technology of the product will provide Prasanna Purple Mobility Solutions with a centralized bus network planning capability to optimize routes, schedules and driver utilization, as well as a fleet management and maintenance platform, said company’s media release. The partnership will also offer world class in-bus information and entertainment services. In-bus infotainment as a service has never been fully available to bus passengers in India. The new infotainment systems will provide travel and location specific information to passengers, such as popular tourist attractions, historical facts, shopping avenues, advertisements, and so on, in addition to transmitting social and security related messages. The two companies will also collaborate to deliver a hi-tech and contemporary travel experience to passengers, who will soon be able to check bus schedules, route details, estimated travel time and fares, bus timings, as well as traffic information both online and on mobile devices, all in real time. Prasanna Patwardhan, Chairman and Managing Director, Prasanna Purple Mobility Solutions said,“The strategic alliance with Icertis marks an important milestone in our long term commitment to the development of an effective, reliable, and engaging bus transportation system. We are excited about harnessing the power of this next generation of information technology product to transform our people transportation operations into the best network in India.” Srikanth Karnakota, Country Head for Server and Cloud Business at Microsoft Corporation, India, said, “The Windows Azure Cloud platform empowers businesses to increase their operational efficiency and run applications with unbounded scalability and ease of use. Icertis PublicTransport Management built on Windows Azure is a perfect illustration of how cloud computing can change the operating dynamics of a very important sector like public transportation.” Read More Read More ...
Dell sees big potential in Indian healthcare sector A big domain player in the global healthcare segment, Dell believes that it has the potential to repeat its success in the Indian market too. With a growing Indian middle class and rising disposable income, patients are demanding better quality healthcare. Healthcare service providers are looking at investing in IT to automate paper-based processes and improve customer satisfaction. “The Indian healthcare segment is highly fragmented in nature, and has relatively low exposure to IT. As compared to other countries, the percentage of IT spending on healthcare with respect to GDP is quite low. Hence, the potential to transform existing processes using IT is huge,” says Sid Nair, VP and Global GM, Healthcare and Life Sciences, Dell Services. Independent market research reports corroborate this huge potential. Market research firm, Zinnov, estimates that the annual IT spending within existing hospitals in India is expected to reach USD 1.5 billion by 2020. Larger hospital chains specifically are looking at automating paper-based processes by deploying solutions for automating back-office functions and digitizing patient records through Electronic Medical Records (EMR). A case in point is the deal Max Healthcare signed with Dell Services. Nair believes that over the next few years, hospitals will significantly upscale their IT investment. Can cloud aid healthcare? Dell also sees a huge role for services related to cloud computing in the segment. For example, a study by Zinnov estimates the total addressable opportunity for cloud solutions in the sector to be approximately USD 600 million by 2020. Zinnov also believes that the cloud can potentially address close to 40 percent of the total annual healthcare IT spending in India. “In a country where there are large number of individual practitioners and mid-sized hospitals, the cloud is a natural fit. Usage of the cloud can eliminate paper-based processes, help save costs, enable best practices and improve efficiencies,” states Nair. For example, with the growing usage of digital records, storage and archival needs are growing at a fast clip for hospitals. Hospitals perform thousands of radiology tests every year, which require enormous storage capacities. Electronic Health Records are also growing at an equally fast pace. This is creating a unique market, where hospitals need to share image information to better coordinate patient care. However, with images lying in isolated systems, physicians and hospitals struggle to share this information.
“The percentage of IT spending on healthcare with respect to GDP is quite low in India. Hence, the potential to transform existing processes using IT is huge” Sid Nair, VP and Global GM, Healthcare and Life Sciences, Dell Services
Dell wants to use its experience in global markets, and provide solutions to teething problems like storage. Nair gives the example of Dell’s Unified Clinical Archive, which is an ideal alternative for hospitals that prefer not to build and maintain their own archive. By consolidating and moving archiving to the cloud with flexible per-study pricing, hospitals can reduce data retention costs. The huge success of the solution can be seen from the fact that the Dell UCA now manages more than 68 million clinical studies archived in the U.S.; nearly 4.8 billion diagnostic imaging objects and supports more than 800 clinical sites in one of the world’s largest cloud-based clinical archives. Nair believes that India offers a similar opportunity, primarily because of a large network of entrepreneur driven clinics and hospitals that are looking at being at par with large hospitals, but at lower costs. Read More Read More ...
Cloud shines bright in Infosys’ Q3 results The latest Q3 results of Infosys show that the focus on cloud continues to yield results. Infosys said in the press release that the business has more than 190 engagements and 3,500 experts. Over the last quarter, it won more than 15 engagements across cloud services, Big Data and Security. Infosys said, “Our vision of being a Cloud Ecosystem Integrator has gained increasing acceptance with clients and we are working with more than 30 partners to help clients create and manage their unified hybrid cloud environments.” Read More Read More ...
SAP taps niche areas in cloud to grow beyond traditional base The immense potential of the Indian SMB market is well known.  Market research firm, Zinnov, says that with over 50 million units, India has the largest number of SMBs across the world. While a majority of SMBs in this sector have global aspirations, they are way behind in technology adoption – a vital parameter for competing against global players. While this sector wants to use technology, a majority of SMBs seldom adopt technology as they are either too expensive or too cumbersome to deploy. The cloud is a perfect technology for SMBs as it gives them the ability to conserve cash, and scale without technology infrastructure restrictions. Like other mainstream enterprise application vendors, ERP giant, SAP, has been quick to recognize the potential of this market, and has accordingly started offering a slew of options using the cloud route. The firm initially started offering solutions using the Business ByDesign (BYD) model and Business Intelligence (BI) model designed for the SMB sector. Today, as the demand from this sector has grown rapidly, SAP is expanding its cloud solutions portfolio. The firm has launched a new range of offerings including CRM OnDemand, Financials OnDemand and SAP Social Media Analytics.
"Sentiment analysis is a powerful tool and can be used by sales and marketing departments to better analyze customer sentiment and use this intelligence to launch or co-create products with customers" - Rohit Madhur, Director- Cloud, SAP India
Explaining the positioning of the cloud solutions portfolio, Rohit Madhur, Director- Cloud, SAP India, states, “We have structured our cloud portfolio into four major pillars – People, Money, Customers and Suppliers. All solutions under each pillar will be tightly integrated with each other. Customers also have the option of using these solutions as standalone offerings.” This strategy is in line with SAP’s thinking that enterprises may want to use new cloud-based applications in only one or two functions – such as HR or sales. These companies may want to use niche-based applications wherever there is a requirement. This positioning has helped SAP gain market share in several niche areas, where there is huge potential. For example, consider a simple solution such as TravelonDemand. The solution lessens the pain of business travel by providing an easy and efficient way to manage business travel, and easily manage travel from the pre-trip approval to the expense reporting stage. Madhur says that this is an area, where a lot of large and even small companies do not have visibility. “Many large companies are surprised to see their cash flow being impacted, when suddenly employees file their expense reports in the last quarter. If an organization has a cloud-based travel expense model in place, then it can better predict the cash flow. For some companies, this can make the difference between a profitable and loss making quarter,” states Madhur. Social power SAP also sees huge potential in the sentiment analysis space. This solution lets users analyze customer sentiment from social networking sites, communities, wikis, blogs, and other sources, and combines the information with CRM. “Sentiment analysis is a powerful tool and can be used by sales and marketing departments to better analyze customer sentiment and use this intelligence to launch or co-create products with customers,” states Madhur. Madhur says that as social media offers an opportunity to get unsolicited and genuine responses, organizations can get qualitative data at a fraction of the cost of doing traditional surveys. For example, a media organization can write a story on a hot trending topic on social media. Similarly, a product company can better understand the different ways their products can be used or the new categories that customers are expecting products. In this space, SAP has already signed on names such as HT Media, Luminous power and Zee Interactive. In addition, SAP sees a lot of potential in SMBs which have not adopted technology solutions and are the right target for its full suite of ERP solutions. The firm already has a list of customers in this space such as Genotypic Technology, Ace Data Devices, Zinnov, iSat Network, Mithila Cars India, Yashas FRP Manufacturing and Asian Oilfield Service. With a huge base of installed customers to which it can sell niche cloud-based solutions such as TravelOnDemand, and a growing list of SMB customers which Gartner estimates to be around 30 percent of the USD 79.8 billion IT spending market in India, SAP is well positioned to be a serious player in the cloud computing market in India. Read More Read More ...
1.7 million open cloud positions just waiting to be filled, says IDC A recent Microsoft-sponsored IDC report claims that currently there are 1.7 million open cloud jobs worldwide that organizations are having a tough time filling. "Despite modest growth in the IT sector overall in the U.S., cloud-ready jobs are increasing as we head into 2013," said Cushing Anderson, a program VP at IDC, in a statement. "With this increase comes the harsh reality that workforces around the world are steps behind when it comes to attaining the skills necessary to thrive in the cloud computing industry." The study's authors contend that cloud computing will drive demand for individuals with a hard-to-find mix of business and IT skills, given that many of the new jobs will involve architecture, design, advisory, and transitional services as opposed to just hands-on tech functions. "Unlike IT skill shortages in the past, solving this skills gap is extremely challenging, given that cloud brings a new set of skills, which haven't been needed in the past," said Anderson. "There is no one-size-fits-all set of criteria for jobs in cloud computing. Therefore, training and certification is essential for preparing prospective jobs candidates to work in cloud-related jobs." The study found that worldwide, almost two-thirds of businesses plan to implement, or are already using, cloud technologies in their operations, with the U.S. accounting for 62 percent of spending on public cloud infrastructure. It also found that lack of training, certification, and experience are the top three reasons cloud positions are not being filled. To address the problem, Microsoft recently announced that it has revamped many of its certifications to take into account cloud computing technologies and methods, including forthcoming certifications for Windows 8 specialists. Windows 8 and Windows Server 2012 are designed to work in concert with Microsoft cloud services such as Azure and Office 365. The study is bound to create some controversy. Microsoft has long claimed that there are worker shortages in a number of key IT areas, and has been pushing the U.S. government to increase the number of H-1B visas available to foreign tech workers. Currently, the number is capped at 65,000, with an additional 20,000 available to foreign graduates of advanced STEM programs at U.S. colleges and universities. Redmond also wants Congress to pass legislation that would make it easier for U.S. companies to procure permanent resident status (or green cards) for foreign tech hires. Under one plan floated by Microsoft, private businesses could pay up to USD 15,000 to procure green card approval for a foreign hire. Critics of such proposals, including The Programmers Guild, argue that U.S. tech companies should focus on retraining older IT pros, many of whom have been laid off in recent years, in cloud and other new skills before hiring foreigners. Read More Read More ...
