Payback time for ITIL
A vast majority of executives involved in ITIL initiatives believe that the guidelines have produced benefits, however few can quantify those gains in terms of cost savings or quality improvements. As a result, many are questioning their investment in the best-practice guidelines
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University of Calgary CIO gets out of a paper jam
Burning through paper at the rate of 72 million sheets a year, equivalent to a stack almost six miles high, the University of Calgary decided that it was time for a radical rethinking of its print operations. The result was Project IMAGinE, an IT-led initiative that ushered in a new way of handling print while laying the groundwork for a strategic approach to information management
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ConSentry improves threat detection
The maker of network access control switches has added an engine to correlate data for suspicious activity and improved its endpoint agent
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Cloud computing lessons from UC Berkeley – Part 1
The cloud computing report from UC Berkeley's Reliable Adaptive Distributed Systems Lab (RAD Lab) is an excellent overview of some key cloud trends, and top obstacles to cloud
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Who's counting your licences?
With software purchasing gone virtual, counting software is no longer a walk in the park. Experts share the benefits and complexities of licence tracking
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The art of technology
The new architecture of the Art Gallery of Ontario isn't all Frank Gehry
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Data recovery needn't be your dirty little secret
Seven ways enterprises can prevent backup, restoration and recovery efforts from getting worse. Plus, a behind-the-scenes tour of a data recovery lab.
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Transport Canada mulls e-training on IT security
The department is focusing its risk management strategy on employee education, according to one of its senior officials. Plus: EDS goes through the various stages of "risk appetite"
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A Royal Pain - British courts' IT system won't work on Windows
Much has been said about the British fondness for tradition, but this borders on being trapped in a time warp. CREST, which stands for the Crown Court Electronic Support System, still needs data to be manually entered into the system causing huge backlogs as well as risks of error and duplication
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Three up and coming Canadian RFID projects
The Information Technology Association of Canada held a seminar on radiofrequency identification in Toronto, where a pharmaceutical manufacturer described the transition from bar coding to RFID. Find out when you can get an RFID passport, and when GO Transit riders in the Toronto area can use the new cards
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