Unified communications boost service centre efficiency
UC&C solutions designed to transform CA's global contact centre and enterprise operations
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Field day for enterprise mobile computing
New solution designed to support field operatives whilst reducing mobile computing telecommunications costs
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Mobile computing deployed without full consideration
Firms deploying mobile technology without fully considering underlying business processes or end-userworking conditions
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Netbooks to prop up notebook market in 2009
The netbook market to provide a rare glimmer of light on dark days for the PC industry
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Police computer system updated to improve data sharing
Investigators using the UK police forces' computer system for processing the large volumes of data related to major investigations can now easily find and...
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Satyam to announce buyer on Monday
Troubled IT service provider Satyam is about to announce the name of its buyer with a 99% chance of an announcement on Monday. A company spokesman...
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RBS cuts jobs and moves to common technology
RBS is cutting 9,000 jobs globally, including 4,500 in the UK, and is moving to a common technology platform to cut costs.
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Domino's uses IT to beat the weekend pizza rush
Domino's Pizza has introduced load-balancing technology to beat the weekend rush...
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ID cards: the technology behind the ID card contracts
The Identity and Passport Service (IPS) plans to migrate its ten-year-old passport IT systems to a service oriented architecture under a آ£385m, 10-year contract with CSC signed today.
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Businesses use immigration loophole for cheap IT labour
Companies are using a loophole to bring...
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Businesses spread offshoring risk
Businesses are continuing to offshore IT during the recession but they are spreading the risk by engaging with suppliers in more locations.
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Cloudforce: Sales Cloud boosts sales by 34%
Businesses like Dell and Cisco are using Salesforce.com's Salesforce Sales Cloud platform to boost their sales performance by as much as 34%, according to...
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Salesforce.com CEO Marc Benioff presents cloud vision for the future of IT
The time is right for cloud computing, said Marc Benioff, CEO at Salesforce.com,...
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YouTube robs Google of almost $500m a year
YouTube is still costing Google almost $500m (آ£342m) every year because it is not selling enough advertising, says CreditSuisse analyst Spencer Wang.
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Satyam customers should prepare for no deal
Analyst firm Forrester is warning businesses that outsource IT services to Satyam to prepare a plan B as the sale of Satyam approaches. Forrester has...
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Web 2.0 content â€کout of control’
Modern business communication channels uncontrolled and off the corporate radar.
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CSC to take over up to 350 IT passports staff
Services supplier CSC is expected to take over about 350 IT staff, and will help build new passport and ID Card systems, after winning a 10-year آ£385m contract...
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Goverment avoids customised IT for child support
The government has awarded a آ£54.7m contract to Tata...
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Security Zone: Actions for the IT team during a PR crisis
What happens during a PR crisis? Do you involve your information security team, or is it left to crisis management and the PR people to resolve?
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Sun's share price drops after IBM deal falters
Shares in Sun Microsystems dropped almost 23% after a deal for a takeover by IBM faltered.
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Officials plan cash boost for NPfIT hospitals
Health officials are considering plans to double the amount of money spent on go-lives of new systems at large hospitals under the NHS National Programme...
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Spend on NHS NPfIT of آ£5.1bn exceeds initial budget
Taxpayer spending so far on the NHS’s National Programme for IT (NPfIT) has risen to آ£5.1bn, which is more than the scheme’s original total lifecycle cost.
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Cloudforce: Salesforce hits 10,000 user mark in Europe
Take-up of Salesforce.com's software as a service customer relationship management software has reached 10,000 customers in Europe. As the company...
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