5 cloud app trends to expect in 2013 Some of the trends we'll see in cloud-based enterprise applications in 2013 are obvious, while some might surprise. Here's my take on five trends to expect in the new year, along with examples and advice on how to ride each wave. Mobile options multiply. This is one of the obvious trends, as it's clear that tablets and smartphones are the preferred interface for executives, salespeople, managers and even not-so-mobile employees who accept that there are no longer barriers between work life and home life. Every credible cloud apps vendor is addressing mobile, but one standout is Salesforce.com, which offers native apps as well as growing HTML5 support. There's no single right way to support mobile, so look for options. Does your vendor (or prospective vendor) have separate native apps for tablets and phones that do justice to each form factor? If not, has the vendor progressed to HTML5 content that adapts to a range of devices? If the vendor relies solely on Web-based access, has it at least designed with mobile browsers in mind? If you still see scrollbars and tiny buttons that were designed for mouse-and-keyboard interaction, it's not mobile-friendly. Try before you buy. Embedded analytics proliferate. Here's another established trend that's sure to keep growing in 2013 because users naturally want reporting and dashboarding options right in the context of the apps they use every day. One standout on this front is Workday, which offers particularly deep and configurable embedded analytics. What should you look for? Start by considering the out-of-the-box options for reporting and dashboarding. Next, consider the configurable options. Can you bring external apps and data sources into the mix, or is it a stovepipe of analysis of data generated within the app? What's the latency of the data -- will the reports and metrics show up-to-the-minute data, up-to-the-hour data or yesterday's information? Don't forget to consider the analytics embedded in mobile apps. Can your phone truly be smart if it's not serving up metrics and dashboards? When it's mobile, it really should be up-to-the-minute data. The need for insight usually goes beyond the confines of a single app, so it's important to consider partner offerings and options for working with well-known BI systems and data warehousing platforms. Salesforce.com has a panoply of partner options, while Microsoft (with Dynamics CRM Online), Oracle (with Fusion Apps, Taleo, RightNow and so on), and SAP (with SuccessFactors, Business ByDesign and other cloud options) offer ways to work with their popular respective BI and data warehousing platforms. Configuration options abound. Configuration options are quickly replacing the need for customization across all applications, whether delivered in the cloud or on-premises. That's because most organizations want to avoid developing and maintaining custom code. In the configuration approach, the vendor supplies menu- or wizard-driven interfaces that let you expose industry-specific functionality or set company-specific controls. Workday, for example, uses configuration to deliver features designed for colleges, universities and government agencies. It's not that configuration is easy; it's a setup step that will likely have to be handled by deep technical experts during an initial deployment. But at least you won't have to worry about tweaking and testing code every time the application gets an upgrade. When you're using custom code, there's always a chance it will have to be redeveloped when changes are made to an underlying application. There are cases when custom development can be a big help, particularly when you need functionality that the vendor just doesn't offer. That's why Salesforce.com, for one, offers the Force.com development platform while NetSuite provides SuiteBuilder customization tools and a SuiteFlow workflow engine. Consider both configuration and customization options when choosing a cloud app, but customize only when there's a clear return on the ongoing investment required. {pagebreak} Financial apps emerge in the cloud. Cloud-based financial apps are growing in number and seeing healthy demand. Cloud suite vendors Workday and NetSuite provide the general ledger and accounting functionality associated with ERP systems. The same is true of FinancialForce.com, minority owned by Salesforce.com and majority owned by European ERP firm Unit4. On-premises giants Oracle and SAP seem to be waking up to the threat. Oracle introduced cloud-ready Oracle Fusion Financials in late 2011, and SAP released Financials OnDemand in November. The latter is based on functionality from the SAP Business ByDesign suite, and it's likely to be paired with SAP SuccessFactors human capital management applications to answer the competitive threat from Workday. For a deeper level of planning and budgeting functionality in the cloud, look to pure-play financial performance management vendors such as Adaptive Planning, Anaplan, Host Analytics, and Tidemark. Adaptive Planning, founded in 2003, has more than 1,200 customers and 30,000 users, and in 2012 it acquired cloud business intelligence vendor MyDials to bolster its dashboarding capabilities. Host Analytics, founded in 2000, has deep CFO-oriented functionality, including consolidation, and it's the second-largest vendor in this group, with more than 800 customers and 14,000 users. Anaplan and Tidemark are fast-growing startups. SAP and Oracle are just starting to bring performance management functionality into the cloud, so check their roadmaps if you're inclined to stick with your on-premises software vendor. Financial apps may never become as pervasive as CRM in the cloud, but the increasingly global nature of even midsized organizations -- with income streams and financial management needs on several continents -- makes cloud-based deployment an attractive option. Big data adds benchmarking value. A few cloud vendors have recognized that they're sitting on an incredibly valuable asset: the data generated by their many customers. The trick is aggregating this information in a secure, de-identified way such that it can't be traced back to a particular customer. This idea is not new. ERP vendors and user groups have collected and aggregated data for years in order to compile benchmark statistics. It's usually a data-swap affair in which you agree to provide your own data to the aggregated pool in exchange for access to the average and best-in-class statistics across your industry. SuccessFactors jumped on the benchmarking bandwagon even before it was acquired by SAP, tapping into aggregated data from thousands of cloud customers to deliver by-industry employee, departmental and total-workforce metrics such as operating profit per full-time employee, the turnover rate among top-performing employees, internal hiring rate and voluntary termination rates. Workday recently announced plans for a Workday Big Data Analytics offering, set for release in the second half of 2013, that will bring third-party data sources into the analysis without complex ETL requirements. The more data you can bring to an analysis, the more accurate it's likely to be, so we like the idea of big-data-enabled benchmarking. These are five cloud apps that we'll be watching in 2013, and given Oracle's plan to acquire Eloqua, announced recently, there's one more trend to watch in 2013: continued acquisitions of cloud-based marketing automation and marketing analytics companies. That trend started with IBM's purchase of Unica a few years ago, and since then SAS, Teradata, Oracle, Salesforce.com and others have jumped on the bandwagon. As we see it, most of the demand for marketing applications is in the cloud. Read More Read More ...
‘The world will be surrounded by intelligent social machines by the end of 2013’: Atos CTO In movies like Matrix, and Terminator, we have seen imaginary machines which can learn, now we will be seeing this in reality. This will be done by four key enablers namely social media, cloud, mobility/ machine to machines (M2M) and location powered with Big Data, which will bring a lot of business opportunities. Trends of 2012 Let's go back to see what happened in 2012 when cloud computing started maturing. Lot of enterprises started embracing cloud for non-critical business like e-mail etc. Enterprises found log benefits in doing so reducing the CAPEX and going to OPEX. Meanwhile, with evolution and adaptability of smartphones, enterprise started exploring "smartphones apps" for business purposes. It started with very simple applications like approvals which could be easily done through mobile phones, this actually helped business to go beyond approvals to mobile banking etc. We saw somewhere functionality of laptops coming on to smartphones/ tablets. On the other hand, we saw huge success of social media sites like Facebook, LinkedIn, Twitter etc., outside the enterprises. There was a thought leadership going in IT industry to see how this concept could also bring in advantages inside the enterprises (enterprise social networking). Enterprises have collected data over years now; however they were not able to bring out substantial information from this data that will help them make mature decisions and bring in new strategic path for business to evolve. This is where new concept called "Big Data" came where enterprises started doing small proof of concepts to find patterns. So as to say, 2012 was an exploration stage where IT companies were coming up with new tools and methodologies to bring in efficiency and at same time enterprises doing proof of concepts around those tools and methodologies to see how it could benefit them and enable smarter way of working. In 2013, we will see the roadmap of IT companies converging around the above concepts and providing focused solution which will bring in new business opportunities. Road Ahead – 2013 Going forward, a Nexus of converging forces – Social, Cloud, Location and Mobile powered by Big Data will transform user behaviour, creating new business opportunities. Location will be a King and will be most important aspect of context aware computing. It will be at centre where companies will be providing location based services on cloud. Location will be captured either through a mobile or through a M2M. Social will be the enabler in making collaborative decisions/discussions. Let’s take the case of a Connected Car. Imagine you driving a car and fuel level is going low, through a machine inside the car, it alerts user on the mobile. Mobile will then take the location of the car and will alert the connected ecosystem of partners connected on cloud which could be petrol stations, malls. Taking this information, the partners will try to provide best services for this customer; this will be enabled through Big Data, which will help partners identify which will be the best service for the customer. Social media will then be used by the customer to help him make a decision. Mobile devices will become an integral part of social media, collaboration will define a new way of working and cloud will enable delivery of information and functionality to users and systems. The power of social and mobile will bring in acceleration in business process and way of working and at the same time mobile and cloud will bring in distributed workforce, and cloud and social will bring in collaboration. Hence, it’s of key importance for the enterprises to strategize this as one rather than having independent strategy for cloud, mobility etc. This will also bring in lot of challenges: Cloud The business processes will not be confined in a single cloud environment but span across multiple clouds demanding for hybrid cloud situation. Further, the business processes will start connecting and communicating with smartphones, devices, sensors, electronic appliances and social media demanding following challenges to IT industry a) device agnostic messaging, b) cloud portability c) standardization. Once these challenges are addressed, this will enable contextual information from virtually any relevant source to be directly integrated into the dependent data sources. With standardization of services, analysis is that in future the customer will get best commercial pricing based on context (Quality of Service, SLA, service pricing, choice of cloud service providers). The analogy of this is a travel agent who can provide the best offer to the customer based on the context (Weekend, time of day, vacation time, season and special offers). More and more vertical or industry specific Platform as a Service (PaaS) services will emerge. Mobility Employees are already tapping on the nexus of social, cloud and mobility at the office – opting to buy their own smartphone over the company issued devices using online storage for corporate documents needed from home without the hassle of VPN – these are inevitabilities of today’s social and mobile workforce. Enterprise firewall strategy had to be thought of. Big Data Further, with enablement of new services, more and more data will be generated. Emphasis on tools and applications for pattern analytics and association will increase. The power will be in how close to real time are you to identify the data against this pattern and this will be achieved by making use of cloud. Social, cloud, location and mobile will revolutionize the way of working in a big way and truly the convergence of social, mobile, cloud and location will open new avenues of doing business and will eventually revolutionize business and society. The author is CTO, Atos India Read More Read More ...
Top 4 technology trends for 2013: Intel Technology and computing experiences today are pervasive – increasingly integrated into the fabric of our daily lives and our expectations and human desires for technology. The need to express ourselves, create, share, learn and protect our personal information is growing. We are at the beginning of what is another significant transformational moment for the personal computing experience as we move into 2013. Intel foresees a renewed vigor in computing in 2013 with the emergence of a highly connected multi-device world landscape. Some of the key technology trends that Intel predicts for the year 2013 are as follows. Cloud computing
2013 will be a turning point for cloud deployment in the APAC region. Cloud users will begin to demand standardized, open, interoperable platforms for cloud computing. As businesses begin to rely on the cloud for general business operations, the demand for unrestricted use - bringing data in and out of the cloud - will become a focus in 2013. Big Data analytics A trend that is fast being touted as the ‘next big thing’ that will help the industry move forward is Big Data. Storing and analyzing the massive amounts of user data to give near real time insights into customer behavior to tailor products and services to exceed customers’ expectations will gain momentum in 2013. Compute experience reinvented The new generations today are experiencing computers for the first time, using intuitive input methods such as touch. And the Indian market has shown a lot of potential for mobility devices and tablets and this has, in particular caught the fancy of the young consumers.  Intel believes that traditional input devices such as keyboards and mouse will be challenged by new input methods like voice and gesture recognition. Tablets, convertibles and new devices will enter the market blurring the boundaries between PCs and tablets. Online collaboration The increasing internet penetration means that in 2013 there will be new populations coming online who will look for newer ways to connect and share amongst themselves. Enterprises will also experience resurgence in connectivity, as employees look for better ways to create connections and work efficiently with colleagues.
