Gartner: Cost of customer relationship management set to fall 25% due to price war
The cost of customer relationship management (CRM) software is set to drop by 25%, according to the latest forecast from Gartner
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IT fails to get a grip on shadow applications
IT managers are unaware how much shadow IT is used by their business, the Cloud Security Alliance has warned
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Top five issues in VM backup
Virtual machine backup is a vital task for IT departments. But pitfalls abound. We look at the top five issues encountered in VM backup
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CES 2015: How Intel aims to power the tech revolution
Intel CEO Brian Krzanich told the International CES audience that 2015 will be the year of the next wave of consumer technology
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Forrester: IT maintenance saps budget as tech spending increases
Technology spending is set to rise modestly, but the majority of IT spending will still go on maintaining existing systems
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CES 2015: Car companies showcase automotive digitisation
Autonomous automotive technology has stolen the limelight from the usual fodder of gadgets at CES in Las Vegas
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Surrey County Council readies shared cloud on Nutanix
Surrey County Council has migrated its datacentre infrastructure to a shared service, hosted platform based on Nutanix
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Retail technology useless without back-end support, says John Lewis
Retailers can’t just rely on customer-facing mobile apps and websites to be successful – they need to invest in the back-end support too
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Swift re-organises IT as CIO retires
The Society for Worldwide Interbank Financial Telecommunication gives IT development and operations separate leaders
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Hacker threatens Swiss bank
A hacker has threatened to reveal personal customer details of a Swiss bank unless it pays €10,000
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Broadband investment top priority for UK SMEs
SMEs are split on whether or not they will see much growth this year, but agree that improving broadband connectivity is a priority
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Attackers bypass conventional security, says FireEye study
Hackers breach most conventional, signature-based security technologies, with 27% involving advanced threats
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Services provider Tech Mahindra adds banking IT expertise to its portfolio
Indian IT services supplier Tech Mahindra adds consultancy skills and gains finance customers after buying banking services firm Sofgen
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Security Think Tank: Mitigation strategies for data-wiping malware
How much should businesses worry about computer-killing malware? And what steps should they take to mitigate such attacks?
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National roaming SIM to hit the market in weeks
MVNO 24 Seven trials national roaming SIM in bid to pick up rural business customers
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Sony Pictures admits it was unprepared for November’s cyber attack
Sony Pictures admits it was not prepared for the nature and extent of the cyber attack that hit the company last November
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Solihull council launches digital strategy
Solihull Metropolitan Borough Council has launched a digital strategy which outlines how it will engage with citizens across multiple channels
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Large fire at Amazon datacentre building site
An Amazon datacentre in the US caught fire last week during construction
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User groups defend licensing, but should Oracle rethink remuneration?
Two Oracle user groups have defended Oracle's licensing policy following open letter by Campaign for Clear Licensing
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Cabinet Office searches for CDO to lead digital and tech team
The Cabinet Office is looking to create a digital and technology team, with a chief digital officer (CDO) at its helm
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How to make applications resilient on AWS
Cloud services are susceptible to network and other outages. There is no silver bullet to boost the resilience of an AWS-hosted application
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DWP begins search for CTO
The Department for Work and Pensions is looking for a new CTO, who will report into the director general of technology Mayank Prakash
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European Commission defends US gagging order
The European Commission said the US has the right to prevent access to a document about data sharing
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Video, memes and music driving 4G data usage, says EE
EE reports record mobile data usage in 2014, with sporting events and concerts driving major spikes in demand
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IBM still a bellwether despite industry departure from traditional IT services
Reports that IBM is reducing its offshore workforce are the result of cloud computing, automation and artificial intelligence
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