Social Media Is Changing CRM
Facebook, Twitter, and other social channels are changing the way companies interact with customers, says Alex Dayon, executive VP of customer relationship management at Salesforce.com.
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Tsunami, Earthquake Data Added To Data.gov
The federal Web site has added 112 new data sets in the last week, including some on the disaster in Japan, significant earthquakes in the United States, and airborne radiation levels.
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Itanium Dump Could Cost Oracle Billions
Forcing customers to buy Sun hardware if they want to run Oracle apps may be the only way to justify a $7.4 billion acquisition, but such a move could alienate customers and deliver them straight to rivals.
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Google Delays 'Honeycomb' Code Release
The company says it has more work to do before the software is ready.
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Social Media Mentions Can Boost Stock Prices
Facebook fans, Twitter followers, and YouTube company page views can indicate that a stock price may rise, according to a preliminary study that looked at Starbucks, Coke, and Nike.
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Wall Street Reform Will Bring Huge Technology Changes
IT organizations will need to adapt quickly to the Dodd-Frank law’s myriad requirements. Download our Cheat Sheet for a (relatively) quick summary.
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AT&T iPhone Defectors Paid Fees To Join Verizon
Poor reception was the main reason AT&T customers jumped to the Verizon iPhone, and two-thirds paid a hefty early termination fee to do so, a survey from Mobclix reports.
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Tablets, Web Apps Lead 'Consumerization' Of IT
Forrester Research finds much less support for allowing employees to bring their own PCs to work.
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Budget Ax Threatens Key Federal IT Initiatives
Taking the Congressional hatchet to funds for cloud computing, data center consolidation, transparency, and IT oversight is risky business, and appropriators should reconsider.
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