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Top IT agendas for 2013: Cloud, mobility and analytics According to Symphony Teleca, the year 2013 will see a fundamental reshaping in the way commercial software and software related products are built and deployed in a rapidly merging environment of the cloud, mobility and analytics. Some of the key predictions for the year 2013 are as follows: Computing becomes task-centric There will be a shift to task-centric computing as user interfaces become truly multi-modal and content, services and applications grow to be pervasive, moving with the user across device types. UI keeps leaning towards voice, not touch There will be an increased emphasis on voice recognition enablement technologies such as ECNR as the next phase of UI is not keys or touch, but voice. Consumers will control their digital personas Consumers will demand federated control of their identities across platforms and devices as they seek to manage their digital personas not just on their own devices but across all. Mobile continues to drive impulse purchasing There will be growth in the number of consumers using their mobile devices to perform impulse or opportunity-driven purchases. Retailers will create a simplified transaction process leveraging desktop account credentials. Dynamic analytics using in-memory databases will enable targeted promotions from retailers and other B2C companies on mobile devices. An industry of digital infomediaries will evolve As companies look to leverage social media data, an industry of digital infomediaries will evolve that can provide syndicated, individual consumer level data that is current and actionable. NFC has its day Near Field Communication (NFC) will reach a tipping point. A tremendous number of people will have devices with NFC (in addition to RIM, Nokia, Sony, Google and many others are now shipping with NFC) - a critical mass of NFC-equipped phones just may be coming together and it may find a home in the enterprise as well. NFC tags will enable consumer lifecycle engagement NFC tags on individual consumer products will allow companies to engage and maintain a relationship with individual consumers throughout the lifecycle of the product. Consumers start to pick a car for its infotainment system, not its horsepower The auto industry will see a buying trend around infotainment capabilities and rear-seat features versus historic qualities of evaluation such as engine size or cabin room. The car becomes the new smartphone The auto industry will realize that they're facing the same challenges that phone and tablet developers faced in the last few years and will start to adopt similar approaches to their software development problems. Tablets become workstations There will be continued growth of tablet use in the enterprise as well as a more enterprise apps developed for tablets in particular. Companies will start to consider the devices and technologies necessary for increased collaboration where employees can not only access material via the tablet but can also use it as a mutual working station. Homes get connected with second devices There will be increased sales of the second-screen devices at home. Lower price point tablets like the iPad Mini and Samsung Galaxy will see growth as families will only want to spend USD 300-USD 400 on a second tablet device for their home. Same platform, all devices becomes the new normal There will be a rise in the “all-screen strategy” – using the same platform across device categories, including TV sets. ISVs tap new markets with partners Independent Software Vendors (ISVs) will see new profits generated from aggressively adapting their solutions for new markets. To do this, ISVs will continue to work with innovation partners to reduce time to market including product ideation sessions. Read More Read More ...
5 key enterprise technology trends for 2013: Brocade The Year 2012 will be remembered for many remarkable events, including the Summer Olympics in London that not only showcased the best in human achievement and global collaboration, but also illustrated how technology-obsessed the world has become. More than 4.8 billion people watched the event, with digital viewers outnumbering traditional television viewers for the first time in history. While 2012 was a breakthrough year for broadcasters, enterprises and consumers, let’s see what 2013 holds: 1. Software-Defined Networking (SDN) deployments begin The Olympics proved that consumer demand for information accessibility shows no sign of abating. However, as service providers try to meet said demand, and juggle the complexities of running a profitable business – for instance, to reduce CAPEX (capital expenditure) and OPEX (operating expenditure) and increase service responsiveness – they are looking for technology alternatives that will streamline service creation and foster innovative applications and services. Software-Defined Networking (SDN) offers a means of doing this. SDN links networks and applications, enabling direct programmatic control of both networks and orchestration layers in line with end-user application needs, rather than programming around the network, as is done today. IDC predicts that by 2016, the market will be worth USD 2 billion  a year, up from just USD 168 million today. With the promise of SDN architectures radically decreasing total cost of ownership (TCO), and vendor innovation/support continuing to increase, I predict that we’ll see pockets of actual SDN service deployments across the globe, primarily in the U.S. and Japan. The year 2013 will see the start of great things for this technology. 2. Death of the “Transaction-Based” user  A “transaction-based user” is an individual that will connect to the Internet to conduct an activity (such as to make a purchase or to stream content), and then log off. The premise is that the user will sparingly use bandwidth and not rely on connectivity for every aspect of their life. With the roll-out of higher-performing networks (such as 4G and LTE) and devices that offer seamless connectivity, I predict that 2013 will be the year that we see the decline of the “transaction-based” user and the rise of the “always-connected” user. Operators will vie for consumer loyalty by offering attractive pricing models, fuelling the trend for 24/7 connectivity. Businesses will leverage this phenomenon and increasingly turn to social media and communities to host a larger portion of their customer experience and support processes. While this will transform engagement models; to be successful, operators and business will need to ensure that their back-end networks can meet user expectations. In situations such as this, even one service disruption could be fatal to the customer relationship. 3. Cloud under the microscope Last year Brocade predicted that non-IT organizations would move towards “Cloud Service Provisioning” in order to uncover new ways of optimizing and monetizing cloud and service provider networks. For the next 12 months, I see this trend continuing, but in an evolved state. First, businesses will scrutinize the impact of the cloud, its benefits, usage and ROI more than ever before. For example, are deployments delivering the agility and cost savings predicted? Are users benefitting? How can one measure cloud ROI when, by design, the assets are not owned by the organization? With this in mind, I predict that IT organizations will attempt to take back control of their own assets and budgets and the deployment of private cloud architectures will accelerate during the second half of the year. IT organizations will also challenge the new breed of service provider by offering competing hosted services. This strategy will help them to bolster revenue opportunities from a market that will be worth USD 73 billion by 2015. This will be good news for users, but will need to be accompanied by a thorough evaluation strategy to ensure that performance, resilience and cost models meet organizational expectations. 4. Customers bite back on vendor lock-in As consumers, we don’t like being shackled. More generally, “product de-siloing” is a clear macro-trend. Whether it is the flexibility to personalize apps on our phone, or select the optional extras on our vehicles, choice is paramount. Within the networking space, choice is even more imperative. As alliances ebb and flow, and integrated offerings continue to break into the mainstream, the importance of open architectures and multivendor solutions will become more prevalent in 2013. Trust is essential when building a network to support mission-critical applications, and enterprises will turn to trusted vendors to deploy flexible and scalable solutions. As such, those vendors not able to coexist in multivendor environments will struggle in this more demanding, and competitive, landscape. Only the agile and collaborative will prosper, and I expect at least one major vendor casualty in the coming year. 5. Technology will begin to overcome human shortcomings I remember when desktop icons did not exist; a time when a user had to manually type the name of an application in a shell-like text window to access applications. This was time-consuming, error-prone and frustrating, but the desktop icon revolutionized the user experience. Innovations such as this overcame human shortcomings and simplified the user experience, and I predict more such innovations over the next 12 months. Think of voice-command devices and the fact that modern smartphones can deliver communications, content and compute services in a single form-factor. This kind of human multitasking would not happen, but technology has innovated to such a degree that it is now second nature to even the most basic user. I expect more breakthrough advances this year. Read More Read More ...
L&T Infotech targets SMBs with App Shop Research firm, Zinnov, estimates that with over 50 million units, India has the largest number of SMBs across the world. While more than one-third of India’s GDP is attributed to the SMB sector, most SMBs are still struggling to compete with large players as most of them do not adequately leverage information technology. A large number of SMBs have still not looked at using IT as a catalyst for driving growth, as they have traditional challenges such as skill set availability and affordable and customized IT products. This market is up for grabs as ambitious SMBs who are increasingly getting connected to their global counterparts, are now looking at using technology to improve their efficiencies and productivity. Not surprisingly, a host of vendors, system integrators and pure play cloud startups have started tapping this attractive market by offering a host of customized solutions. The latest one to announce plans for tapping this huge market is L&T Infotech. L&T Infotech has ambitious plans for making a mark in this segment in the next one year, and has accordingly chalked out a detailed strategy. Explaining the positioning, Abhay Chitnis, VP & CTO, L&T Infotech, says, “Ours is a uniqAbhay Chitnis L&T Infotech ue platform which will provide services right from lowest level of provisioning of Infrastructure (IaaS) to external SaaS applications up to highest level of maturity in terms of business process orchestration. We will provide not just SaaS applications but a complete surrounding ecosystem portal of office, email, collaboration, event notification and BI reporting.” The goal is to create a platform which can support multiple domains based communities like discrete manufacturing suppliers, pharma distributors, healthcare and educational institutes. The company has also smartly decided to target the extended arms of companies, which are huge in number, but are not mature in terms of processes and technology, as the clients they provide services to. This includes suppliers and distributors of large companies who need to have the necessary processes in place but cannot afford technology. With this objective, the firm has launched L&T Infotech App Shop (called LTI App Shop). The LTI App Shop currently has apps such as Payfast – a cloud based payroll system, Shiksha cloud (ERP platform for education sector), Planning and Procurement, cEMS (request based system to manage admin processes) and Sapphire (Social media analytics) along with value added services like email, helpdesk, office and collaboration apps. L&T Infotech will also host apps from other partner vendors, backed by a unified billing and single sign on feature. With a well targeted strategy and a portfolio of need-based apps for SMBs, L&T Infotech is well positioned to carve out its own unique identity in a crowded cloud market. Read More Read More ...
Google links Gmail to drive for huge attachments The first automatically encoded email attachment was sent over 20 years ago, on March 11, 1992, by then Bellcore researcher Nathaniel Borenstein, using what would become the Multipurpose Internet Mail Extensions (MIME) protocol. It was 406 KB, or thereabouts, assuming the .wav file posted on Borenstein's website is unaltered. Since then, files have put on weight. Graphics files, music files and video files today are routinely measured in tens or hundreds of megabytes, even gigabytes. Internet users, however, still want to send files via email. ISPs, in an effort to prevent overloaded networks, tend to impose limits on email attachments. These limits vary, but tend to be in the 10-25 MB range, with a few services allowing larger files. Google however wants to appear more generous still: It is offering Gmail users a way to email files of up to 10 GB. "Have you ever tried to attach a file to an email only to find out it's too large to send?" wrote Google product manager Phil Sharp in a blog post. "Now with Drive, you can insert files up to 10 GB -- 400 times larger than what you can send as a traditional attachment." However, Google isn't actually changing the mechanics of email attachments. It is integrating Gmail and Google Drive so that the process of attaching a file using Gmail saves the file in the user's Drive storage space. So when the user sends the attached file, he or she ends up sending a pointer to where the file resides in Google's cloud, a URL. Message recipients can then access the file, using the emailed URL to download it from Google Drive or simply to view it in a browser. For Gmail users, the distinction between MIME attachments and Drive attachments isn't likely to matter. It would only come into play if, for example, if the recipient of an email with an attachment immediately went offline. A traditional attachment, within allowed size parameters, would be downloaded automatically by an appropriately configured mail client and would thereafter be available without an Internet connection. A Drive attachment, being just a link until accessed, would be inaccessible if the message recipient was offline. Google isn't doing anything particularly new here: Cloud storage services like Dropbox and Box handle file sharing in a similar way. But Google has made Gmail more useful as a business tool, given that email remains the preferred collaboration application for many people. It has made Gmail into an alternative interface for Drive. In so doing, Google may gain a competitive advantage over standalone cloud storage services -- the popularity of Gmail is likely to encourage more use of Drive, potentially at the expense of other cloud storage competitors. Read More Read More ...
Top 5 tech trends for 2013: Verizon The New Year will see greater adoption of advanced technology to meet changing demands of enterprises while increasing productivity and creating new experiences for customers, according to Verizon’s top business-tech trends for 2013.  Verizon Enterprise Solutions has predicted top five business-tech trends and investment areas for enterprises, which include cloud, connected machines, mobility, intelligent networks and security. Here are the Verizon Enterprise Solutions five top business-tech trends: The Forecast Is Bright for Hybrid Clouds Distributed data centers and the intelligent wired and mobile networks that connect them now represent a viable alternative to traditional virtual private network (VPN) methods that long have formed the backbone of distributed enterprise communications for a generation. Next year, there will be a significant shift from VPNs to public, private and, importantly, hybrid clouds. “By 2013, more than 60 percent of all enterprises will have adopted some form of cloud computing,” according to a Gartner report. To keep up with the changing demands of today’s enterprise, the ideal platform needs to be secure and easy to use and configure,” said Small. “In 2013, if you can’t switch workloads between public and private clouds, you won’t be competitive.  This next year will require a bold approach to embracing change and re-engineering networks in support of cloud-based applications.” Examples of recent cloud advancements include healthcare clouds that help the healthcare industry address the privacy requirements under the federal Health Insurance Portability and Accountability Act (HIPAA); clouds that help retail and other business transactions comply with Payment Card Industry standards; and clouds that help the public sector comply with the Federal Information Security Management Act. The Mobile Majority Is Taking Charge According to Forrester, “A full 66 percent of employees now use two or more mobile devices for work”2 — and that has far-reaching implications. “Employees – and the customers they serve – have less and less separation between their work and private lives. Enterprises in 2013 must accommodate and prioritize this new demand for efficiency and productivity, and information technology departments will play a key role in meeting the growing appetite for professional mobility on a personal level,” Small said. As a result, companies will increasingly adopt cloud-based enterprise mobility strategies —creating “personal clouds” where employees can use enterprise applications to do their jobs more effectively.  In addition, companies will be more proactive in tackling the challenges associated with dealing with the division of employees’ personal and professional lives, by using mobile-device management and private application storefronts to create a more secure, mobile work environment. Connected Machines Drive New Insights The “Internet of things” has arrived and it will continue to grow to meet specific industry requirements.  According to a Gartner report, “In 2011, over 15 billion things on the Web with 50 billion+ intermittent connections will grow by 2020 to over 30 billion connected things, with over 200 billion with intermittent connections.” Machine-to-machine (M2M) connections now cover much more than smart energy delivery and smart cars.  For example, elaborate networks of sensors with direct machine-to-machine connections now underpin connected health care and the first consumer-ready wave of automotive telematics.  “Verizon’s acquisition of Hughes Telematics, Inc. will help fuel this evolution,” said Small. “In 2013, this dramatic growth will extend to retail, finance and manufacturing.” The ability to collect, store and analyze overwhelming volumes of data will define which enterprises extract the best insights and make the most agile decisions, to their competitive advantage.  As a result, all enterprises – both business and government – will need to work with vendors having strong and global ecosystems. Networks will be smarter than you and invisible An intelligent fabric that connects everything and everyone will render underlying networks invisible to end users, even as overall IP traffic grows at a compound annual growth rate of 29 percent through 2016, according to the Cisco Visual Networking Index. "Improvements in network reliability and resiliency, coupled with intelligent end points, serve as the foundation for connecting smart machines and smarter people,” Small said. “We will see a shift in 2013 to more dynamic networks, pervasive IP connections, and purpose-built networks that serve businesses, consumers and society. Security is the new arms race In 2013, security will move out of the specialist realm and become a mainstream IT must-have. Security breaches span access, infrastructure and apps.  They happen on fixed and mobile networks.  They impact physical, intellectual and financial capital. And the scope is global, according to the “Verizon 2012 Data Breach Investigations Report.” “We expect identity security to be a much more prevalent issue in 2013,” Small said. “Two-factor authentication is already gaining adherents, but it won’t be enough to counteract the increasing amount and intensity of criminal activity pursuing both intellectual property and financial gain.” Read More Read More ...
Worldwide PaaS revenue on pace to reach USD 1.2 billion in 2012, says Gartner Worldwide Platform as a Service (PaaS) revenue is on pace to reach USD 1.2 billion in 2012, up from USD 900 million in 2011, according to Gartner. The market will experience consistent growth with worldwide PaaS revenue totaling 1.5 billion in 2013, and growing to USD 2.9 billion in 2016. The category of PaaS includes suites of application infrastructure services, such as application platforms as a service (aPaaS) and integration platforms as a service (iPaaS); as well as specialist application infrastructure services, such as database platform as a service, business process management platform as a service, messaging as a service and other functional types of middleware offered as a cloud service. Users may subscribe to a cloud provider's PaaS or may buy a cloud-enabled application infrastructure product and build their own PaaS for private cloud (private PaaS) or public cloud consumption. "Of all the cloud technological aspects, infrastructure as a service (IaaS) and software as a service (SaaS) are the most mature and established from a competitive landscape perspective, while PaaS is the least evolved," said Fabrizio Biscotti, research director at Gartner. "For this reason, PaaS is where the battle between vendors and products is set to intensify the most. It comes as no surprise that the PaaS competitive landscape is still in flux, with traditional application infrastructure vendors facing competition from new large players moving into the market, and myriad specialized PaaS pure players cutting into their slice of profits." The largest segments within the PaaS market are cloud application platform services (aPaaS), accounting for 34.4 percent of total PaaS spending in 2012; cloud application life cycle management (ALM) services (almPaaS) at 12 percent; cloud BPM platform services (bpmPaaS) at 11.6 percent; and cloud integration services (iPaaS) at 11.4 percent. Gartner predicts that the potential spending in PaaS technologies is an average of USD 360 million per year from 2011 through 2016. More than 70 percent of PaaS functionality today can be referenced to an application infrastructure and middleware (AIM) capability, calling for AIM vendors to consider PaaS in their offerings or to have a strategy to address the needs of those clients looking at cloud for future deployments. Today, the largest AIM vendors have only marginal share of the PaaS market (lead by Microsoft and some IBM acquisitions), and this leaves the door open for more competitive landscape disruption over the next three years since many of the largest enterprise software vendors are on the cusp of entering the PaaS market with their own offerings. "The fundamental appeal of PaaS is the opportunity for ISVs (independent software vendors) and IT organizations to create new software solutions with minimal capital expense and without the hassle of provisioning and configuring the underlying infrastructure," said Yefim Natis, distinguished analyst at Gartner. "To many SMBs (small or midsize businesses), in addition, PaaS offers the chance to take advantage of some state of the art enabling technologies, they otherwise could not afford. Finally, the popularity of SaaS also drives adoption of PaaS for customization, extension and integration of the cloud-based applications." Despite ongoing economic uncertainties, mature economies, which are also the most mature IT markets, such as the U.S., Western Europe and Japan, are on the forefront of PaaS adoption. PaaS spending globally is relatively small, and it is almost entirely generated by the U.S., with 42 percent of the market, followed by Western Europe and Mature Asia/Pacific. All mature economies combined, account for almost 90 percent of worldwide PaaS spending. Emerging markets are currently only marginally investing in PaaS, but this trend is expected to change as PaaS matures as a technology and the vendor landscape consolidates around fewer mainstream players that have the capability to service wider geographies. "All software mega-vendors are strategically investing in the PaaS market despite the relatively modest projected market revenue," said Natis. "Application infrastructure, and in this case application infrastructure as a service (PaaS), has always played a central role in establishing the standards, architectures and best practices in enterprise software markets. The vendors expect their leadership in the PaaS market to translate to large and effective ecosystems of partners, developers and solutions. PaaS technologies are embedded in many other types of cloud services — all major opportunity channels. The direct revenue in the PaaS market grossly underestimates the importance of this part of the cloud architecture." Read More Read More ...
Worldwide enterprise IT spending forecast to grow 2.5 percent next year: Gartner Worldwide enterprise IT spending is forecast to total USD 2.679 trillion in 2013, a 2.5 percent increase of projected 2012 spending of USD 2.603 trillion, according to Gartner, Inc. Banking, communications, media and services (CMS) and manufacturing are expected to offer the largest volume of growth opportunities through 2016. "The global economic outlook has deteriorated in 2012, leading to scant overall growth in enterprise IT spending," said Kenneth Brant, Research Director at Gartner. "However, our third-quarter outlook points to more substantial growth in 2013, if significant fiscal crises are avoided in the U.S. and Europe, and in subsequent years. Most enterprises have already significantly cut discretionary IT spending growth over the past several years and, barring a global economic catastrophe and significant contraction of operations, they have little room to reduce IT spending further over the long run." Manufacturing and natural resources sector will lead the vertical markets with total spending expected to reach USD 478 billion in 2013, up 2.3 percent from USD 467 billion in 2012. Manufacturers typically plan and manage a significant portion of their IT costs in expectation of changes in their sales. Additionally, manufacturers worldwide have been steadily reducing their IT purchases as a percentage of their sales since the recession of 2008. The manufacturing industry's IT buying center has adopted tighter IT cost controls amid a myriad of mixed market signals. However, IT spending rates are expected will bottom out in 2013 and will be resilient over the long run, as business confidence is restored and the value proposition of a nexus of new technology forces — social, mobile, big data and cloud — is increasingly championed by senior leaders. The banking and securities sector will have strong growth in 2013 and is expected to reach USD 460 billion in 2013, up 3.5 percent from USD 445 billion in 2012. Banking and securities is an IT-intensive industry, spending approximately three times as much on IT as a percentage of revenue than the average of all industries. This trend is expected to continue due to a significant amount of IT required to run activities such as lending, payments, trading and risk management. The CMS sector is forecast to grow 3 percent in 2013 to USD 426 billion, up from USD 414 billion in 2012. Firms in the CMS sectors will typically spend approximately 5 percent of their revenue on IT on average over a five-year period, well above the median for all industries. "Several subsectors within CMS are heavily IT-intensive. Professional and IT services firms, communications service providers, software and Internet services, and media companies invest considerably in IT across hardware, software, IT services, internal services and telecommunications," Brant said. "With demands for a secure Internet connected backbone and faster wireless data services, coupled with the pervasiveness of social media and video, these industries will need to continue to invest in IT." In the short term, transportation and insurance will also be high-growth sectors with both reaching more than 4 percent growth in 2013. IT spending in the transportation sector is expected to total USD 126 billion in 2013, up from USD 121 billion in 2012. IT spending in insurance will reach USD 187 billion in 2013, up from USD 179 billion in 2012. In 2012, government IT spending is forecast to decline 2 percent and the decline is expected to continue through 2013. In 2013, government IT spending is forecast to total USD 445 billion, down from USD 447 billion in 2012. "Austerity measures and budgetary reductions have affected government spending worldwide as measured by the reconciliation of government budget proposals across the U.S. and Europe," said Brant. "However, in some respects, IT budgets are being "decoupled" from the overall operating pressures facing governments. At the same time, government organizations recognize that new technology investments may help reduce the cost of service delivery, improve operational efficiency or reduce future expenditure. Consequently, government IT spending intensity is beginning to diverge from traditional operational spending trends." Large industry market operating under fiscal pressure, such as government, can also provide market opportunities as IT departments must strive to modernize and increase service levels without increasing resources. The need for greater efficiency and productivity gains in industries operating under severe fiscal constraints can also create opportunities for disruptive IT innovation and for the displacement of incumbent IT market leaders. Read More Read More ...
It’s time to value information that’s driving thirst for data analytics, says EMC CTO EMC has chalked out its technology roadmap for 2013 with focus on cloud computing and big data analytics built on a pillar of trust. “All our product roadmap and innovation are targeted at these three pillars,” Jeff Nick, Senior VP and CTO, EMC told InformationWeek.     Nick said that though cloud is over hyped, there is a fundamental disruption and shift occurring in the IT industry with the cloud. “It has taken a long time to get us here but it’s finally here and enterprises and public Internet companies today are adopting cloud capabilities ranging from private, public and hybrid cloud.”           Given its huge benefit potential, EMC has also internally adopted cloud infrastructure and virtualization for hosting internal apps as well as outsourcing certain apps to public cloud providers. The company claims to have achieved USD 112 million and USD 66 million of CAPEX savings and OPEX savings respectively with their private cloud journey.                                  Commenting on their second area of focus – big data – Nick said that while cloud is changing IT, big fast data is really changing the world. “It’s time to value information that is really driving the thirst for data analytics and the ultimate value proposition is to go for cloud data analytics. More and more data is being generated outside the data center firewall which is more complex.”                      Disruptive technologies like cloud and big data require constant innovation and EMC has been investing significantly on R&D to stay ahead of the curve. EMC has spent USD 10.5 billion on R&D between 2003 and 2010 and this figure should only rise over the next eight years, according to EMC Chairman and CEO Joe Tucci. EMC spends 12 percent of its revenue on R&D, which is significant in the IT industry. EMC has thousands of technical R&D employees around the globe and its India center of excellence (COE) is the largest R&D hub outside of its Boston headquarters. EMC India has over 3,500 employees most of which are involved in R&D related activities. “Almost every global product and service has contribution from India and it is what we call a microcosm of EMC global,” said Niranjan Thirumale, CTO, India COE.   In tune with its focus on innovation and R&D, EMC recently concluded its sixth Innovation Conference aimed at promoting innovative thinking across EMC’s presence globally and incubating the top ideas to the next stage in the marketplace. Over 2,200 ideas were submitted into this year's Innovation Showcase from across 28 countries, of which, 401 ideas were contributed by EMC’s India COE.                                    Read More Read More ...
Amazon Web Services now available from data centers in Australia Amazon Web Services, an Amazon.com company, today announced the launch of its new Asia Pacific (Sydney) Region, the ninth Region in which the company has deployed its global cloud computing platform. Australia-based businesses and global companies with customers in Australia can now leverage the Amazon Web Services (AWS) technology infrastructure platform to build their businesses and run their applications in the Cloud.   The newly launched Asia Pacific (Sydney) Region is the third Region in Asia Pacific for AWS (joining the Singapore and Tokyo Regions), and is now available for any business or software developer to get started using today at http://aws.amazon.com. This new Asia Pacific (Sydney) Region consists of two separate Availability Zones at launch.  Availability Zones refer to data centers in separate distinct locations within a single Region that are engineered to be operationally independent of other Availability Zones, with independent power, cooling, physical security, and are connected via a low latency network.  AWS customers focused on running high availability applications can architect their applications to run in multiple Availability Zones to achieve even higher fault-tolerance. Prior to the launch of AWS in early 2006, businesses were incurring massive capital expenses from building their own infrastructure or from contracting with a vendor for a fixed amount of data center capacity that they might or might not use.  This choice meant either paying for wasted capacity or having to worry that the amount of capacity they forecasted was insufficient to keep pace with their growth.  Many organizations spent time and money managing their own data center or a co-location facility, which meant time not spent on growing their actual business or differentiating their offering for customers. Over the past 6.5 years, AWS has changed the way organizations acquire technology infrastructure — incur no up-front expenses or long-term commitments, turn capital expense into variable operating expense, scale quickly and seamlessly by adding or shedding resources at any time, get to market much more quickly with new and critical ideas, and free up scarce engineering resources from the undifferentiated heavy lifting of running backend infrastructure—all without sacrificing operational performance, reliability or security. “Over 10,000 customers in Australia and New Zealand are already using AWS, and this is before opening our new AWS Region in Australia today,” said Andy Jassy, Senior Vice President, Amazon Web Services.  “With the ability to achieve single-digit millisecond latency to end users in Sydney, store data locally in Australia, and get to market more quickly and inexpensively by using AWS’s unmatched infrastructure technology platform, we expect the launch of AWS’s Sydney Region to further increase the amount of Australian and New Zealand customers leveraging AWS.“ Among the more than 10,000 customers in Australia and New Zealand that are already using AWS include the Commonwealth Bank of Australia, City of Melbourne, REA Group Limited, MYOB, Hooroo, RedBalloon, Brandscreen, Viocorp, Think: Education Group, Halfbrick, Freelancer, 99designs, Domayne, Joyce Mayne, Cotton On, Snapper, PredictWind and Harvey Norman. In addition to a broad base of customers, AWS has a vibrant partner ecosystem in Australia and New Zealand that has built innovative solutions and services on AWS.  Some of the local Systems Integrators include: ASG, Bulletproof Networks, Fronde, Industrie IT, The Frame Group, Melbourne IT, SMS IT and Sourced Group.  Among the many local Independent Software Vendors are: Aviarc, Deputy.com, Objective Corporation, Sirca and Technology One.  Together with other AWS Partner Network members such as Accenture, Capgemini, Deloitte, ESRI, RightScale, Wipro and Cognizant, these companies have made or will soon be making their services available on AWS in the new Sydney Region, making it even easier for organizations to take full advantage of the AWS Cloud.  For the full list of the members of the AWS Partner Network, please refer to: https://aws.amazon.com/solution-providers. Developers and businesses can access AWS services from the new Sydney Region beginning today, including Amazon Elastic Compute Cloud (Amazon EC2), Amazon Elastic Block Store (Amazon EBS), Amazon Simple Storage Service (Amazon S3), Amazon Relational Database Service (Amazon RDS), Amazon DynamoDB,  AWS CloudFront, Amazon Elastic MapReduce (Amazon EMR), Amazon Virtual Private Cloud (Amazon VPC), AWS Direct Connect, Amazon CloudWatch, AWS Elastic Beanstalk,  AWS CloudFormation,  AWS Storage Gateway, Amazon SimpleDB, Amazon Simple Queue Service (Amazon SQS), Amazon Simple Notification Service (Amazon SNS), Amazon Route 53, Auto Scaling, Elastic Load Balancing,  VM Import and VM Export.  More details on each of these services and specific pricing for each is available at http://aws.amazon.com/products/ Amazon has already established a subsidiary in Australia with offices across Sydney, Melbourne and Perth to support enterprises, government agencies, academic institutions, small-to-mid size companies, start-ups and developers on their use of AWS. Amazon will also be adding a local technical support operation in Australia early next year, as part of the AWS global network of support center operations that supports customers around the world.  The Australian support operations will help customers of all sizes and technical abilities to successfully utilize the products and features provided by AWS.  AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. For more details on the multiple tiers of services within AWS Support, Read More Read More ...
EMC launches cloud computing and Big Data analytics courses in India EMC Corporation announced professional training and certification courses to help Indian businesses address skill transformation and the looming cloud computing and data science talent gap. EMC will offer cloud computing, data science and Big Data analytics training and certification programs with an "open" curriculum to help develop professionals who can extract more value and insight for competitive advantage from the new expanse of data that businesses create and capture. In addition, the company aims to train over 30,000 engineering students in the first year itself as part of its EAA program. The new data science and Big Data analytics training and certification would help build a foundation for data analytics with a focus on the opportunities and challenges presented by Big Data, as per the company’s media release. The new cloud infrastructure and services associate-level training and certification will provide a foundation of technical principles and concepts to enable all IT professionals who will be required to collaboratively make informed business and technical decisions on migration to the cloud. The expert-level Cloud Architect IT-as-a-Service training and certification will help IT professionals – cloud architects, designers and consultants – evolve virtualized infrastructures into cloud-based, IT-as-a-Service environments that fully realize the agility and cost efficiencies that cloud computing offers. According to Rajesh Janey, President, EMC India & SAARC “In the emerging digital era, individual need and sentiment has become more prevalent thanks to the proliferation of social and other online networks. Businesses and Government have the opportunity to understand this on a mass scale in real time and take necessary steps that will transform services and service delivery forever. While India has the necessary technical manpower, it is important to skill them in these new areas in order to leverage the power of analytics and deliver benefits. Our new courses will address that gap and provide industry certification and skills development in the areas of cloud computing and Big Data analytics.” In addition to customers and partners, EMC will offer these courses to their university partners through its EMC Academic Alliance (EAA) program, an EMC initiative that aims to collaborate with the leading educational institutions around the world to address the emerging knowledge gap in the areas of cloud computing and data science and Big Data analytics. EMC is offering flexible learning options by providing participants the choice to learn at their own pace via Video-instructor-led Training (VILT) or classroom instructor-led courses. Read More Read More ...
Big Data top reason to deploy PaaS: IBM study In a world awash in data, where complexity is on the rise and the pace of innovation has never been faster, the need to streamline new application development is driving demand for a relatively new form of cloud computing known as Platform as a Service (PaaS), according to a study by IBM Center for Applied Insights. Looking at opportunity, IBM has announced a PaaS offering to help organizations build and deploy their own software applications quickly and effectively by renting IBM's PaaS cloud computing platform of integrated middleware, monitoring, networks, servers and storage.   IBM’s survey of more than 1,500 IT decision makers from 18 countries found that forward looking IT leaders are blazing the trail with early adoption of PaaS for business advantage – citing Big Data as the #1 reason amongst several strategic initiatives they were targeting. The study also showed that nearly 20 percent of respondents are currently using PaaS, although more than half recognize the opportunity. Business and technology leaders are beginning to seek out this new type of cloud computing to keep computing costs low and to expedite delivery of new products and services.  Unlike other cloud computing services, such as Infrastructure as a Service and Software as a Service, PaaS uniquely offers a foundation of common application services, tools and templates for businesses to rent and build their own powerful software applications quickly and deploy them into an automated environment.  “Just as auto makers have used common platforms or chassis to manufacture their lines of cars more efficiently, PaaS allows organizations to standardize their IT platform and quickly introduce new competitive offerings," said Erich Clementi, Senior Vice President of IBM Global Technology Services. The study found that 49 percent of IT decision-makers see the strategic importance of PaaS as a way to drive innovation and improve the whole application lifecycle across the enterprise. They are now contemplating using PaaS as a pragmatic approach to future expansion. The IT decision-makers believe PaaS can drive greater differentiation and strategic impact for a business, by standardizing efforts for development, deployment, production and maintenance.  Client Pioneers for PaaS The study identified a group of early adopting PaaS “Pioneers” (comprised 16 percent of the survey respondents) who saw the strategic benefits of PaaS as a way to innovate. The research showed the more strategic the benefit, the greater separation between the Pioneers and the rest of the respondents. According to Pioneers, access to tested “patterns,” which leverage both human expertise and data to create a template for complex tasks common to many development efforts, differentiates the unique value of PaaS from other cloud alternatives.  Two pioneers include CLD Partners, a custom software development shop based in Virginia, and Haddon Hill Group (HHG), a systems integrator based in California.   These companies use PaaS to set up new testing environments and add users in a matter of minutes. “One of the most important benefits of PaaS is the ability to use patterns. They give us tested templates for jumpstarting specific applications very quickly with all the favorable attributes of the cloud,” said George Knoll, General Manager of HHG. “If you are a financial services company that needs a mobile application for customers to look up savings portfolio details, you don’t want to start from scratch. PaaS patterns give you a set of rich tools to build the mobile application very quickly without worrying about big technology investments.” “We’re a small business now capable of offering a flexible platform that can readily adapt to meet the shifting demands of the software development industry,” said Steve Clune, CEO, CLD Partners.  “We’re confident that, as a PaaS pioneer, we’re now more equipped to keep pace with our most aggressive future development plans.” Key Findings Pioneers ranked the primary drivers for their PaaS journey, which include: data management, integration and analysis, efficiency, and resiliency. 
  • Among Pioneers, 52 percent are driving towards application integration and better data management.   
  • The current and planned usage rate for Pioneers is three times higher for analytics than other respondents.
  • Pioneers were almost twice as likely to identify pattern-related qualities, such as portable, standardized, and repeatable, as highly valuable compared with the rest of the respondents.
While cloud adopters have concerns like security and ROI, the PaaS pioneers have overcome their hesitations and are now most concerned about performance and service quality. In that vein, nearly half of Pioneers noted they have used application outsourcing, a rate of 70 percent higher than the rest of the respondents combined and their usage rate for public cloud development environments is almost six times greater. Read More Read More ...
McAfee: Security will be a challenge with 50 bn connected devices Like everything else in Las Vegas, McAfee’s annual conference Focus 12 was also big – both in terms of scale and ideas. Security visionary and vendor McAfee shared at the conference its vision of making the world a safer place to live in.           “Cyber security is a global challenge with no borders,” Joe Sexton, EVP, Global Sales said setting the stage for the event. Delivering his keynote, Michael De Cesare, Co-President, reinforced that McAfee is a company that is 100 percent focssed on security. He explained how factors such as social media, cloud, Big Data and application explosion make the job of a security vendor harder.             Industry experts predict that by 2020 there will be 50 billion devices connected to the Internet and IT will have to detect and assess these devices as they connect to corporate networks. IT will need to have real-time visibility and knowledge of these connected devices. This is a major challenge in enterprises today and a serious problem in today’s networks: IT is often unaware of new potentially unsecured or compromised systems on the network. The gap between connection and awareness is a gap exploited by attackers and places compliance initiatives at risk.              “You can’t protect and secure what you can’t see. McAfee is taking a significant step and fulfilling the promise of enterprise security intelligence by providing deep asset visibility with context and putting in place a fundamental layer in achieving continuous monitoring,” said Ken Levine, Senior Vice President and General Manager, Management Systems, McAfee.  With McAfee Asset Manager, McAfee promises to close a key gap in enterprise security by offering intelligent, automated real-time asset monitoring. Part of its Vulnerability Manager solution, McAfee Asset Manager performs asset discovery that is automated, intelligent and connectivity aware. By providing real-time awareness of newly connected devices, McAfee Asset Manager helps organizations strengthen their security by alerting McAfee Vulnerability Manager to execute targeted vulnerability scans as soon as new or unknown devices connect to the network. McAfee Asset Manager also passes asset information directly to McAfee ePolicy Orchestrator software to allow IT to bring unmanaged systems under security management. As part of its Security Connected approach, McAfee announced advancements in its endpoint security products to deliver innovative context-aware security to defend against advanced threats. While first generation security focused on finding and reactively fixing known threats, McAfee next-generation endpoint security claims to protect businesses from both known and unknown threats. McAfee’s innovative new solutions include user-centric dynamic whitelisting, day-zero intrusion prevention of master boot records, secure containers for mobile devices, and encrypted remote management to address advanced threats. “A new generation of mobile devices and users requires the next generation of protection,” said Candace Worley, Senior Vice President and General Manager - Endpoint Security at McAfee. “McAfee advancements in endpoint security protect businesses from both the known and unknown across all platforms. By delivering innovative security technology with the highest levels of protection, McAfee is addressing the customer demand for optimum application performance without impacting user experience.”         Read More Read More ...
CA Technologies Reaches VCE Product Certification Milestone 25 offerings now certified to run on Vblock infrastructure platforms Read More ...
Virtualization brings major benefits to Wonder Cement The company has achieved 98.5 percent business uptime and 60 percent power savings by implementing Citrix solutions for server, desktop and application virtualization Read More ...
Tata AIA Life Insurance deploys VMware vSphere for building cloud infrastructure The VMware deployment has helped Tata AIA Insurance company to consolidate its IT infrastructure from more than 90 servers to only 10 servers Read More ...
Indian SMB space holds huge potential for server and desktop virtualization, says AMI With only a small percent of organizations in the SMB space opting for virtualization, the potential for adoption is huge Read More ...
Unified architecture helps KPIT Cummins improve data center efficiencies By choosing a unified architecture of networking, storage and computing, KPIT Cummins has significantly enhanced the efficiency of its IT infrastructure Read More ...
Enabling virtual machine security in unified cloud environments As virtual machines grow in number, the challenges to secure them will also increase at an exponential pace. Raghuveer Krishna, Technical Director, MindTree explains the key security concerns Read More ...
Security drives majority of desktop virtualization deployments 92 percent of the organizations are adopting desktop virtualization to improve information security, according to a global research commissioned by Citrix Read More ...
What will eat your IT job? HCL says virtualization and cloud technologies are automating the roles that it used to fill with lots of H-1B workers Read More ...
Virtualization helps K Raheja Corp cut energy costs, boost efficiencies By consolidating and virtualizing its servers, the firm has achieved a drastic reduction in power consumption, with added benefits of improvement in performance and manageability Read More ...
Citrix rides desktop virtualization wave by signing up 1 lakh seats in 10 months Major Indian clients who have adopted desktop virtualization solutions include Essar, Geometric and Perfetti Van Melle India Read More ...
Tiding over downtime challenges in a virtual environment Virtualization has the capability of radically transforming computing by reducing costs and increasing agility. However, an effective downtime management strategy is crucial to fully reap these benefits Read More ...
Will Dell lead the x86 data center market? Can Dell's vStart virtualized rack systems that integrate servers, switches, and storage lead a market worth hundreds of billions of dollars? Read More ...
Cisco, Citrix do video via virtual desktop Technology sends HD video point-to-point through a virtual desktop infrastructure, bypassing the data center and cutting CPU and network consumption Read More ...
VMware Project Octopus: Dropbox alternative VMware's enterprise-grade answer to Dropbox aims to balance effectiveness and IT control Read More ...
End of Microsoft XP support accelerating desktop virtualization With less than thousand days to go until Microsoft no longer supports Windows XP, organizations are migrating to Windows 7 and tying their Windows 7 upgrades with desktop virtualization initiatives Read More ...
The great myth of cloud computing The tools are viable and the payoff is real, but it’s not happening because hardly anyone has the time or money to do it Read More ...
How to maximize virtualization benefits with effective storage resources management By implementing appropriate storage resource management tools, enterprises can overcome new challenges that virtualization introduces in the storage realm Read More ...
A practical approach to virtualization In the drive towards virtualization, organizations must take the approach which gives unbiased opinion about their current infrastructure Read More ...
Majority of SMBs not protecting data on virtualized servers A Symantec survey has found out that many small businesses are neglecting to protect their virtual environments Read More ...
How to deploy end to end desktop virtualization within 60 minutes At INTEROP Mumbai 2011, join Raj Dhingra, Global CEO, NComputing, as he explains how an organization can deploy desktop virtualization within an hour Read More ...
4 ways to avoid desktop virtualization ROI traps As the number of viable virtual desktop infrastructure (VDI) increase, enterprises must pay close attention to four key areas when making a decision Read More ...
Geometric virtualizes 250 desktops in desktop virtualization initiative The firm has announced a large scale desktop virtualization implementation based on the Virtualization Experience Infrastructure (VXI) architecture with Cisco, NetApp and Citrix Read More ...
VMware unveils vSphere 5 The virtualization specialist has also released a comprehensive suite of cloud infrastructure technologies Read More ...
Orbis Financial’s IT goes virtual With virtualization the company has saved USD 50,000 on physical hardware costs, USD 13,000 per annum on power and cooling and USD 15,000 per annum on maintenance and support Read More ...
Virtualization and cloud computing cannot be treated in isolation, says Symantec Symantec says that virtualization is the first step towards cloud Read More ...
Hexaware virtualizes its DC The consolidation initiative has enabled Hexaware to gain close to 25 percent reduction in upfront costs Read More ...
VMware introduces vFabric 5 vFabric 5 is an integrated application platform for virtual and cloud environments Read More ...
Euronet adopts open source virtualization The company implemented Red Hat Enterprise Virtualization in a phased manner by initially moving less critical applications onto the solution Read More ...
Big technology vendors form open virtualization alliance Red Hat and IBM join with Intel, HP, BMC Software, Eucalyptus, and SUSE Linux to provide an alternative to VMware Read More ...
Virtualization leads to better CPU utilization Server CPU utilization level increased from 20 percent to 80 percent and savings of ` 30,00,000 by deploying virtual machines instead of physical servers Read More ...
Virtualization helps PVM improve hardware utilization by 70 percent Server virtualization freed server capacity to support long-term growth, minimized maintenance tasks and enabled resources to be allocated to applications as per requirement Read More ...
‘To capitalize on 3G, telcos need to efficiently handle data traffic’ Anil Pochiraju, Managing Director- India and SAARC at F5 Networks tells Vinita Gupta how Application Delivery Controllers (ADC) can help enterprises manage emerging information access demands thrown up due to technologies such as 3G Read More ...
2011 Outlook – Symantec The number of applications and amount of data in virtual environments will grow significantly in 2011, says Anand Naik Read More ...
Innovators will lead the market in 2011 In 2011, ICT would again gain prominence as a tool for economic productivity Read More ...
Max New York Life insures itself with server virtualization The virtualization initiative has helped in delivering a significant reduction in carbon emission — which is equivalent to the average emission of taking 64 cars off the road per year Read More ...
Desktop virtualization helps co-operative bank reduce TCO by 50 percent Using VMware View, the AP Mahesh Co-operative Urban Bank has lowered desktop maintenance costs by 75 percent Read More ...
LG and VMware join forces to accelerate enterprise adoption of employee owned smartphones Partnership targets new methods for businesses to manage employee owned mobile devices Read More ...
How to maximize your investments in virtualization What are the steps that a CIO can undertake to maximize investments made in virtualization? Read More ...
Credit card transactions likely in future public clouds The PCI Security Standards Council has recognized virtualization as a safe technology; can cloud computing be far behind Read More ...
You cannot virtualize in a vacuum Implementing virtualization without considering its impact on surrounding IT resources can lead to unexpected results Read More ...
Red Hat upskills IT professionals for cloud computing era Adoption in cloud computing and virtualization technologies across Asia Pacific drives demand for an additional certification Read More ...
Energy is 12 percent of data center costs, says Gartner Energy is rising faster than other category of data center expenses, and the rising population of servers is blamed. Can virtualization help? Read More ...
Citrix refreshes XenServer virtualization platform Storage efficiency and cloud integration features reduce desktop virtualization costs and complexity, according to Citrix Read More ...
‘Virtual computing will enable consumerization of IT’ Mark Templeton, President and CEO of Citrix speaks passionately about everything from tablets to virtualization, virtual computing data centers and the company's efforts in these areas Read More ...
'Organizations cannot run their IT infrastructure the same way for the next five years’ Steve Leonard, President, EMC Asia Pacific and Japan, shares his perspective on how organizations are making their journey to the cloud Read More ...
Virtualization leads server manufacturers to a new paradigm As the number of physical servers decline, server manufacturers are now focusing on revenue per server than on the number of units sold Read More ...
Telecom operators defying DoT’s Green Telecom Directive: Greenpeace According to the organization, the telecom operators have failed to adhere to the deadline to publicly announce their carbon emissions as mandated in the Green Telecom Directive Read More ...
SAP’s journey to energy-efficient data centers Raghavendra Rao, Vice President – IT, SAP Labs, Bangalore, shares insights on the measures the company has taken to improve efficiency of its data centers Read More ...
ITC Infotech unveils sustainability management solution The product has been built with the aim of simplifying the process of sustainability management across the globe Read More ...
IT and environmental management Companies experience various problems when they try to implement an environmental program as adequate IT systems are not in place to collect the data Read More ...
Organizations going green mostly to save costs A survey by IDC and HP reveals that while most organizations have policies related to green printing and printers, few think green when it comes to procuring printing solutions. But the mindset is changing Read More ...
Gartner report recognizes Fujitsu’s green initiatives Fujitsu, the ICT-based business solutions provider, is one of the vendors driving initiatives to reduce Greenhouse Gases (GHG) of ICT, according to a report by research firm Gartner and WWF Read More ...
Infosys BPO’s Jaipur building earns LEED India ‘Platinum’ rating The first Platinum rated building for Infosys; will be the basis for all future Infosys buildings Read More ...
IBM, IIT Madras and IIT Kharagpur to jointly develop smarter power grids Researchers from the company along with students will develop network architectures to collect data as well as analytics tools to provide valuable information to the grid operators Read More ...
Busting the Green Myth Interop Mumbai 2010 got off to a 'energetic' start with a green session on Green IT Read More ...
Why IT is key to carbon reduction By using IT, organizations can identify inefficiencies and make fact-based decisions on the carbon cost of their business Read More ...
MAIT lauds government for making e-waste rules draft public The draft rules lay emphasis on producers to effectively manage and handle e-waste Read More ...
Ford saves more than one million dollars by switching off PCs at night Simple step of powering down laptops and desktop PCs will help Ford save USD 1.2 million and reduce its carbon footprint by 16,000 to 25,000 metric tons annually Read More ...
Does Green IT make business sense? Finding the right inflection points for “green” change is key for business success Read More ...
Why sustainable ICT is a vital element for business success Sustainable ICT solutions can not only save costs, but can also help in bringing about a transformation in business Read More ...
BT Offers Tool for Tracking Video Conferencing Travel and Carbon Savings Users document millions of dollars in annualized cost savings Read More ...
Zenith Infotech’s PROUD May Redefine Enterprise IT An ambitious Indian product company is attempting to break into the niche space of centralized computing. Zenith Infotech’s product has the potential to firmly etch India’s name on the global map Read More ...
Switching to Power Saving Mode Considering the inadequate power infrastructure in the country, a few solutions adopted at both the active and passive infrastructure levels can help organizations to actively address energy woes Read More ...
In Economic Cloud, Infosys Sees a Green Lining As the demand and costs for computing power soar, a core team at Infosys is undertaking a series of green IT initiatives that could help in raising the bar for Green IT practices in the country Read More ...
Hardware Vendors Pledge Support for VMware's DPM Solution Called Distributed Power Management (DPM), the solution is designed to lower power consumption in the datacenter by aggregating unused capacity and powering off unused servers without disrupting service levels Read More ...
Unique data center design manages space constraints With the company having launched a Direct Market Access web portal for its customers, there was a need to have a data center with high bandwidth infrastructure to provide the level of high availability that online stock trading portals demand. The company decided to deploy the data center within its premises, leveraging on the high speed LAN network. However, it was challenged to accommodate the data center within a height of 10 feet, while providing a full-fledged data center infrastructure Read More ...
Plugging into a green future Aiming to reduce its carbon footprint while reducing costs, improving productivity and overall efficiency, Applied Materials India launched ‘Operation Green.’ Read More ...
CtrlS crosses Rs 100 crore in annuity revenue The milestone comes within 6 months of initiating operations at the Mumbai datacenter and 5 years of incorporation Read More ...
Emerson and IBM combine software capabilities to tap USD 450 million DCIM market IBM IT service management software integrates with Emerson Network Power’s Trellis platform Read More ...
Can an Indian startup provide answers to global data center energy woes? Using its patented software, startup VigyanLabs is trying to create a new market by promising its clients 30-40 percent reduction in power consumption Read More ...
Mobile computing, virtualization and cloud driving data center complexity in Indian organizations: Symantec report 96 percent of organizations looking at information governance to address challenges Read More ...
VMware, EMC shakeup hints at data center's future VMware CEO Maritz moves up to EMC chief strategist role and Gelsinger becomes VMware CEO, as virtualization changes how data centers are run. Take a look at EMC's larger vision Read More ...
How to not plan a data center The National Geospatial-Intelligence Agency built a bigger data center than it needed. Now the potential federal IT boondoggle is being turned into a storage center for data generated by remote sensors and cloud computing. Read More ...
A peek inside Wipro’s LEED GOLD Certified Data Center Kiran Desai, VP and Business Head, Managed Services Business, Wipro Infotech, talks about the power management and cooling technologies deployed within Wipro’s LEED GOLD-certified Data Center in Greater Noida Read More ...
Towards the data center without walls A Data Center Without Walls benefits both the cloud service provider or carrier and enterprise IT customers by creating seamless workflow movement and greater resource efficiencies Read More ...
Software-Defined data centers are future, says VMware CTO, Steve Herrod VMware CTO Steve Herrod predicts that all data center resources will be virtualized and governed by a unified console Read More ...
Netmagic and Spectranet enter into strategic partnership India's first multi-location commercial Datacenter-n-Datacenter worth Rs 200 crore to be set up in four cities as part of the partnership Read More ...
Acquisition by NTT Com will open up global market for Netmagic - Sharad Sanghi Calling the acquisition a huge win-win deal for both Netmagic and NTT Communications Corporation, Netmagic’s CEO, Sharad Sanghi, says that this deal will help his firm access global markets Read More ...
Andhra Pradesh Government launches State Data Centre Spread across 9000 square feet, the Data Centre has a storage capacity of 50 TB Read More ...
Data centers, DR, and private clouds now ‘on-demand’ Want a data center? A company is now offering it ‘on demand’ and claims you can have it in a few weeks. It claims you can save significantly with their on-demand private cloud and on-demand DR site; resources can be self-provisioned much faster Read More ...
Aircel reduces overall DC carbon footprint The data center has helped in establishing service oriented architecture (SOA) that, in turn, has enabled fast rollouts pan-India without compromising on the flexibility to adapt to business requirements Read More ...
'Cloud optimized networks can help organizations solve business challenges' At the Brocade Technology Day 2011 event at San Jose, Dave Stevens, CTO, Brocade spoke to Vinita Gupta about Brocade’s ways of extending data center-class capabilities to the network edge Read More ...
HP Networking becomes EAL 2 CC certified HP is the first company in India to have leveraged the CC certification process, having met the rigorous security standards established by the CC framework, to ensure IT security Read More ...
Cisco introduces portable data centers The containerized data centers house 16 racks and include chilled water cooling systems for enterprises that need a quick, flexible, and mobile computing power Read More ...
Smartlink Network Systems sells Digilink to Schneider Smartlink Network Systems Ltd (SNSL) today announced that it is selling its Digilink Business to Schneider Electric India (Schneider) for Rs 5,030 million, under Business Transfer Agreement (BTA). The transaction would primarily include the transfer of the “Digilink” brand and trademarks, part of the manufacturing facility at Goa, the distribution network and employees who served Digilink. The company has agreed to a non-compete condition for a period of 5 years for the passive networking business. Read More ...
Tech giants push smart networking standard Rivals Facebook, Google, and Microsoft, along with Cisco and IBM to name a few others, are overlooking their differences to promote programmable networking Read More ...
Juniper aims to flatten the network with QFabric QFabric is Juniper’s vision of a single fabric to reduce network latency Read More ...
Ethernet fabric switching solutions to ease data center bottlenecks Brocade introduces VCS technology and the VDX platform for virtualized data centers and cloud environments Read More ...
What will future data centers look like? With the ability to add multiple cores in a single server, combined with virtualization capabilities, data centers of the future might be a fraction of the size they are today Read More ...
Does SSD make sense in the small data center? The small data center with two to three servers may be an ideal match for disk form factor SSDs Read More ...
Emerging data center designs aimed at deriving highest compute performance per kilowatt New data centers will be able to provide a 300 percent growth in capacity in 60 percent less space than existing data centers, according to Gartner Read More ...
Gartner survey shows data growth as the largest data center infrastructure challenge More than half of respondents plan to expand capacity at existing data center sites by end of 2011 Read More ...
“Dell will focus on standardization, simplification and automation of the environment” Dell announced its Efficient Enterprise strategy last year, which is aimed at helping businesses reduce spending on IT infrastructure maintenance. In an exclusive interview with InformationWeek India, Jim Merritt, President, Asia Pacific Japan, Large Enterprise, Dell gave Brian Pereira an update on Efficient Enterprise Read More ...
Linux replacing Windows in data centers A Linux Foundation survey found increasing preference for the open source operating system in new server deployments Read More ...
Trimax wins Managed IT services project from Rajasthan Govt As a part of the project, the company will manage end-to-end IT for various organizations of the State of Rajasthan Read More ...
Emerson Network Power launches new data center management tool The firm recently introduced Avocent Data Center Planner, a visual infrastructure planning and management software solution Read More ...
Energy costs account for 12 percent of overall data center expenditures Energy-related costs are the fastest-rising cost in the data center, say researchers at Gartner Read More ...
40 GbE will be an important technology for the data center Paul Hooper, Chief Marketing Officer, Extreme Networks shares his perspective on the evolution of the cloud and why 40GbE will prove to be a powerful solution in the data center Read More ...
SafeNet teams up with NetApp to provide storage security This collaboration will provide users with the ability to manage and protect on-premise, cloud-based and virtualized data storage Read More ...
Virtual environments bring in real challenges While adoption of virtualization is growing at a fast clip, Indian enterprises are discovering new challenges in the virtual world Read More ...
Wipro launches data centers that can be set up in a week Wipro Infotech announced the launch of FluidState data centers, which can be launched almost ten times faster than a conventional data center Read More ...
Data center power can be reduced by 50 percent, says IIT Delhi professor Dr Preeti Ranjan Panda from IIT Delhi is working on a project to reduce power consumption in the data center by up to 50 percent Read More ...
IBM unveils Next-Generation mainframe Big Blue calls new zEnterprise server a "data center in a box" that will appeal as much to CFOs as CIOs Read More ...
HP delivers new collaboration and consolidation solutions for SMBs New offerings include server and storage solutions that HP claims will allow upto 56 percent reductions in total cost of ownership compared to traditional IT infrastructures Read More ...
10,000 cows can power 1 MW data center, says HP Labs Research from HP Labs shows how the manure output of cows and the heat output of data centers can be combined to create an economically and environmentally sustainable operation Read More ...
IBM bets on ex5 to propel x86 market share The firm’s eX5 architecture will allow enterprises to scale the memory in their data centers without having to buy new servers Read More ...
‘Systems are getting instrumented and increasingly interconnected’ If you were stumped by terms like ‘smart grids,’ ‘smarter planet’ and ‘dynamic infrastructure’ and wondered how all this would change the world, you’ve got to have a chat with Dr P (Gopal) Gopalakrishnan, VP, IBM India Software Lab. Dr Gopal has been tracking technology for years and contributes to several major products from IBM in the areas of software and systems. He told Brian Pereira about IBM’s Smarter Planet and Dynamic Infrastructure visions and how these will transform the data center Read More ...
‘Application owners want the infrastructure to be secure multi-tenant’ As data centers become increasingly virtualized there are a new set of challenges to be tackled. Brian Pereira caught up with Rajesh Janey, President – India and SAARC, NetApp, to discuss customer concerns, and how NetApp is addressing these issues through its storage efficiency drive and solutions Read More ...
Are you neglecting your WAN? Web apps and consolidated data centers are adding pressure, and video will bring more. It could be time to explore new options Read More ...
How open source helped People Interactive save more than Rs 80 lakh The firm that owns the popular Indian matrimony website Shaadi.com, has saved huge costs related to licenses and maintenance by deploying Ubuntu Linux on more than 800 desktops Read More ...
SUSE to join Dell emerging solutions ecosystem SUSE recently announced that the firm was selected to join Dell’s Emerging Solutions Ecosystem as an open source cloud solution provider Read More ...
Cloud, Mobility and Open Source will drive Indian application development market The Indian application development software market is expected to reach more than USD 227 million in 2012, says research firm, Gartner Read More ...
India plays key role in Red Hat’s global plans Besides playing a key role in the firm's R&D operations, Red Hat's entire product line is supported from India Read More ...
Amazon makes clever private cloud play Partnership with Eucalyptus, the open-source purveyor of Amazon APIs, guarantees ongoing compatibility between public EC2 and private cloud operations Read More ...
How to reduce your cost and improve time to market by using open source NextGen portals At INTEROP Mumbai 2011, Bharati Lele, Head - Innovation Labs, L&T Infotech, will deliver a session on why open source portals represent a great alternative to commercial portals Read More ...
Rains from private clouds percolate to SMBs In India, a couple of small firms are demonstrating the true value of private clouds Read More ...
No more technology lock-in As much as 90 percent reduction in connectivity, power and other recurring costs Read More ...
Adoption of open source infrastructure management tools on the rise A growing number of Indian CIOs are considering open source network management tools to manage their infrastructure Read More ...
Open source vulnerabilities paint a target on Android With smartphone exploits on the rise, an almost-successful attack against Android devices hints at future dangers Read More ...
Linux developers mull unified App Store Fedora, Red Hat, Ubuntu, and other distros are working on a framework for a universal application installer Read More ...
Indian CIOs open up to open source Indian CIOs are opening up towards adoption of open source but it will not be a ‘rip and replace’ technology and will co-exist along with proprietary software Read More ...
Open source project server hacked, software rigged with backdoor trojan ProFTPD File Transfer server software compromised by attackers; anyone who downloaded it between November 28 through December 2 most likely at risk Read More ...
Red Hat looks to strengthen its PaaS offerings with Makara acquisition By integrating the JBoss Enterprise Middleware infrastructure with Makara’s Cloud Application Platform, the company aims to offer a more comprehensive PaaS solution Read More ...
Microsoft supporting cloud open source code for Hyper-V The software giant says its customers don't necessarily want a single hypervisor cloud, so it's supporting OpenStack Read More ...
Actuate partners with Wipro to drive open source BIRT adoption in India Wipro Infotech will promote the use of Actuate products including Actuate BIRT among organizations in India Read More ...
Indian open standards policy for e-governance finalized India's Department of IT (DIT) has approved a far-reaching policy on open standards for e-Governance Read More ...
Red Hat CEO Jim Whitehurst says software industry broken Jim Whitehurst believes all vendors, not just Linux distributors, need to embrace open source development methods to improve quality and reduce cycle times Read More ...
mCarbon selects Red Hat Enterprise Linux for new infrastructure platform Post implementation, mCarbon’s voicemail application has seen a steep increase in call attempts from 2 lakh to about 5 lakh in just two years without any drop in performance Read More ...
Go green with Open Source Industry is adopting Open Source because of its many benefits and going green is one of the major ones Read More ...
Informatica aids information management with Marketplace Informatica Marketplace provides a central location for the community members to contribute mappings, mapplets, connectors, templates, dictionaries, vertical solutions and more. Read More ...
Oracle releases 'Unbreakable' Linux kernel Competition with Red Hat heats up with a modified Linux that Oracle says is best for running its software on its hardware Read More ...
Microsoft goes 'open' with Windows Azure The company has announced the availability of a new set of developer tools and SDKs for open source developers to build applications for Windows Azure Read More ...
Symbian and Android to lead mobile OS market, says Gartner The two operating systems will account for close to 60 percent of mobile OS sales by 2014 Read More ...
Red Hat Linux helps NCDEX achieve 99.99 percent uptime With Red Hat Enterprise Linux, NCDEX has designed a high-performance and cost-effective IT infrastructure that has delivered 99.99 percent uptime for its business applications Read More ...
Ubuntu 10.10 Linux released to beta Distribution, codenamed Maverick Meerkat, speeds boot time, enhances cloud integration Read More ...
Red Hat leaps on to PaaS bandwagon A key component of Red Hat Cloud Foundations, Red Hat PaaS will leverage JBoss Enterprise Middleware for open choice in application development and deployment Read More ...
Novell introduces cloud security service The company is targeting more than 200 IaaS and 1300 SaaS and PaaS vendors with the service Read More ...
The idea of version 2.0 of any software will be dead - Red Hat CEO, Jim Whitehurst In an exclusive interview with Srikanth RP and Harshal Kallyanpur, Red Hat CEO, Jim Whitehurst details why the cloud can be the mother of all lock-ins, why the idea of version 2.0 of any software will be dead, and why the new-world IT order will be led by a different set of leaders Read More ...
Red Hat joins hands with Wipro to deliver open source solutions Both organisations plan to collaborate in building integrated solutions on Red Hat technologies through joint investments in Wipro’s CoE Read More ...
Linux Foundation launches license compliance program The non-profit foundation is trying to remove barriers to open source code adoption by easing compliance issues including providing code scanning tools that identify if open source code is linked to commercial code Read More ...
Cloud APIs get open source treatment Red Hat, Rackspace, and others are taking an open approach Read More ...
How to build your own Linux cloud Ubuntu lets you create your own Eucalyptus cloud computing infrastructure on commodity servers, plus it's interface-compatible with Amazon's EC2 Read More ...
Red Hat integrates server and desktop virtualization Red Hat claims that Enterprise Virtualization 2.2 will provide a single infrastructure from which customers can manage their server and desktop virtualization deployments Read More ...
Open source security solutions: An attractive alternative Explore the pros and cons of adopting open source security solutions Read More ...
Rackspace announces open source cloud platform OpenStack counts Intel, AMD and NASA among participants in the cloud computing project that may boost competition for market leading Amazon Web Services EC2 Read More ...
SMBs lead Linux server OS adoption across India: Springboard Constrained by limited budgets, Linux is proving to be the right platform for SMBs Read More ...
Red Hat powers Just Dial’s IT infrastructure Just Dial currently has more than 200 servers with its mission-critical Intranet and extranet applications running on Red Hat Enterprise Linux Read More ...
Nine ways to avoid open source pitfalls Follow these guidelines and avoid problems while still benefiting from what the open source software community has to offer Read More ...
Pentaho launches on demand open source BI Rapid-deployment option promises ready-to-run dashboards, metrics and reports within 72 hours Read More ...
New open source OS will feature 'disposable' virtual machines Invisible Things Lab building secure OS that better locks down the VM environment Read More ...
Open source databases pose unique security challenges Most open source database platforms aren't supported by third-party database activity monitoring and security policy tools Read More ...
Linux proving disruptive in smartphone market Android will run a third of the world's smartphones by 2015, and open source mobile operating systems from Intel, Nokia, and Samsung will also compete, says ABI Research Read More ...
DLP gets an open source boost A new agent-based DLP discovery tool has been released to Google Code called OpenDLP Read More ...
‘We positioned Ubuntu as a version of Linux that was personal and non-technical’ Mark Shuttleworth, Founder, Canonical and Ubuntu Linux on why he thinks Ubuntu will succeed on the desktop, where other equally famed competitors have failed Read More ...
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